my name is Andy and I work in the car business myself for about 20 years. How was running a little…read morebit low on money and had a truck that I needed to sell. And as I figured everywhere I took it to sell, no one wanted to give me anything close to what it was worth.I went to Ralphs lot, and in less than 15 minutes they wrote me a check that was a good deal better than what anyone else had offered.it's nice to know that there are still a few dealers that are operated by actual humans and not the typical used car people that you expect to run into.I was not there to buy anything so I was not expecting the service I received, it was a nice change from what I expected.

Closing the place down would be the best thing to do! I went in there to talk about buying a car I…read moredon't think they're interested in selling a car they just sat in there and take up space and look at you like you're crazy

1/5 stars - Agreed on a deal, then sold the car while I was driving there…read more Negotiated an out-the-door price on a RAV4 XLE Premium over the phone, confirmed by email (not signed, but a clear mutual agreement). Scheduled a 6:30 PM appointment and drove 70 miles to the dealership. While I was already on the road, they called to say the car had been sold to someone else -- no heads-up before I left, just a wasted trip and evening. Avoid this dealership

well overall, it's negative. Friendly Sales staff, but much after that Caveat Emptor…read more I purchased in Jan 2025 my new Vehicle, and with all the electronics purchased a few warranties. I traded the vehicle March of 2026 and applied for my refund on my extended warranties. I checked Bach 4, 5, 6 7 weeks later as it was suppose to only take 4-6 weeks for refund. went back week 11 and Oh, we never processed the paper work. we will start fresh and new, so it will be another 4-6 weeks. really, and how much interest are they gaining on my money. not a happy camper as I did use due diligence and not just let the ball drop. this goes hand and hand with service provided when they attempted to get " required " wheel alignment while still under full Warrenty, and charge $240. The service department kept the car and provided a loaner which smelled so bad, you gagged just getting in it. When calling this out, the only thing said, it's all we have. As stated above, Caveat Emptor when dealing with this Toyota dealership. I've purchased several Toyota models the prior 20 years and have to admit, Fords are looking good....

I usually come here for the service department, I have been to fords all over and can honestly say…read morethis is the best and ONLY ford that's genuinely worth your money and time. John from the service department, is a very respectable, professional and kind individual. He definitely deserves a raise for his patience. I've had some terrible experiences with ford dealership but the service here is exceptional.

Good luck getting your vehicle serviced in a timely and appropriate manner if you get stuck with…read moreJon as your service advisor. I brought my truck in to look at a piece of mirror that was broken in May. 3 months later, turns out the order was never placed for a new mirror, and the warranty work was never submitted. The service advisor Jon lied and said the mirror is on back order. It took having someone talk to the service manager to have them order the mirror. Mirror somehow shows up next day. But the warranty is denied even though the truck was bought like this. Massively disappointment. I'd avoid this place for all service and car buying.

Had a need for a new inspection. As I'm new to the area, my homework suggested I visit Clark's…read more Just as expected from a generational family owned Cadillac store, I was treated incredibly. Highly recommend.

I have a Black Wing Cadillac. The first time I took it to Clark for an oil change, they backed it…read moreinto a forklift. They did pay for the damage, but my car has a camera on it and makes a loud noise and the seats vibrate when it gets too close to an object and a forklift is large. I took it back a second time (my misjudgment) for an oil change. I knew my back tire had a slow leak and had taken it to different tire businesses, but they couldn't find a hole. When I went back to get my car, they told me I needed 2 new back tires. I left from there to run errands, and I could watch my tire pressure go from 34 psi to 16 at a stop light. I pulled into a parking lot about a block away. By the time I got there, it was down to 5 psi and totally flat. Pretty suspicious. I will never take my car back there.

I was on my 3rd dealer of the day , while looking for a car. after comparing their prices to others…read morewe decided to go for their 2025 trailblazer, it was a pleasure dealing with Shelbi and the whole team at JT. All my questions were answered and I was treated very nicely. Their whole team is super nice. Special thanks to Shelbi, Christie , Allison and Ken. Price was good, fees they are somewhat just like all the other dealers around. carfax was pulled for me right away, test driving was great, it was a good experience all around.

Inaccurate website descriptions, higher than average pricing, unnecessary dealer and document fees.read more

I recently purchased a 2012 F-150 from Bill Smith at PPO and had a great experience. I'd been…read moresearching for a truck that met my specific criteria and he had a close fit. Bill, Cindy, and team worked with me to ensure a smooth transaction and to address the few concerns that I had. I would be happy to do business with Bill and PPO again.

Bill Smith has been in the Car Business for 40 years. After selling BIll Smith Ford a few months…read moreback, he has opened a boutique pre-owned location in Southern Pines. We just bought a 2013 Ford Explorer and the entire transaction could not have been more satisfactory. National surverys say thaty many people would rather have a root canal than visit a car dealership. Come visit Bill Smith and see the difference.

This is a follow up review from my purchase in February 2026. I traded a vehicle for a new RAM…read moreBighorn and paid cash for the balance. The finance guy asked if he could do a soft credit inquiry. I assumed because I was writing a check, didn't really understand the reason but, it was a soft inquiry so no harm, right? So yesterday, I checked my credit, as one does from time to time, and discovered they had actually done a hard inquiry which dropped my credit score. Not only should the credit check not have been done, soft or otherwise, since I was paying cash, but someone's job should be called into question. Harsh? Not at all! Sadly, this reinforces the stereotype about car dealerships. Now don't get me wrong, I have excellent credit and, with the drop, I'm still well into the 800s but, that's not the point. The point is having someone look you in the eye and lie to you.

I worked with Josh Mendiguren and Jamar Key on service to my 1998 Jeep Cherokee for a major tune-up…read morethat included a drive belt replacement, brake inspection/fluid replacement and a 4 wheel drive inspection/fluid replacement. In addition, I replaced all 4 tires and had a multi point inspection. The results are exceptional. The car has not performed this well for years. The communication and professionalism was outstanding and the cost was reasonable for the work performed. I have relied on Leith Jeep for many years and have never been disappointed. I recommend them to anyone who is looking for an honest, competent and reputable dealership to work with. Five stars!