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    Shane's Panes

    5.0 (29 reviews)
    Closed 9:00 am - 5:00 pm

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    3 days

    Response rate

    100%

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    This is a third floor view of new panes on the north shore waterfront Lake Travis
    Ron C.

    AFTER NEARLY 30 YEARS SINCE WE BUIILT OUR DREAM HOME with 21 sliding glass doors and 40 sliding glass large windows, several 4 foot by 7 foot sliding glass door panes and 3 windows had lost seal and infiltrated moisture between the panes, and Shane's Panes did a fine and meticulous job replacing them all in one day. HIGHLY RECOMMEDED! It was 95 degrees with no wind, and they were professional as well as highly skilled. I would use them again if needs be.

    The one on the right is a Shane's Panes!  Perfect.
    Michael J.

    We live on Lake Travis -- a view property - and and one of our big full-length patio doors was was spoiling the view: it was all murky streaky, on the inside: seal broken, moisture got in... Shane and Brooke came out, quickly, on time, diagnosed it, gave us a reasonable price, and, now, days later, we now have a perfect view of Lake Travis, again. Highly recommend these guys!

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    3 months ago

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    Brooke L.

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    4 months ago

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    Brooke L.

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    8 months ago

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    8 months ago

    Talk about great service! These folks know what they are doing - excellent results - with a smile as well. I highly recommend

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    1 year ago

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    11 months ago

    The price was less than I expected for replacing fogged window panes and the work was first class.

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    1 year ago

    I've used Shane's Pane twice already. Both times they provided professional, friendly service at reasonably price. Thank you!

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    1 year ago

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    3 years ago

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    Brooke L.

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    10 months ago

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    4 years ago

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    4 years ago

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    Brooke L.

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    3 years ago

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    Brooke L.

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    3 years ago

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    4 years ago

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    Brooke L.

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    4 years ago

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    Brooke L.

    Thank you, Sarah! We greatly appreciate your business.

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    3 years ago

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    Ask the Community - Shane's Panes

    Review Highlights - Shane's Panes

    We are a retired couple and when Brooke learned of that she told me about their Senior and or Veterans discount.

    Mentioned in 6 reviews

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    We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

    We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

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    Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

    I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

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    Texas Doors and Windows

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    My appointment was scheduled for last Friday (scheduled WITH Russell via phone). I waited at least…read morean hour after our appointment time before I called and got his voicemail. Left a message, tried giving the benefit of the doubt. Got a call back from him later in the day saying he was sorry, but with the bad weather his cattle and/or his neighbor's cattle got out and he was getting them back to where they needed to be. I get that things happen, but he could've at least taken a moment to call me or text me to give me a heads up he'd either be late or need to reschedule. He's called a couple of times since then, at which point we advised him we were not moving forward. He called again today and I politely texted him back that we would be going with another company. He took it very personally and got extremely defensive, and provided a different excuse that it was a holiday weekend and he had family in town and if I couldn't understand that then too bad, basically. He knew it was a holiday weekend when he booked the appointment. If it was a bad time, then don't book the appointment, offer an alternative day. I'm attaching the screenshots of the messages because I also asked him at that point to not contact me again, yet he did. His behavior completely validates my decision for going with another company. This level of unprofessionalism is ridiculous.

    Russell is very nice and easy to work with. I asked for recommendations and he suggested going from…read morea 6ft. Door to an 8ft. Door and changing the windows up. It really updated the front of the home and gave it stunning curb appeal. Our door is gorgeous and the quality is outstanding!!!!

    Shane's Panes - windowsinstallation - Updated August 2026

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