I have a very old, and not well made home and have waited a very long time to finally update my windows, doors, and siding.
I called four vendors to get quotes. Sears, Lowes, Austin Pro Windows and Siding, and Texas Windows and Siding. Sears and Lowes were not very responsive and when I was able to get them out for a quote, they didn't seem very interested in doing the job. When I finally did get their quotes, the cost was more than TWS. Austin Pro was very responsive and professional, however, their cost to was also much more.
I submitted a request to TWS via the Yelp app and got a response back in record time from Paul. He set up a convenient time for me to meet with Glen to get a quote. Glen showed up on time after hours and discussed all of my options regarding new windows, doors, and siding with paint.
Do you ever meet someone and just get that feeling that they are "good people" and then worry that your feeling is going to let you down? Well, that is how it was like meeting with Glen. He is very professional and genuinely wants to help people. I had a set budget for this project and instead of trying to sell me on going over my budget, he worked with me to discuss exactly what I wanted out of this project and let me know it would be tight but doable. He was also very clear on that if the house had rot under the existing siding, replacing the rotten studs would be outside the price quoted for the windows, doors, and siding with painting. Basically, he spelled out the cost very clearly. I am so glad to find out that my feeling was 100% right. Glen is good people.
Due to severe weather issues, it took some time to schedule the project. Basically, my yard was flooded. For like over a month. Thanks Mother Nature. However, Glen stayed in constant contact with me and let me know that as soon as the water went down and it stopped raining long enough to dry out, we would set a start date. And as soon as the weather allowed, we set a start date.
Now, the best part, Glen stuck to the price we agreed on. And when we found out that part of the house was missing insulation, he called me right away to discuss how to best address the issue and what the additional cost would be.
I have to agree with the other reviews, both crews were amazing. The window and doors guys (Chuck's group) replaced 11 windows in one day. And they must have been Girl Scouts, because they left my house much cleaner than they found it. Chuck is a perfectionist and even though replacing the doors on my house is like putting lipstick a pig, he and his crew made sure both doors and trim were perfectly installed.
The siding crew was just as top notch. Everyday, they cleaned up and Glen let me know what to except throughout the project. Did I mention that I was at work for most of the siding project? It was kind of awesome, everyday I saw amazing progress. It was like Christmas everyday.
Two thumbs up for Gleb and his crews. Or five stars . They deserve both. And if you are wondering, how all these people can give five stars, I will tell you. Glen does not consider the project complete unless you are completely happy. His goes above and beyond for his clients. And it shows with the results of the jobs. read more