Great, honest customer service. Won't go anywhere else from now on. Found problems Toyota service…read moredid not.

So I needed a brake light replaced, Jason said everyone was at lunch, but he came out and replaced…read moreit himself. Said I needed 2 new tires, he ordered them, made an appt to get them done next week, and he put in the book the price for the tires and the brake light to be paid on my next visit. Unreal service-this place is the only place I will take my cars. Thank you!!!

1 Star -- Worst Experience Ever at Thomas Tire & Automotive (Southern Pines/Aberdeen)…read more This has been my third time coming back to this shop for the same problem, and I'm beyond done with their carelessness and lack of professionalism. First visit: I paid for an alignment and balance, but my truck still shook around 40 mph and the steering wheel was off-center. Second visit: I came back to have them redo it, but they said it was "too late in the day" and refused to do the alignment. Third visit (today): I brought it back again hoping they'd finally make it right. Instead, they took my truck for a drive without even asking my permission, and when they came back, there was a strong burnt brake smell. I quickly realized they had driven it with the parking brake still engaged. When I confronted the tech, he said my brakes were sticking -- which is completely false because the truck has brand new calipers and pads installed professionally. I told him the smell was clearly from the rear because the e-brake was left on, and he literally said, "It doesn't matter." That comment alone tells you everything about how little care they have for customers' vehicles. After all that, my alignment is still off, my truck still shakes at 40 mph, and my steering wheel is still crooked. I've now wasted three trips, time, and gas, and they still couldn't do the job right. I'll never bring my truck back here again, and I strongly recommend others avoid this location. Completely unprofessional, careless, and disrespectful.

Took over 3 hours to do an oil change and plug a tire. Staff & technicians have no sense of urgency…read moreor care to get work done in a reasonable amount of time. This is not my first poor experience with Thomas Tire & Automotive

The staff were very knowledgeable and pleasant. The service was quick. Technician went over the car…read moreneeds and how to take care of the other car service needs, which were minor and could be taken care of at next oil change. Thank you for taking care of my car,

Skip the hassle, drive 5 minutes down the road and go to franks tires, youll thank me. These guys…read morewill RELENTLESSLY try to upset you on anything they can. Clearly paid on commission. ​​

We drove from Maryland to visit our daughter in Southern Pines, however, our van died a couple…read moremiles short of arriving to our daughters place with electrical issues. I spoke with Dennis and he said to bring it in Monday morning and we'll have a look. I was expecting the worst, thinking it was a bad alternator and additional issues, thinking the repair was going to be several hundred dollars !! Dennis told me " Good news, it's just the alternator belt". Less than $75 and one hour later, we were back on our way home. Dennis' honesty, integrity, work & business ethics is of the highest caliber and beyond reproach !! Thank you Dennis ~ John McDonough

Got a tire patched here. Amazing costumer service. Dennis is so polite and was very helpful. I'm…read moredefinitely going back.

They always get you in and out! And comes with a car wash. I love coming here. I find them to be…read morehonest

Good customer service, technicians had patience with me and provided clear data about my vehicle…read morewith written reports.

I sought out Bulloch's assistance with a tricky installation of a running light. Very…read moreknowledgeable and friendly. They were able to have me in and out in 20 minutes and charged a very reasonable fee. The mechanic also pinpointed a damaged for light and offered advice of how to fix it.

Are you looking for an honest mechanic, this is where you need to go. Dave has been working on my…read morefamily's cars for years. He is the best! He won't try to sell or recommend you something you don't need.His rates are reasonable too, and has saved me hundreds of dollars on repairs compared to other mechanics or dealerships in the area. He will definitely let you know if he discovers problems with your car that need to be addressed, without the high pressure you get from fancy dealerships. He knows cars period. Since his shop is small, if it's a complex problem that he can't repair at his shop, he'll make recommendations. Very trustworthy!

I will be going here from now on. We got to stay in our car. It took less than 15 minutes. I drive…read morea mini Cooper so it's usually around $120.00 for an oil change. They charged me $76.00. They checked and adjusted my tire pressure, blew out my air filter, and checked all fluids. They said I could come back and have fluids and tire pressure checked for free anytime. They offered us a cold bottle of water. On top of all this, they were so professional and friendly. Why go anywhere else. They also have a rewards program where you get a free oil change after so many times going. Highly recommend.

I received great service at Costa Oil today! James and David were exceptionally nice and they…read moreexpeditiously changed my oil while I waited in the car. I had my dog with me and they even brought out a milk bone for her. I felt the price was fair and plan to be back in 7,500 miles!

Gave a great detail service on my car! So kind and detail oriented. I couldn't recommend enough!read more

After relocating to Southern Pines in 2024 I have been searching for someone who could match my…read moreattention to detail when it comes to my cars. The search is over!!! Rah and his AMAZING team at Rah's Auto Spa showed up at my driveway on time and proceeded to knock it out of the park! I have a 6 and an 8 year old son who both play baseball and with all of the recent rain, my car had never been so dirty. They were professional and their pricing is half of what I would have expected for the job they did. I will be using them exclusively going forward! If you're looking for the best mobile auto detailing company in the Sandhills, I would strongly recommend giving them a try!!! (Only wish I had taken before pics.)

It's a beautiful Spring day and Connie somehow managed to make it even more beautiful. When I…read moredropped my car off for an oil change she apologized that they were understaffed and running a bit behind. When I got the cal that it was done (sooner than I expected) I remembered that I was overdue for inspection and sheepishly asked if they can squeeze it in. She reminded that it's a busy day and they just didn't have time, I'd have to bring it in another day. Oh well, doesn't hurt to ask, right? Before I got a chance to pick up the car, I got a call from Connie, letting me know that the inspection was done! The best part is while Connie kept saying it's been a crazy day I would never have picked that up from her pleasant demeanor. Under promise, over deliver with a smile. Old fashioned values are never out of fashion.

Fantastic people and service! Very accommodating and truly a great "hometown shop"…read more Went in for a NC inspection and took me right away and was in and out quickly. We will be coming back for service.