1. Alliance Marine Group

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Stevensville, MD

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Alliance Marine Group

5.0 (1 review)
Closed • Closed

Services - Alliance Marine Group

Boat repair

Boat dealers

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MarineMax at Bay Bridge Marina

MarineMax at Bay Bridge Marina

(4 reviews)

The sales department was a pleasure to work with, especially Mitch Scharf, who was great throughout…read morethe purchasing process. Unfortunately, our experience with the service department has been considerably different. During the sale, we were repeatedly assured that MarineMax had one of the best teams of technicians and one of the largest service departments in the country, and that they would be able to quickly address the outstanding items on our delivery checklist. We ultimately chose to purchase our boat through MarineMax in large part because of that service commitment. We purchased the boat on July 17, 2026, and, unfortunately, we have yet to receive any meaningful updates or progress from the service department regarding the outstanding delivery checklist. We have called, emailed, and followed up multiple times, but have received very little communication or tangible progress. Given the number of dealers and the significant inventory currently available in the boating market, we had other options. We specifically chose MarineMax because we were told that the service department and level of support would set them apart. Unfortunately, that promise has not been reflected in our experience so far. Ultimately, we were forced to take the boat to another dealer and pay out of pocket to have the majority of the outstanding checklist items addressed simply so we could enjoy the boat this season. We sincerely hope MarineMax will follow through on the commitments made during the sale and work with us to resolve the remaining items during the off-season. We had a very positive experience with Mitch and the sales team, but the service experience to this point has been disappointing and has not lived up to the expectations that were set when we purchased the boat

They first tried to sell me a boat that was a charter but did not disclose it. I had to pay for a…read moresurvey and found evidence during the survey that the boat had been used as a charter. After this they sold me a different boat. Unfortunately they represented an estimated delivery of April 30. Nearly a month later and the boat hasn't been delivered and I have no idea when I will get it. They keep promising but nearly a month after the closing - no boat - just excuses. Dont work with these guys. You will regret it...

Alliance Marine Group - boatrepair - Updated October 2026

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