So I needed a brake light replaced, Jason said everyone was at lunch, but he came out and replaced…read moreit himself. Said I needed 2 new tires, he ordered them, made an appt to get them done next week, and he put in the book the price for the tires and the brake light to be paid on my next visit. Unreal service-this place is the only place I will take my cars. Thank you!!!

Great, honest customer service. Won't go anywhere else from now on. Found problems Toyota service…read moredid not.

Seth. Was amazing! So professional. Glad we were able to work with him. I would recommend you…read morecontact him.

Take your business somewhere else. I bought a car from them TWO months ago and have yet to receive…read moremy license plate and tags. My husband and I keep calling and keep getting the runaround or no call back at all. Now I have a car I can't even drive because of their mistake. We live 2.5 hours away and I was told I can drive there every 3 days to get a temporary one. Who has time for that and with WHAT CAR, since I was also told if I get pulled over and get a ticket because of an expired plate I will be responsible since it's not their fault. I wish they would call me back as much as they called me when they were trying to sell me the car. They have done nothing to try to make this right. Do better!

It's a beautiful Spring day and Connie somehow managed to make it even more beautiful. When I…read moredropped my car off for an oil change she apologized that they were understaffed and running a bit behind. When I got the cal that it was done (sooner than I expected) I remembered that I was overdue for inspection and sheepishly asked if they can squeeze it in. She reminded that it's a busy day and they just didn't have time, I'd have to bring it in another day. Oh well, doesn't hurt to ask, right? Before I got a chance to pick up the car, I got a call from Connie, letting me know that the inspection was done! The best part is while Connie kept saying it's been a crazy day I would never have picked that up from her pleasant demeanor. Under promise, over deliver with a smile. Old fashioned values are never out of fashion.

Fantastic people and service! Very accommodating and truly a great "hometown shop"…read more Went in for a NC inspection and took me right away and was in and out quickly. We will be coming back for service.

I love this place- I have 3 vehicles serviced there. There are honest and fairly priced. They…read morenever try to sell more than I need. As an example they will recommend not fixing something that does not compromise the safety or drivability, if I can live with it on my 15 year old Audi-not worth it. They are very knowledgeable and if necessary do the research to find my best option. They are a family business and friendly accommodating- working with them is a pleasure.

Honest place will tell you what's wrong with your car. They're not expensive. They're not the…read morecheapest, but they're definitely definitely reasonable.

I want to personally thank the team (staff) at a Thomas Tire's for finding the right socket for my…read moreson's after market wheels since we literally needed a set of new tires since they were severely worn for his truck. Thank you for going the extra mile and for your excellent "customer Goodwill"!

Took over 3 hours to do an oil change and plug a tire. Staff & technicians have no sense of urgency…read moreor care to get work done in a reasonable amount of time. This is not my first poor experience with Thomas Tire & Automotive

We drove from Maryland to visit our daughter in Southern Pines, however, our van died a couple…read moremiles short of arriving to our daughters place with electrical issues. I spoke with Dennis and he said to bring it in Monday morning and we'll have a look. I was expecting the worst, thinking it was a bad alternator and additional issues, thinking the repair was going to be several hundred dollars !! Dennis told me " Good news, it's just the alternator belt". Less than $75 and one hour later, we were back on our way home. Dennis' honesty, integrity, work & business ethics is of the highest caliber and beyond reproach !! Thank you Dennis ~ John McDonough

Got a tire patched here. Amazing costumer service. Dennis is so polite and was very helpful. I'm…read moredefinitely going back.

If you want it done right, this is THE place to service your BMW, Mercedes Benz, Mini or Audi…read more Fantastic and very knowledgeable Master Tech with 30+ years of experience.

I hate dealing with car repairs...this place was a god send! Was able to service same day, very…read moreresponsive and kept me informed of the process. Met with the staff and just in awe of their professionalism and knowledge. I just became a life long customer

Competitive pricing. Efficient. Reliable. Nice people…read more Thorough. They fix things and check everything

We've been to Harrell's twice and both times their staff and service were exceptional. I've heard…read morepeople mention a good mechanic is rare so I'm here to let you know the good ones are at Harrell's! Highly recommend and we'll be back next time we need anything for our cars.