I had Pedro come by today to replace one of my exterior faucets, put in a new sink, and fill a…read moresuperficial crack in the facade of my house that went two stories up the corner. First of all. He was very pleasant. We didn't feel the least bit self conscious having him in the house, even when our dogs were being crazy. Second, he did a fantastic job on the sink and it was not simple. He replaced a 6 inch deep two basin sink with regular faucets with a new single basin 9 inches deep. He put a touchless faucet on there, and redid the pipes underneath to accommodate the old garbage disposal. All of this cost less than 2X what I had been quoted for the outside faucet replacement alone by my plumbing maintenance company.

Can't even (sigh)... They were able to match the price and…read morebudget that we needed, but I swear I would have paid more for the job to be done right and less back-and-forth and hassle for them to come back and fix their mistakes... * crews are very friendly BUT lack major attention to detail * Didn't clean up after themselves a couple times (left pieces of wood and debris and a couple small personal items in my yard) * use the wrong color paint to paint the deck boards so they had to come back to fix & paint again * when painting they used a sprayer & didn't cover the ground / platform they were standing on so it had leftover paint that sprayed all over and AGAIN had to send a guy had to come back and clean and repaint our platform because of the mess * our deck had a new reinforcement piece added which needed to be painted -- They painted only 3 sides / left the front naked unpainted & edging bare

We have a ground level wooden patio with a metal veranda that was in sore need of having the…read morefloorboards replaced. Initially, we planned to do the work ourselves. We bought/stained pressure treated lumber and did the demo work of pulling up the old porch. We soon discovered to our dismay that the underlying frame and columns holding up the veranda were varying degrees of rotted-out and needed to be replaced entirely. We wanted the job done right, and so we decided to find a contractor to work with. After doing some research on Yelp, I reached out to a handful of deck building specialists. Originally, Deck N Cable Railing wasn't even on my radar. Yelp has the function that if you click a button, it'll automatically duplicate your request and send it to an additional handful of businesses. I didn't even realize that I had accidentally done this. I'm so glad I did because Deck N Cable Railing was one of the businesses that Yelp sent my way. First off, they were very fast at responding to my request for info. They reached out, asked for a bit of additional information, and then offered to come out to give a free estimate in person within 24 hours. Juan Pena, the owner, arrived on time for the appointment. He listened attentively to our needs and evaluated the job that needed to be done quickly, efficiently, and thoroughly. He was sensitive to our desire to not let the lumber we had already bought/stained go to waste and made a plan to utilize it. He was also able to give us a quote on the spot which was really helpful. On the day of the installation, Juan arrived with his crew members, Jovial and Alejandro, to help get this situated for the job before he left for the day to attend to other projects. Jovial and Alejandro spoke limited English, but they used their smartphones and Google Translate to communicate with me when a question came up and so communication worked out just fine. Jovial and Alejandro were friendly, professional,and very hard workers. They were fast and fastidious and kept the job site neat. Juan had said that it may take up to two days to finish the job, but his crew were almost complete by the end of the first day. There was a minor issue with the frame visibly sticking out just a bit at one corner of the terminating edge of the porch. It wasn't a structural issue, more of a minor cosmetic issue, but I discussed the issue with Juan, and he immediately came up with a suitable solution to address my concerns. He joined Jovial and Alejandro on the morning of the second day of the installation to personally inspect their work. The job was finished within an hour or two on the second day. All in all, Juan and his team did an excellent job with the porch. It looks fantastic and feels exceptionally sturdy. We're very happy with the quality of the work, and we are looking forward to enjoying it for many years to come. We'd recommend Deck N Cable Railing without reservation based on the quality and efficiency of their work alone, but that's not the only reason you should consider giving them a call. Juan was very easy to work with. He's professional, responsive, friendly, and conscientious. He takes a lot of pride in his work and it's important to him that his clients are 100% satisfied with the work done. Moreover, his pricing is very reasonable. His quote for the job was by far the most reasonably and competitively priced bid. Finally, and this is a bit embarrassing, I accidentally overpaid for the job. I paid Juan in cash, handing him an envelope with cash, without realizing that I had miscounted it. Imagine my surprise when I got a call from Juan that evening (apologizing for calling so late!), to let me know that I overpaid him, and he wanted to schedule a time when it was convenient for me for him to stop by in person to return the amount I overpaid. That's integrity, folks. If, like me, Deck N Cable Railing isn't on your radar, they should be. Solid 5 stars.

I had a small section of my deck that that I wanted to replace (13 -16 boards). I had 2 photos of…read morethe area. They replied back saying that the whole deck needs to be replaced. That's a bunch of crap. They don't know what the rest of my deck looks like. They never bothered to come out and look at it. This rest of my deck is in good condition because it's covered and out of the elements. The area of the deck I want repaired is uncovered and exposed to the elements. This company is a joke and all they want to do is upsell you. Beware of this company!

Chris is great to work with. He handled all our questions well and Did a top notch job with…read moreexcellent craftsmanship and skill. We are very pleased and recommend him highly

In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

From my first communication with Austin's Finest Fence & Deck, I had a very good feeling about…read moretheir service. I can now confidently say that my initial feelings were right. Cesar gave me the best bid of the three companies I had contacted. He came by and listened carefully to what I wanted to be done. His bid was complete and very thorough, including three options for the fence work to be done. They did a superb job and left our backyard in spotless condition. After the work was completed, he came by to verify and make sure we were happy with the service. We are very glad we worked with them and will certainly use them again for other fence and deck needs that might arise in the future.

Samual offered the best price among all the quotes I received and was also the quickest to respond…read moreto my project request. He completed the job very quickly, and the work was nicely done at a highly competitive price. I'm very happy with the results and would definitely hire him again in the future.

Samuel is a craftsman. He cares about what he creates and invests detailed attention to it. We…read morehired him to build us a new deck and were impressed by the quality of his work. He created a sharp, crisp new deck that will last.

Travis repaired my backyard fence. He did an amazing job my children are able to play safely…read moreoutdoors now. Our new fence will be able to with stand all upcoming weather conditions. Travis will be our go to fence guy from here on.

There are a whole slew of reasons I'm giving this company 1 Star. First off, the owner Todd would…read morenot come look over the job beforehand so we were on the same page. Second, he is dishonest about pricing. Third, as the owner, you are responsible for your employees. His worker damaged the paint on my siding using gorilla tape instead of blue painters tape. Not just 1 area, the whole bottom plank adjacent to my porch. We won't even get into the names he called my wife (cuss words) when she called to have the job finished. The job is still not finished. I'm in a service oriented business who recommends good fellow contractors and Todd is not one of them. I have documented the way he spoke to me & my wife & have documented the damage. The job is still not finished & we are to the point we don't even feel safe having Todd back over. Save yourself the trouble & use someone else. Oh & he's been paid in full. If you'd like to know more on Todd, do a background check.

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

I had a very good experience with Round Rock Fence and Deck. I just needed a small 10 foot wide…read moresection of fence with a gate replaced in my side yard. I had a specific look of fence and gate that I was interested in. RRFD reached out very quickly and provided me with a detailed professional quote via email. And they supplied their Certificate of Insurance without me even asking. They were good with the follow-up, answered all my questions, and scheduled quickly for the installation. There was a slight delay due to weather but they still got the whole project done on time and just as expected. I'm very pleased with the final product. As a side note, I got quotes from three fence companies. RRFD was not the cheapest, but I was comfortable working with them and paying a little more due to their professional service and responsiveness. I would recommend Round Rock Fence and Deck.

I had a small job (37 feet) to replace my fence, with some custom elements. After looking and…read morecalling for 2 weeks, Round Rock Fence & Deck was the only company who would take on my fence replacement job. The other companies complained that my job was too small for them. Round Rock Fence & Deck showed up a day early and had the job done within 3 hours. The requested pressure treated lumber with concrete footing the 4x4 posts will last a long time. I am very pleased with the speed and quality of the work, and I am happy to recommend Round Rock Fence & Deck for any work you may have to do. I will certainly make use their services when I need them again.