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    Pinehurst Toyota

    2.3 (90 reviews)
    Open 9:00 am - 6:00 pm
    Updated 1 month ago

    Services - Pinehurst Toyota

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Pinehurst Toyota Photos

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    Recommended Reviews - Pinehurst Toyota

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    Texts with Hilary and Nate showing no follow-up on their end and me having to continually reach out.
    Kenneth J.

    So, this review is based on my experience with their Used Car Sales and their lack of professional communication. They had just received a Ram 1500 Rebel that I was very interested in. The first salesperson I was placed in touch with (can't remember his name) was not doing his job so, the Sales Manager, Hilary, put me in contact with Nate. I test drove the vehicle and they were initially super responsive in getting the vehicle back from Leith Ram / Dodge for warranty work needing to be conducted, and this is where it goes downhill. After being told that they would have it back the following week, which I don't mind, it took me numerous attempts at contacting Nate to provide updates. Finally, after having given them a $1,000 deposit to hold the vehicle, and Hilary stating he would call me himself the following day, which he never did (I contacted both him and Nate at 7pm for follow-up), I informed them that I'd be canceling my continued interest in doing business with their company. The expectation would be something like, '...Ken, no update as of today, we will provide another update on Friday unless we hear something sooner.' And yet, it was me constantly pinging them to see where we were on this deal. Take your business elsewhere...I found another dealer in NC who has exceeded all expectations. The screenshots are of Hilary (Sales Manager), and Nate (Salesperson).

    My 2021 RAV4 hybrid
    Herb H.

    Just purchased a new vehicle from Pinehurst Toyota. Zana and Brandon were extremely helpful with the process and helped secure a deal that I believe was fair...not great, but fair to both parties. As for my RAV4 hybrid...well, I absolutely love it! These folks are worth visiting if you're in the market for a new vehicle.

    Learn the meaning of Customer Service!!!!! In March 2023, This dealership totaled my car by letting a runaway golf cart knock it off the lift while having the oil changed. The paid off my car but were not willing to offer any acceptable discount on a replacement vehicle. They are more interested in making money than taking care of a long standing customer (since 2007). I will never patronize them again. #moneyhungry

    2022 Toyota Highlander Limited purchased from Pinehurst Toyota

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    Page 1 of 3

    Ask the Community - Pinehurst Toyota

    Review Highlights - Pinehurst Toyota

    I view all service departments with skepticism and I didn't think I liked this service department very much until I tried going to Sanford Toyota.

    Mentioned in 5 reviews

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    Leith Chrysler Dodge Jeep RAM

    Leith Chrysler Dodge Jeep RAM

    (50 reviews)

    I brought my baby in for a recall on the airbag passenger side, and upon arriving at my appointment…read moreat 11 AM, I was told that It would take 2 and a half hours and since it was almost lunch they probably would not start it before lunch. The woman who scheduled me told me it would take an hour and a half. Jamar saw to it that it was repaired before lunch and i was on my way in no time whatsoever. Thank you,Jamar. What a pleasure doing business!! I was greeted by each employee i passed as well. Go to Leith!

    I scheduled an appointment with Leith Chrysler Dodge Jeep Ram to view a specific truck. Upon…read morearrival, I was told there was no record of my appointment and the truck I came to see was not on the lot. I was informed this was due to issues with the dealership's third-party scheduling system. If this is a known problem, it should be corrected rather than passed on to customers. According to the salesman, this has been a continuous issue for the dealership for quite a while. Despite the vehicle being unavailable, I stayed to discuss pricing so the process could move forward once the truck arrived. During that conversation, I was repeatedly asked how serious I was as a buyer, even though I had taken the time to come in person and was prepared to purchase. The dealership promotes a "no hassle, no haggle" pricing model, but the numbers were not presented clearly. An optional theft recovery add-on was initially included in the pricing and only removed after I questioned it. This was far from transparent and very clearly counter to their no haggle no hassle claim. My interaction with the sales team was far from professional throughout the entire interaction. The salesman failed to even provide his name and immediately jumped into trying to get me to agree to a sale even though the truck wasn't even present for me to assess. The interaction also reflected a lack of understanding of basic financing and payment options. When I explained that I would provide a certified check, the salesman did not appear to know what a certified check was, which was frankly surprising and did not inspire confidence in the professionalism of this dealership. I was then told the truck would be ready the following day between noon and 1 PM and that I would be contacted with an update. No one followed up. After the visit, I sent an email to dealership leadership outlining these concerns and giving them an opportunity to respond or address the experience directly. That communication was also ignored. This review is not based on price or negotiation outcome. It is based on avoidable issues with appointment management, transparency, communication, and follow-through. Customers should expect a professional and organized process and clearly this was not demonstrated by the team at Leith Chrysler Dodge Jeep Ram.

    Southern Pines Kia

    Southern Pines Kia

    (23 reviews)

    I had a very frustrating experience with this dealership while trying to purchase a vehicle…read more I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn't seem to care and continued giving conflicting information. At one point, I was told taxes were "my responsibility," despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

    I bought a 2024 Nissan Rouge on August 31, 2024. I was assured the car had been throughly inspected…read morefor issues before the purchase. Now three car payments layer, the transmission is slipping when it's cold, the tires need replacing and I'm being told there's a host of other issues the car needs. Why weren't these addressed before I bought the car? I'm being told this is normal wear & tear - I'm calling bull s$it. Not only are they telling me they can't find the transmission issue but they're 'offering' a long list of work that SHOULD HAVE BEEN DONE BEFORE I BOUGHT THE CAR. Just another case of selling a lemon-car to an unsuspecting female. AVOID BUYING THERE AT ALL COSTS!

    Pinehurst Toyota - car_dealers - Updated May 2026

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