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    Sky Motors

    4.0 (1 review)
    Closed 9:00 am - 8:00 pm

    Services - Sky Motors

    Commercial truck dealers

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    9 years ago

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    Green Ford

    Green Ford

    (118 reviews)

    Kerry is the kind of salesman you hope you get but almost never do…read more Him and his team went above and beyond for my business. He was patient, never pushy, and always focused on what worked best for me. They even found the perfect second truck from another state and handled everything start to finish. What sets him apart is that he continued to come through after the sale, staying responsive, helpful, and committed to making sure everything went smoothly. If you need someone who delivers, supports you, and genuinely cares about your business, Kerry is the one to call! Thanks to the entire team!

    Went in for a "Brake Lamp Bulb Fault" in my rear passenger side taillight. I had already taken the…read moretaillight out and replaced the bulbs, yet could not get the brake lamp to light up, even though the hazard lights, turn signal light, and the red bulb light still lit up when I had my lights turned on. I knew the problem was probably a sensor in the tailight for the brake lamp bulb, but after taking it to Green Ford, their service advisor told me that the pigtail harness was bad and that would need to be replaced along with the taillight assembly, totaling around $1200. I asked him if the pigtail harness assembly was bad, why was it still providing power to the rest of the lights in the taillight? "I don't know" was his answer. I picked up my vehicle the next day, ordered a new taillight off Amazon for $68, and installed it in myself. Everything works just fine now. The pigtail harness was perfectly fine, only needing a little electrical tape to replace some factory electrical tape that had come unwrapped over the years. $68 fix on my own versus $1200 they wanted just to rip me off. They still charged me $200 for doing NOTHING. DO NOT take your vehicle here. Find an independent shop, ask friends or acquaintances if they know a reliable, honest service shop, but AVOID DEALERSHIP SERVICE DEPARTMENTS (especially this one) if you can.

    Subaru Concord - This is the keeper. I hope they'll start sending video of completed work.

    Subaru Concord

    (44 reviews)

    I can only share my own experience with Subaru Concord, and it has always been positive. They have…read moreserviced two of our previous vehicles, a Forester and an Outback Touring XT. Because of our satisfaction, we decided to trade in our old car and purchase a new 2025 Outback Touring XT from them in November 2025. While I would never describe buying a car as a truly pleasant experience, this recent purchase at Subaru Concord was about as good as it gets. They treated us with respect, and I felt that they worked with us to secure a fair price and terms. We definitely plan to continue using their services in the future.

    Update June 21st Summary: They'll make things right…read more Just reach out if something sounds amiss. Here's what Happened since my Original post: Service Manager Jason reached out. I was pleasantly surprised as I was shocked they read Yelp. First, he owned everything showing he read my review for understanding. Phone lines were problematic but no excuse. McKenzie/Mackenzie is new and that's no excuse were his offerings. Second, bring it in and we'll get on top of things. Y'all that's the standard. ** Having paperwork done before our arrival and making things seamless is the WIN! - I had a conference call to get to and yes, work is always going. Third, he followed up when he hadn't heard from me but I'm not the one to text and drive or email and drive plus I'm always in the manual transmission so it's not smart to try it. At any rate, picked up family and got the email sent off with all our details. I was told to expect Jordan but he's back in the office so it could be done today. 4th, we arrived to Jordan being versed and aware. Another advisor also knew Jordan was the point of contact and pointed us in her way while explaining. My word, I wish every interaction could be like this for service Nowadays. Anywhoo,we received a video and I didn't think much of it. Dealers have been texting since 2014 in my experience but this was the tech showing his work. They reached out to our limited warranty folks which I'd never advise to buy or pickup but new driver to a manual transmission made me say get that extended warranty. Anywhoo, I have them time to reach out and Jason followed up with details and his efforts. * Warranty folks have their process and won't do any work * Jason reached out to Subaru to see what they'd do. I followed up with my warranty folks and relayed what they told me which was essentially break down the engine (added costs) and then complete these steps and we shall do our part. Break down is $2600 so we opted out. I was holding out hope that Subaru would meet us half way/split the baby then I'd happily get the shortblock replacement ALAS another day and they said only 1k. We were charged for diagnostic then reduced it to $89. Shocked there was a charge as the dealer in Illinois didn't and we're bringing it under a warranty but to each their own. Consumption test done in January 2025 showed this thing is burning oil. I'm just a girl but yeah .. it's not on the ground and there's a fresh oil change but Concord didn't know this so they did their own homework and alas.... Little to no oil left and we just had an oil change the month prior. C'est la vié I was had on this used car purchase. In all things, they promptly respond to my emails. You can text or call so communication works here. I'm usually at work so text and email is best for me. I do wish they had an online process for paying and checking out. They are near a Walmart and Ollie's so more inside the city of Concord. Not right off 85. The Forester loaner wasn't clean but it's new so what could be bad or wrong about a 2025 anything. Of course, it's fully loaded which makes me itchy to get out of it ASAP to ensure I don't overspend on a new car with all the amenities. Stunned that Subaru didn't see the long picture as we are now shopping for a new car with AWD because yes.... We must still manage the Midwest winters. Their repair offer was nice just not sufficient if you're looking to keep loyalty and most Subaru owners are clicky-loyal. They got on top of the original repair needed and we got the numbers worked out. Think I was impressed with reading the Yelp review? Well, addressing the cost difference, that I didn't get in writing, for the repairs is another win In all, 1. Speak up. This place doesn't get offended or rude like some places 2. I wasn't offended with my Monday call just didn't trust what I was being hence why I gave 3 stars. 3. They should give notice to loaner folks to put up a dog cover or clean up after themselves. 4. Life is so much easier with helpful accountable people in jobs that they like and/or respect.

    Hendrick BMW Northlake

    Hendrick BMW Northlake

    (128 reviews)

    I've always had good experiences at Hendrick BMW Northlake, but today's visit was truly…read moreexceptional. From the moment I arrived, everything was seamless as usual--but what made this visit stand out was the opportunity to meet and chat with the dealership's Chief Culture Officer, PJ Caple. When I tell you she radiates happiness, I mean you feel it instantly the moment you're around her. Our conversation was uplifting, genuine, and full of positive energy. It's clear that her spirit and leadership are felt throughout the entire dealership. PJ is absolutely the right person for this role and is clearly making a meaningful impact on the customer experience. Because of interactions like this, I will continue to choose Hendrick Northlake for my service needs--and likely for future sales as well. PJ, thank you for such an enlightening and spirited conversation. You made an already great experience even better. M. White

    I picked up a part yesterday and will put the part on myself. Just to see where the pricing is for…read moretheir service department to put on the inner tail light, I asked a group of gentlemen sitting in the service area as I exited the building. William "JR" Guevara "Immediately," engaged me in conversation. At first it was just, what I assumed, as friendly banter. However, of the 5 minutes I stood there talking with the 4 guys present, Mr. Guevara responded to everything I was talking about in a negative and passive aggressive manner. The older gentleman sitting there had to cover his face in disgust a few times this banter went back and forward. I eventually walked off after trying to relinquish myself from this verbal abuse exhibited by an employee of Hendrick BMW which has always shown the uttmost respect from Austin to Charlotte. Perhaps Mr. Guevara should have stayed home today if He wasn't "Feeling It..." Other than Mr. Guevara, Hendrick BMW Rocks from Austin to Charlotte of what I've Seen!

    Sky Motors - usedcardealers - Updated May 2026

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