I ALMOST got towed for blocking someone in on accident. The person who was parked in front of me didn't leave me much room and I didn't even realize the gate opened where I parked so completely my bad... Anyways thank you so much Juan for letting me walk away without a fee. I apologize for the wasted time and gas. I hope you all have a blessed day read more

Al's Towing - Towing Near Me - Escondido, California

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Alex and Juan wow, I was in a horrible 180 flip accident Alex saved my life 10 out of 10. Alex was extremely helpful.

Very rude people, almost towed our vehicle out of our parking spot claiming it was in a fire lane where clearly our vehicle is next to another vehicle in their parking spot. The driver was very rude saying because he was told and yeah i understand doing as your told but have some sense and look to see if actual fire lanes around. Customer service was very rude too. No class to address the issue at all. read more

Not only did Hector help me jump my car battery, he also let me off with a warning when I could have been towed and helped teach me a valuable lesson. 10 out of 10 recommend Al's Towing if you ever are in a pinch :) read more

I want to give some background to my story so you can understand my review. I worked across the street from Al's for about 2 months. During my time across the street my car broke down. Not spectacular, in any way shape or form!! I went across the street to ask for help, not once, not twice, but quite a handful of times and they were more than happy to help. I never got the names of the gentleman who 1.) Helped push my car into my old jobs parking lot 2.) The gentleman who loaned me a tool or two and a hand to help when I had to replace my battery in the parking lot [one of thise screws were stripped and a pain in the a**] and 3.) The lovely older guy who told me what the issue was with the car almost got it to start after 2 days of sitting like a duck. Also need to mention they recommended a great mechanic who fixed the car IN A DAY. So they're knowledgeable people here. Plus, in the end they did tow my car to the mechanic so overall in a bad situation they did everything and more to help me. This business has been around for a long time and you can tell why. They're all friendly and willing to lend a hand when you need it. I still have to go experience the auction because who doesn't need a good working car. Will update when I do get that experience. read more

Another car hit my car while it was parked and AAA wouldn't tow my car down the street to my house. Al's towing was there taking the other car that flipped and just helped me out by dropping my car off down the street. Great service. Awesome guys. read more

My son had an incident that resulted in a vehicle being towed to Als towing. When we arrived the office staff were very polite and friendly. We had to wait for someone to take us back to the vehicle to get belongings. Eric came and escorted us to the vehicle. He was very patient, kind, polite and very helpful!! I would definitely recommend Al's towing to anyone! read more

Was carpooling to work when the driver had a blow out. While we were dropping the spare they pulled up and helped use the floor jack to lift the truck and help out. Thankfully we weren't too late to work thanks to Al's stopping to help. read more

Fast, Fair and Competent. Far exceeded my expectations of a tow for an unexpected breakdown. Thank You Al's! read more

Car was impounded here with all my valuables. I went to retrieve my personal belongings and my laptop was missing (all my belongings were a mess, they clearly went through my car). I asked the employees and no one knew anything about it. I asked to speak to a manager and they said they knew nothing about it and that no one opened my car. I brought up calling the police and then they all of a sudden remembered they took it out of my car to "protect it". I got home and my laptop was in recovery mode because they attempted to login numerous times. I called to complain and they acted like they didn't know. I have a security system on my laptop and have pictures of the employees trying to break into my laptop. read more

Al's towing is a great local Escondido business, serving the inland north county! The drivers are always go out of their way to be helpful and are experienced problem solvers! Today James came out and he had to hand push the car back and forth to get a dead battery with dead power steering out of a parallel parking. Thanks James! -Naia ,) read more

They were very helpful and curtious as well as giving advice on where to take my car for service. Overall very helpful in a stressful moment. read more

My husband had a flat tire on the freeway yesterday which can be a tramatic experience. He pulled off onto Pomerado Road and called for help. Al's Towing had the shortest wait and the quickest response. Very friendly amd highly motivated Towing Service. They treated us how they would want to be treated. They were able to tow us to a servicer in minutes. I am storing Al's Towing number as my preferred Towing service. Thank you to JP and his team for their great customer service yesterday. read more

GO ELSEWHERE. these people are a bunch of lying, deceitful, law breakers. These Mofos screwed me around - first the office lady tells me my cars been sold and all of my belongings went with it. One call back to beg them to locate my car so I can get my birth certificate from the new owner (a salvage lot she told me), and all of a sudden another employee (owner?) tells me my car is there and he found two broken phones. He tells me to rush right down because the car was sold (2 days earlier??) after being impounded since July 7th. I rush down there and there is NOTHING but inexpensive junk and trash left in it. These bastards STOLE about $4000 worth of MY BELONGINGS and had the nerve to tell me that (only the expensive things) were disposed of. They were RUDE and COCKY to me even after robbing me of my all of my possessions. Shame on them. PLEASE DO NOT DO BUSINESS WITH ALS TOWING. IF THEY DID IT TO ME THEY WILL DO IT TO YOU The email I sent their general email. Don't say I didn't warn you Als towing! Sir: If this is Josh -.thank you for looking for my birth certificate and giving me the chance to get my phones and all of my possessions which had ZERO value. (it baffles me to learn every last piece of my designer clothes you donated but you left the comforter - which would be the perfect donation. Im certain it would have been donated if you knew it was bought at Macy's for $600. C'mon sir we both know that. Again I appreciate you trying to help me even though the receptionist had to be exposed for her deceit. I would have found out anyways sir because that's just the way I am. This incident bothers me so much that I will dig and fight until I make it right. I know this city - I know officials and business owners. And none of them has EVER robbed and violated me the way AL's has done. I really wish I didn't have to to bother with all of this right now... Why can't businesses just do what they are supposed to do... I suspect your justification being that I owe you towing and storage fees. There is no justification for taking my things except for your benefit. Don't give me that BULLSHIT that you disposed of them. You expect me to accept that answer then I expect you watch word getting around my city of Escondido quickly. I see a company called Towing Escondido with 5 perfect stars. Do you know how many you have? My name is Heidi and I want to know which charity Als towing says they donated thousands of dollars worth of MY belongings to without my permission. Today when I came for my things I couldn't believe that Als towing (which we have used many times since moving to Escondido 30 years ago..) - you guys literally ROBBED me and then had the nerve to tell me there's nothing I can do about it. But see that's not true. Mr. Parks, consider the repercussions of a yelp review detailing the crooked service I experienced and uncovering to the public the dirty business practices which are clear to me now. I am experienced at blowing these things out of proportion just to get the word out - especially when I feel I have been wronged. Sir I feel Als towing violated and robbed me and then tried to throw me to the curb. Uh... NO I am not some low life as I'm sure you come to expect as most tow victims. My family has been in Escondido for 30 years - my Mother an Administrator and Principal for eusd, my Father a Doctor at Penn-Elm. The house we own appraised at $1,100,000. And your employees actually had the nerve to tell me "TOUGH SHIT" as I stared at my trunk emptied of only my expensive belongings and left only for me my boyfriend's dirty clothes, trash and my important paperwork. All of which was no value to you. NO -- YOU GUYS make me sick to my stomach. I'm talking BBB nausea and throwing up all over Als towing on every message board and review site and every last place anybody looking for a tow in Escondido will see it. I am very upset Sir. And I get the word out hard believe me. In addition sir, you never sent ANY notice to my residence and you have already made testimony to this - you broke the law according to the Escondido police because my information was provided to you by them and you FAILED to send notice so that you could rob me of my possessions. The police acknowleged my boyfriend as the registered owner and records that he was incarcerated. They were able to prove ownership transfer to me so what's your problem..?? read more

James was absolutely amazing today! Helpful, kind & so patient! I appreciate his ability to assess what needed to be done quickly. I recommend James at Al's Towing to help anyone with their emergency towing needs. read more

Damaged my truck chipped my rim and scrapped my bumper we're very unprofessional when confronted denied everything even tho i showed them pictures read more

Al's Towing - Proof of what they damaged - Towing Near Me - Escondido, California

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Eric A. was great to work with, he showed up on time and was very friendly and he even gave us a veteran discount! Best Towing service in town! Highly recommend. (I wish I could post this review on Google so that more people could see it but for some reason it wouldn't let me) read more

I wish i could rate this place a 0. They are THIEVES. My dad forgot to take out his Ray-ban sun glasses and by the time my dad went to go pick up his car the glove compartment was open and his sun glasses were gone. I don't recommend this place at all! read more

I am on my way to work as a care giver at a clients home and this tow truck is in the middle of the way. I sat in my car for 15 min until it cleared they shouldn't have to take up the whole street very inconvenient read more

Al's Towing - Towing Near Me - Escondido, California

He was very helpful. He came right on time. He was able to give us details and support with local auto shops around the area to help us fix our tire situation. If I am ever in the area and I have a flat tire I would definitely be calling Al's towing :) read more

Wow!! This company is great! My roadside assistance first sent out Roadway towing & the guy had no clue how to jumpstart my hybrid electric car! He proceeded to watch a Utube video for instruction! R u kidding me? Then he wanted me to sign his paperwork! I refused! Then AL's towing came out & I was then on my way! All fixed up! I'd recommend AL's towing to anyone! Jack was great! And knowledgeable! Thanks Al's towing! read more

I'm not mechanic or even pretend to be one. I know the fundamentals. I called up Al's towing to get a tow from my house to the dealer. The mechanic that pulled up checked the car, confirmed it was the battery and recommended replacing it. I let him know I could handle the battery replacement and was ready to pay for the jump and he simply said no charge. I would absolutely recommend Al's towing any day of the week. They responded in a very reasonable amount of time and ended up saving me money!! read more

H. Ramos is the worst employee ever !! Please don't ever come here ! They are racist and so mean and way over priced and they take no COVID protocol!! It is unsafe and so not professional! They did not help me with anything at all ! Please don't ever come here read more

I unfortunately needed Al's towing twice this year. Both times were emergencies and one time they showed up faster than the police. When I needed to go to the yard to retrieve my belongings, I was treated warmly and they even gave me a bag to collect my things. I know I can depend on Al's to respond quickly and kindly. I hope you consider calling them. read more

I had a very friendly driver help me out on a really rough day. His name was Eric and he was quick and reliable and deserves a raise for outstanding customer service. Thank you! read more

My car was stuck in a revine and Al showed up instantly to pull it out and take it to my house. Not only was he super nice, but he was super helpful and understanding of my cars situation. Highly recommend!(: read more

Worst tow company EVER!!! Don't use them there drugged up drivers won't even show up!!! If your stuck and need towing services. Do yourself a favor and call someone else. read more

Our car was towed after a head on accident. Everyone was very interested in helping with the information we needed. Eric was especially helpful in retrieving all our personal items from the car. I would definitely use them again and recommend their services to anyone who needs them. read more

Excellent service, I called them at 2 am and after 30 mins the driver show up. I'll definitely highly recommend this company and if I need them I will definitely call you again guys thank you so much!! read more

I called Al's towing after my car died for a second time during a trip to Southern California. The response time was great...I think the tow truck driver was at my location within 15 minutes, and my car was towed to the dealership for repair within 30 minutes. Overall, the response time was great, the driver was friendly and courteous (not to mention cute!), and everything was done for a fairly reasonable price (~$70 for a five-mile tow). If I ever get stranded in Escondido again, I'll definitely give Al's a call. read more

My transmission blew out of my 2008 Jetta and I was basically stuck on the up-hill side of Rose St. and Grand Ave. (Escondido). Traffic wasn't able get around as I was literally blocking the lane heading up Rose St. The worst part of the entire situation was I could literally see the Escondido German Auto shop that I would end up going to, but had no way of getting there other than a tow. I pulled up Yelp and Al's was the first one that popped up. I can't thank them enough - they mentioned it could be up to 45 minutes before they arrived and it was within 15 minutes. Absolutely amazing. The price was very, very reasonable, the employees were awesome and after being a little worked up from the situation, J P was great conversation and helped make light of the situation. I had even called them back to have the car towed back home as the transmission replacement will be done somewhere else. I would definitely suggest giving them a call if you are in need of any assistance at all. Wish I could give them more than 5 stars as they have been great. read more

Mr. Robert was great he came out and took care of my problem unfortunately there was a specific tool that was required he went out of his way and brought it back within 15 minutes problem was fixed quick at a very reasonable price you were breakdown down the 15 freeway don't hesitate to call al towing. read more

Al's Towing - 2:00 am and got to my location in a few minutes - Towing Near Me - Escondido, California

I got a flat tire in Escondido. I'm not familiar with the area, so I did a search here on Yelp to see what towing businesses were nearby. Al's Towing picked up quickly when I called. I gave them my location to the best of my ability and she told me someone would be there within 30 min to help me change the tire, and that the cost was $60. I called back a few minutes later with a more exact address of my location which the woman who answered the phone said she would pass on to the driver coming to my car. It only took 15 minutes for the tow truck to arrive (this was a Thursday morning around 8:45). James, the driver, was friendly and efficient. He put the spare tire on my car with a smile as we chatted, and even noticed my spare was a little flat so filled it for me. He also recommended some places to purchase new tires in the area. I am very grateful to James and Al's Towing for helping me fix this situation quickly and with a smile! read more

There seems to be a big difference in how you get service with this co. If you call for a tow they are on it. If they tow your car from somewhere because of registration issues etc. They do not notify you until a collection agency gets in touch of course that is after they run up storage fees and caution the car off. I sold a car and the car was towed away months later and because I was the last known owner I get a collection bill in the mail. Somehow motor vehicle is aware I don't own the car . I don't get reg bills for it. I've heard that they do this to people but I didn't believe it until now. I will never give them any kind of business. read more

Just had my car towed by Ryan. He did an awesome job taking care of my car and making sure it made the trip without a scratch. The price was also cheaper than any of the other competitors I called. I am definitely a customer for life. Thanks again read more

Al's Towing - Towing Near Me - Escondido, California

I use Al's Towing on a regular basis for both my personal and business needs. They are always professional, ontime, courteous, careful and took the proper COVID protocols including masks AND gloves which I appreciate. Five stars! read more

Such awesome customer service! Very professional and courteous over the phone. They are great at communicating with you and following up when requesting their services. read more

Unfortunately had a starter problem with my SUV and was stranded at the cleaners before work. Called up Al's towing and they came out quick, hooked me up and towed me to a local repair shop. Price reasonable, service professional, attitude exceptional! Driver was awesome and helped to make sure it did not ruin my day. Thanks J.Cruz and Al's towing, you will remain on my resource phone book! read more

The guy running this place is seriously rude. I've never dealt with someone so unprofessional in my life. After towing our car we had to wait outside his gate for 40 minutes after her arrived with our car. He just kept calling our phone saying he needed to do paper work. He towed our car 9 miles and we got at the place right when he did and charged $356 dollars. He had to have paid people to give him good yelp reviews but then again its from years ago. Dear Robert I hope you learn how to manage or run a business or whatever your position is at this place. read more

If I could give them negative stars I would, this tow company's employees are not only some of the rudest people we've ever dealt with, but EVERYTHING IN MY CAR DISAPPEARED WHILE IN THEIR POSSESSION. Including brand new Mac book ànd every single tool I own for work, over $2,000 worth easy. If you are somehow unfortunate enough to have to deal with them make sure you GET YOUR STUFF immediately even if you have to come back to get your vehicle. THE ONLY GOOD THING this company has going for them is the sweet little brown haired women in the front office. I don't know how she can stand that kind of environment but hopefully they pay her well, she is one if the only people working there who deserve it. read more