Our group, US Marine Corps Historical Company was setting up for Revolutionary London Town on…read moreFriday and the main tent that was being used was in horrible shape. Quick google search for "awning repair" and I found Marty's Bag Works! The tent was 20'x30' and heavy canvas, hard to repair! I explained the situation and the dire need we had to fix this really old ragged tent for the weekend and Bryan performed miracles and got the tent fixed for us that evening. Not only was the tent fixed, the downpour we had on Saturday was no match for the great work the team did there! We had no leaks the entire time and all of us were safe and dry. The service was beyond anything we expected! The dedication shown to help us was appreciated by all who participated this past weekend. Semper fidelis

No job is too small and every detail is special to the owners. They take pride in high quality even…read moreif it is something small. They're very knowledgeable in putting your idea into a design. Owners helped me with a special baby shower gift; a stuffed animal with the baby's name embroidered and a cute embroidered onesie. They also helped on another occasion for last minute gifts; towels embroidered for a special event that happened the next day. Forget Etsy, Marty's can get it done and they are trustworthy, fast and reasonable. Their design availability is endless.

Met Jeff the owner out on the water around July while boating. After chatting I found out about…read morehis marina. Fast forward to early part of Oct and I took my boat in to get a quote on a spider crack on the gel coat above the water line that popped up Al end of the season '24. After we discussed his pricing etc for that fix and I found his pricing very reasonable I went through a laundry list of stuff, fix a gel coat chip, 2 more on the interior, wash/buff/wax the boat, replace the scupper valve, repair the trailer turn signal lighting, and replace the winch strap. I figured it'd take weeks, maybe a month, wasn't in a rush to get it done as it's the end of the season. Well, as Jeff quoted me 10days, on the 8th day I got the call everything done! Went and picked the boat up today...absolute perfection. Although cloudy out, cannot tell any repairs made, looks factory. Everything fixed/repaired with no issues! Highly recommend!

We have used these guys with 2 different boats (both sail and power) over 8 or so years…read more They are extremely capable, friendly, and professional. They do good work and things don't drag on and on. We would highly recommend them.

Mad Soaps seems to be the most reputable detailer around. The CEO Chris is an all-around decent and…read morehonest guy. Unlike most fly-by, night mom & pop detailing organizations, Chris runs a very professional company with a crew that emulates his professional vision. There is a reason they are so highly recommended. They do beautiful work in the marine industry.

Christian and crew did an amazing job on detailing and waxing our center console. From the pricing…read moreoptions and cost break down to drop off and great communication with MAD SOAPS office, the whole experience was top notch and professional. They even provided me with video updated of the process. Far and away the best thing was the end result. Not one thing was over looked and they went the extra mile. Our boat now looks BRAND NEW. It's insane. Almost too clean to use...almost.

The guys came all the way to California MD to help with my boat's four AC units. Professional,…read moreskilled, easy-going and willing to teach me along the way. Good work is hard to come by but These are guys you can trust!

Second service call to add safety item and adjust first repair. Came on time and has great…read morecommunication. Thanks

Chris at Chesapeake Dockside is amazing. He was able to help me out during some of my engine…read moreproblems in Annapolis when other vendors were more interested in winterizing. He even worked on a weekend as the situation was an emergency. He's extremely knowledgeable and persistent; worked until the issue was resolved. A rarity among mechanics and electronics technicians, Chris has a passion for the technical stuff and loves the challenge. He comped me a few hours work when he was troubleshooting as we went down a few false paths in the process of elimination. Chris of Dockside has been the only vendor of any kind to call and follow up post-service. He is also very professional, polite, and owns the right tools and equipment. I'm grateful I was able to hire him. Highly recommended.

I used Chesapeake Dockside Services in Annapolis, Maryland for many years for maintenance on my…read moreboat. I had a great relationship with Chris (the owner) and Rob over the years. For most of that time, service was solid -- they generally showed up on time, were helpful, and I paid every bill promptly. We had a good relationship for a long time. Over the last year or two, though, things slipped noticeably. They started showing up haphazardly, often not on the days they promised, and it would take a week to a few weeks to get any email confirmation or follow-up. Communication became very spotty. That came to a head when I was selling my boat and needed a tachometer issue fixed -- the engine was over-revving. I contacted Chris directly, explained it was time-sensitive because the boat was being surveyed for sale, and was told I'd be added to the list and taken care of quickly. Instead, I waited five weeks with no update, emailed twice with no response, and finally had to call the office myself to ask what the delay was. That's when Austin told me Chris and Rob were both out on vacation at the same time, leaving him as the only guy handling everything -- with zero communication to me beforehand that there'd be any delay. I was told a tech would come out that Monday. Austin confirmed he'd be there. He never showed. When I followed up Thursday, he said he'd just gotten busy and never made it out -- his response was basically, "good luck, I hope it turns out okay for you." The pre-sale survey happened before the tachometer was ever fixed. As a direct result, I had to lower the overall price of the boat and create a $2,000 seller's allowance during negotiations. I lost several thousand dollars because they didn't show up and fix the problem like they said they would. Despite a decade of loyalty and on-time payments, the lack of communication and missed commitments during a time-sensitive repair left me feeling like I was no priority whatsoever, and that our long-standing relationship didn't matter at all. I felt betrayed, and this growing pattern of unprofessionalism and lack of caring has reached a point where I would not recommend them, nor would I ever use their services again if I get another boat. You're paying a premium and getting low-budget service.

Rented a boat a couple years ago. Finally getting around to writing a review. Great boat excellent…read moreservice. Convenient location.

Great service and pontoon boat! A bit hard to find where their building was once we parked but…read morethey were helpful giving us directions to their building.