Came down for a boat survey, everything went great on the phone and in person until we got to the…read morepayment part. We had some misunderstanding about the bill and try to clarify it, but apparently the owner had another idea and his communication skills and customer service went to 0. This ruined the whole experience and day and luckily i don't live down there and didn't need to deal with him. His sons on the other hand were great. No, i probably would not do business with them if i had alternatives. Customer service is easy and explaining rather than barking goes a long way.

This marina is on a quiet creek close to Chesapeake Bay. Oriented for motor boats, they have dry…read moreand wet storage. It is a very clean marinara considering they work on boat motors. The do very good work but they are very expensive.

Chris at Chesapeake Dockside is amazing. He was able to help me out during some of my engine…read moreproblems in Annapolis when other vendors were more interested in winterizing. He even worked on a weekend as the situation was an emergency. He's extremely knowledgeable and persistent; worked until the issue was resolved. A rarity among mechanics and electronics technicians, Chris has a passion for the technical stuff and loves the challenge. He comped me a few hours work when he was troubleshooting as we went down a few false paths in the process of elimination. Chris of Dockside has been the only vendor of any kind to call and follow up post-service. He is also very professional, polite, and owns the right tools and equipment. I'm grateful I was able to hire him. Highly recommended.

I used Chesapeake Dockside Services in Annapolis, Maryland for many years for maintenance on my…read moreboat. I had a great relationship with Chris (the owner) and Rob over the years. For most of that time, service was solid -- they generally showed up on time, were helpful, and I paid every bill promptly. We had a good relationship for a long time. Over the last year or two, though, things slipped noticeably. They started showing up haphazardly, often not on the days they promised, and it would take a week to a few weeks to get any email confirmation or follow-up. Communication became very spotty. That came to a head when I was selling my boat and needed a tachometer issue fixed -- the engine was over-revving. I contacted Chris directly, explained it was time-sensitive because the boat was being surveyed for sale, and was told I'd be added to the list and taken care of quickly. Instead, I waited five weeks with no update, emailed twice with no response, and finally had to call the office myself to ask what the delay was. That's when Austin told me Chris and Rob were both out on vacation at the same time, leaving him as the only guy handling everything -- with zero communication to me beforehand that there'd be any delay. I was told a tech would come out that Monday. Austin confirmed he'd be there. He never showed. When I followed up Thursday, he said he'd just gotten busy and never made it out -- his response was basically, "good luck, I hope it turns out okay for you." The pre-sale survey happened before the tachometer was ever fixed. As a direct result, I had to lower the overall price of the boat and create a $2,000 seller's allowance during negotiations. I lost several thousand dollars because they didn't show up and fix the problem like they said they would. Despite a decade of loyalty and on-time payments, the lack of communication and missed commitments during a time-sensitive repair left me feeling like I was no priority whatsoever, and that our long-standing relationship didn't matter at all. I felt betrayed, and this growing pattern of unprofessionalism and lack of caring has reached a point where I would not recommend them, nor would I ever use their services again if I get another boat. You're paying a premium and getting low-budget service.

We contacted Persimmon Point Marine last spring about some maintenance for our smaller Tahoe 450 TS…read morepowerboat. It was our first spring season since we had purchased the boat, and we needed routine seasonal maintenance, impeller replacement, and to have a dented propeller swapped out. There are so many marinas near our home off the South River that it can be difficult to know who to trust with repairs. We were very glad that we found the folks at Persimmon Point. They were very professional and efficient, and very patient about explaining all we needed to know as new boat owners. It is a family-run business. They are very easy to work with, and they run an honest shop.

Our experience with Alex and his team at Persimmon Point Marine has been unbelievably positive…read more They are responsive, honest, and genuinely interested in their customers being educated on the repairs the boat needs, why if needs them, and doing good work. I learned more working with Alex over the phone about good boat maintenance than I could have hoped for. We had them pick up a used boat that we were thinking of buying and take it into the shop to get checked out. Alex gave us an honest assessment of the boat, a three very reasonable quotes for good, better, and top-tier options to fix it so that we could make the best decision for our self's. While we did not end up buying this boat, we have worked with a lot of mechanics over the years, and will keep making the drive to Persimmon Point because our experience was that good. Highly recommended 10/10

Absolutely horrible. They sold me a used dinghy with the wrong title. After 9 months of hell, I was…read moreable to find the original owner and get the title in my name. I also purchased a new Tohatsu outboard that had a terrible vibration. It took months and countless trips to the shop in order to get them to replace the motor.

Like many, I had challenges attempting to purchase a Highfield inflatable with all of the supply…read morechain issues. I am a Lake Erie boater and my local dealer last winter was sold out for the foreseeable future. As a last chance effort I started calling dealers within 10 hours of Ohio. I had a number of choices but I had a good feeling with the staff at Annapolis Inflatable and ordered a SP330. I cannot say enough about the exceptional experience I had with this purchase. The price was fair, the boat came in when they suggested it would, and the service during pickup was outstanding. Thank you Dan, Barb and Jessie!

Met Jeff the owner out on the water around July while boating. After chatting I found out about…read morehis marina. Fast forward to early part of Oct and I took my boat in to get a quote on a spider crack on the gel coat above the water line that popped up Al end of the season '24. After we discussed his pricing etc for that fix and I found his pricing very reasonable I went through a laundry list of stuff, fix a gel coat chip, 2 more on the interior, wash/buff/wax the boat, replace the scupper valve, repair the trailer turn signal lighting, and replace the winch strap. I figured it'd take weeks, maybe a month, wasn't in a rush to get it done as it's the end of the season. Well, as Jeff quoted me 10days, on the 8th day I got the call everything done! Went and picked the boat up today...absolute perfection. Although cloudy out, cannot tell any repairs made, looks factory. Everything fixed/repaired with no issues! Highly recommend!

We have used these guys with 2 different boats (both sail and power) over 8 or so years…read more They are extremely capable, friendly, and professional. They do good work and things don't drag on and on. We would highly recommend them.