I used Chesapeake Dockside Services in Annapolis, Maryland for many years for maintenance on my…read moreboat. I had a great relationship with Chris (the owner) and Rob over the years. For most of that time, service was solid -- they generally showed up on time, were helpful, and I paid every bill promptly. We had a good relationship for a long time. Over the last year or two, though, things slipped noticeably. They started showing up haphazardly, often not on the days they promised, and it would take a week to a few weeks to get any email confirmation or follow-up. Communication became very spotty. That came to a head when I was selling my boat and needed a tachometer issue fixed -- the engine was over-revving. I contacted Chris directly, explained it was time-sensitive because the boat was being surveyed for sale, and was told I'd be added to the list and taken care of quickly. Instead, I waited five weeks with no update, emailed twice with no response, and finally had to call the office myself to ask what the delay was. That's when Austin told me Chris and Rob were both out on vacation at the same time, leaving him as the only guy handling everything -- with zero communication to me beforehand that there'd be any delay. I was told a tech would come out that Monday. Austin confirmed he'd be there. He never showed. When I followed up Thursday, he said he'd just gotten busy and never made it out -- his response was basically, "good luck, I hope it turns out okay for you." The pre-sale survey happened before the tachometer was ever fixed. As a direct result, I had to lower the overall price of the boat and create a $2,000 seller's allowance during negotiations. I lost several thousand dollars because they didn't show up and fix the problem like they said they would. Despite a decade of loyalty and on-time payments, the lack of communication and missed commitments during a time-sensitive repair left me feeling like I was no priority whatsoever, and that our long-standing relationship didn't matter at all. I felt betrayed, and this growing pattern of unprofessionalism and lack of caring has reached a point where I would not recommend them, nor would I ever use their services again if I get another boat. You're paying a premium and getting low-budget service.

Very accommodating. Helpful, sincere. Haven't seen a bill yet, tho. I like em! Rob was a great guy…read morewho was generous w his time & expertise. All good so far!

The guys came all the way to California MD to help with my boat's four AC units. Professional,…read moreskilled, easy-going and willing to teach me along the way. Good work is hard to come by but These are guys you can trust!

Second service call to add safety item and adjust first repair. Came on time and has great…read morecommunication. Thanks

Definitely recommend them for anything marine related. I had them shrink wrap and winterize my boat…read morewhile on the lift and they did a great job in Ocean City. I definitely plan to keep using them.

I cannot say enough about Miles River Marine! Their customer service is second to none. Matt…read moreKealy is super responsive, flexible in working my needs into the shop's schedule, and is helpful in offering guidance with any issue. His staff always delivers the highest quality of service and I am never disappointed with the result. I have attached a few photos to show the quality of their work with my recent boat winterization. I highly recommend using Miles River Marine for your boat servicing needs!

I worked with Andrew Zetzer to sell my boat. He was very knowledgeable about the market and worked…read morehard to identify potential buyers. Andrew got me a great sale price and made the process very easy and smooth. If you are looking to buy or sell a boat, I would highly recommend Andrew Zetzer.

Bob at Intrinsic was fantastic. Great industry experience, quick service, and good customer…read moreservice when getting Yamaha service done. I'd recommend them!

Our experience with Alex and his team at Persimmon Point Marine has been unbelievably positive…read more They are responsive, honest, and genuinely interested in their customers being educated on the repairs the boat needs, why if needs them, and doing good work. I learned more working with Alex over the phone about good boat maintenance than I could have hoped for. We had them pick up a used boat that we were thinking of buying and take it into the shop to get checked out. Alex gave us an honest assessment of the boat, a three very reasonable quotes for good, better, and top-tier options to fix it so that we could make the best decision for our self's. While we did not end up buying this boat, we have worked with a lot of mechanics over the years, and will keep making the drive to Persimmon Point because our experience was that good. Highly recommended 10/10

We contacted Persimmon Point Marine last spring about some maintenance for our smaller Tahoe 450 TS…read morepowerboat. It was our first spring season since we had purchased the boat, and we needed routine seasonal maintenance, impeller replacement, and to have a dented propeller swapped out. There are so many marinas near our home off the South River that it can be difficult to know who to trust with repairs. We were very glad that we found the folks at Persimmon Point. They were very professional and efficient, and very patient about explaining all we needed to know as new boat owners. It is a family-run business. They are very easy to work with, and they run an honest shop.

Fawcett was my go to marine store. No More. Be very careful what you buy. It is not clear what…read moreis returnable. I made a purchase assuming it would be returnable if not correct. Not the case. Thanks a lot Fawcett. I will not return either. Shop Fawcett - but buy online.

Absolutely horrible. They sold me a used dinghy with the wrong title. After 9 months of hell, I was…read moreable to find the original owner and get the title in my name. I also purchased a new Tohatsu outboard that had a terrible vibration. It took months and countless trips to the shop in order to get them to replace the motor.

I just bought a boat at Tri-State Marine in Annapolis. I had an incredible experience with Ron…read moreYoung, the salesman. I had many questions and Mr. Young answered them all with just exactly what I needed in a boat. These people do great work, sell, and deliver great boats. The way they prepare a boat for delivery is well beyond what I expected. I feel so good about the boat I bought, and having them maintain it in the future.

Bought a brand new Grady white from them last year and upon closer inspection the boat actually had…read moredamage on it. I didn't notice it on delivery but the pictures I took on delivery day show that it was already there. Someone knew this at tristate and they totally bamboozled me. That is shady business practice!