I will be going here from now on. We got to stay in our car. It took less than 15 minutes. I drive…read morea mini Cooper so it's usually around $120.00 for an oil change. They charged me $76.00. They checked and adjusted my tire pressure, blew out my air filter, and checked all fluids. They said I could come back and have fluids and tire pressure checked for free anytime. They offered us a cold bottle of water. On top of all this, they were so professional and friendly. Why go anywhere else. They also have a rewards program where you get a free oil change after so many times going. Highly recommend.

I received great service at Costa Oil today! James and David were exceptionally nice and they…read moreexpeditiously changed my oil while I waited in the car. I had my dog with me and they even brought out a milk bone for her. I felt the price was fair and plan to be back in 7,500 miles!

Service is quick and professional. Some services were done that I didn't want, at least that day,…read moreand there were no questions asked. They backed off the charges and got me in my way. I'm a customer for life!

I stopped at Black's Tire & Auto after picking up multiple nails in my tires, expecting a…read morestraightforward repair. Instead they told me they could only patch one tire due to a strict policy, and then quoted over $2,000 for four new tires. It felt as though there was no flexibility or real effort to help, and the experience felt pushy and impersonal. It was unpleasant during an already less than ideal situation. The staff didn't offer any guidance or alternatives, and I left feeling like the only priority was making a sale. Definitely not the service I expected, and easily enough, I found another local mechanic for me who resolved the problem within 30 minutes for less than $100. Call around first before encountering a scenario like this.

They always get you in and out! And comes with a car wash. I love coming here. I find them to be…read morehonest

Good customer service, technicians had patience with me and provided clear data about my vehicle…read morewith written reports.

I took a peep at the other reviews and thought it was fair to share mine. My experience was…read morepositive, maybe these are the reasons why: 1.) I called ahead to see if they accept appointments, they do not. 2.) I brought my own oil and air filter for them to use on my oil change. Saved me around $35 off the cost of the service. Positives: 1.) Indoor and outdoor seating. I really appreciated the patio out back, it was cozy and spacious enough to not have to wear a mask and my kid could do her thing (never sit down or sit still). 2.) Clean, spa-like bathroom (I mean, who has clean and rolled wash clothes in lieu of paper towels). 3.) Coffee bar with a ton of options. 4.) They give you a complimentary car wash and if you don't use it that day, you can come back within 10 days to do so. 5.) The technician was extraordinarily polite. I had a few questions and he did a fine job answering them. 6.) They vacuumed the cesspool that is my backseat. Cesspool might be a bit dramatic, but I have a five year old...enough said. Opportunities: Honestly, I can't think of one right now. I knew it was my choice to show up and wait. That's the way those places run. The staff was polite and efficient. Thank you!!

My own washer fluid was magically dumped in my trunk. Oil change interval was reduced from 10,000…read moremiles to 5,000 miles. Oil color still looked dark after changed. Tire pressure not checked or filled. Worst oil change I have ever seen. Seriously considering opening my own oil changing service, since they feel they can treat customers this poor. Must be a stupid simple business model.

I just want to leave this review with hopes that no one ever takes their car to Walmart Auto Care…read moreCenter in Laurinburg, NC especially if you want it. I had just purchased a 2021 Hyundai Sonata 3 months prior to this visit and was taking it here to get the oil changed to protect my purchase. While there the mechanic notified me that in addition to the $50 I was quoted, it would be an extra charge of $10 for a different oil filter that my vehicle required. I agreed and paid the extra charges. Thinking everything was ok, I left and 3 days later I get a icon on my dashboard notifying the oil was low. After my husband opened the hood there was oil blown out everywhere and all the oil I had just paid for was now leaked out. After getting another mechanic, he stated they used the "wrong" filter in which I had paid an extra $10 for which caused it to leak out. I called numerous times to asking for the manager in which the name kept changing of who that was by the service rep that was answering the phone. I even called corporate and still haven't had anyone reach out to me regarding this error which could've caused significant damage to my vehicle. So I've basically paid twice for a oil change and never once spoke with anyone to get a refund. I will never go here again.

3 out of 4 times has absolutely awful. The first time was great, so I keep chasing that rainbow…read more... The second time, after 4 hours and me being the only vehicle in the shop, the one person working in there had a mental breakdown....so I left. The third time they said it was a 30 minute wait. It took 3.5 hours. The fourth and final time, which is right now.... is now going on 3 hours after being told 10 minutes. I quit Wal Mart.... Amazon, Jiffy Lube, Lowe's, and Harris Teeter....will take a bit longer to get around, but at least I can keep my soul.

If you want it done right, this is THE place to service your BMW, Mercedes Benz, Mini or Audi…read more Fantastic and very knowledgeable Master Tech with 30+ years of experience.

I hate dealing with car repairs...this place was a god send! Was able to service same day, very…read moreresponsive and kept me informed of the process. Met with the staff and just in awe of their professionalism and knowledge. I just became a life long customer

This was my first time there and Jah and his team took care of my car. I got an oil change and…read morethey checked the air in the tires and other stuff. It was very easy and they were very efficient. I will be going back for the next oil change.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Southern Pines.

Seth. Was amazing! So professional. Glad we were able to work with him. I would recommend you…read morecontact him.

Take your business somewhere else. I bought a car from them TWO months ago and have yet to receive…read moremy license plate and tags. My husband and I keep calling and keep getting the runaround or no call back at all. Now I have a car I can't even drive because of their mistake. We live 2.5 hours away and I was told I can drive there every 3 days to get a temporary one. Who has time for that and with WHAT CAR, since I was also told if I get pulled over and get a ticket because of an expired plate I will be responsible since it's not their fault. I wish they would call me back as much as they called me when they were trying to sell me the car. They have done nothing to try to make this right. Do better!

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.