Chris at Chesapeake Dockside is amazing. He was able to help me out during some of my engine…read moreproblems in Annapolis when other vendors were more interested in winterizing. He even worked on a weekend as the situation was an emergency. He's extremely knowledgeable and persistent; worked until the issue was resolved. A rarity among mechanics and electronics technicians, Chris has a passion for the technical stuff and loves the challenge. He comped me a few hours work when he was troubleshooting as we went down a few false paths in the process of elimination. Chris of Dockside has been the only vendor of any kind to call and follow up post-service. He is also very professional, polite, and owns the right tools and equipment. I'm grateful I was able to hire him. Highly recommended.

I used Chesapeake Dockside Services in Annapolis, Maryland for many years for maintenance on my…read moreboat. I had a great relationship with Chris (the owner) and Rob over the years. For most of that time, service was solid -- they generally showed up on time, were helpful, and I paid every bill promptly. We had a good relationship for a long time. Over the last year or two, though, things slipped noticeably. They started showing up haphazardly, often not on the days they promised, and it would take a week to a few weeks to get any email confirmation or follow-up. Communication became very spotty. That came to a head when I was selling my boat and needed a tachometer issue fixed -- the engine was over-revving. I contacted Chris directly, explained it was time-sensitive because the boat was being surveyed for sale, and was told I'd be added to the list and taken care of quickly. Instead, I waited five weeks with no update, emailed twice with no response, and finally had to call the office myself to ask what the delay was. That's when Austin told me Chris and Rob were both out on vacation at the same time, leaving him as the only guy handling everything -- with zero communication to me beforehand that there'd be any delay. I was told a tech would come out that Monday. Austin confirmed he'd be there. He never showed. When I followed up Thursday, he said he'd just gotten busy and never made it out -- his response was basically, "good luck, I hope it turns out okay for you." The pre-sale survey happened before the tachometer was ever fixed. As a direct result, I had to lower the overall price of the boat and create a $2,000 seller's allowance during negotiations. I lost several thousand dollars because they didn't show up and fix the problem like they said they would. Despite a decade of loyalty and on-time payments, the lack of communication and missed commitments during a time-sensitive repair left me feeling like I was no priority whatsoever, and that our long-standing relationship didn't matter at all. I felt betrayed, and this growing pattern of unprofessionalism and lack of caring has reached a point where I would not recommend them, nor would I ever use their services again if I get another boat. You're paying a premium and getting low-budget service.

Our group, US Marine Corps Historical Company was setting up for Revolutionary London Town on…read moreFriday and the main tent that was being used was in horrible shape. Quick google search for "awning repair" and I found Marty's Bag Works! The tent was 20'x30' and heavy canvas, hard to repair! I explained the situation and the dire need we had to fix this really old ragged tent for the weekend and Bryan performed miracles and got the tent fixed for us that evening. Not only was the tent fixed, the downpour we had on Saturday was no match for the great work the team did there! We had no leaks the entire time and all of us were safe and dry. The service was beyond anything we expected! The dedication shown to help us was appreciated by all who participated this past weekend. Semper fidelis

No job is too small and every detail is special to the owners. They take pride in high quality even…read moreif it is something small. They're very knowledgeable in putting your idea into a design. Owners helped me with a special baby shower gift; a stuffed animal with the baby's name embroidered and a cute embroidered onesie. They also helped on another occasion for last minute gifts; towels embroidered for a special event that happened the next day. Forget Etsy, Marty's can get it done and they are trustworthy, fast and reasonable. Their design availability is endless.

Scott, the harbor master went out of his way for us. They didn't have what we needed in their…read moremarine supply store, so he personally drove us to West Marine. Another time, during a haul out, the lift crew helped us into the sling safely. They are phenomenal. We did have a communication problem with services. She dropped the ball in reserving a wax and buff job before we were launched. Again, Scott stepped up and provided us two nights on a slip because of her error. However, I'd rather have our hulls waxed. The grounds are like a park. Just beautiful. We will return.

Scott is freaking amazing! Thank you so much for the wonderful hospitality. We will not go to…read moreanother marina now in Annapolis because of Scott!!!

They went drastically over on labor hours, didn't stick to the requested service items, and didnt…read morecomplete any of the services requested and still charged me more than double for work that wasn't even finished. They also charge you for each day your boat is there for "storage". They were delayed on the timeline as well. Communication was poor as well.

Ask them to replace fasteners on 3 panels of isenglass on my boat - required replacement if canvas…read morestrip across bottom and installation of new fasteners Boaters beware doing business with Diversified Marine Services... Sketchy billing, final invoice double the estimate, poor workmanship and multiple delays - Charged mileage to come back and fix their mistakes!!! Order in April not completed until end of July!!! Many snaps pulled out on first use! Have to go back and reset studs myself ...Won't use these guys for canvas work ever again!

I had Tim cut out an area for a recessed bilge for my Carolina skiff. I was going to tackle myself…read morebut glad I didn't. Tim did great work exceeding my expectations, communicated well, gave honest pricing upfront, and finished the project ahead of schedule. I plan on using Tim for any future fiberglass needs.

Tim did a great job installing blinds in our 50 foot Chris Craft. Very responsive, neat , and…read moretimely.

The owners and staff were very attentive to our RV, and we witnessed the same for others' water…read morevessals and RVs. They provided additional service such as Winterization and minor repairs. Pick up and drop off we convenient and ingress and egress easy. Thank you, Mr. A and Ms. K.

Had prop reconditioned, turned out excellent. Constantly having people remark how great it looks…read more Honest and fair pricing. Would recommend and planning on using for any other boat services in the future!

We contacted Persimmon Point Marine last spring about some maintenance for our smaller Tahoe 450 TS…read morepowerboat. It was our first spring season since we had purchased the boat, and we needed routine seasonal maintenance, impeller replacement, and to have a dented propeller swapped out. There are so many marinas near our home off the South River that it can be difficult to know who to trust with repairs. We were very glad that we found the folks at Persimmon Point. They were very professional and efficient, and very patient about explaining all we needed to know as new boat owners. It is a family-run business. They are very easy to work with, and they run an honest shop.

Our experience with Alex and his team at Persimmon Point Marine has been unbelievably positive…read more They are responsive, honest, and genuinely interested in their customers being educated on the repairs the boat needs, why if needs them, and doing good work. I learned more working with Alex over the phone about good boat maintenance than I could have hoped for. We had them pick up a used boat that we were thinking of buying and take it into the shop to get checked out. Alex gave us an honest assessment of the boat, a three very reasonable quotes for good, better, and top-tier options to fix it so that we could make the best decision for our self's. While we did not end up buying this boat, we have worked with a lot of mechanics over the years, and will keep making the drive to Persimmon Point because our experience was that good. Highly recommended 10/10

This is a tale of two reviews…read more The first review is of communication and of ease of getting something done. Let's call that the first part. We reached out to Annapolis Custom Yacht Canvas because we had a section of our camper top on the boat that had a broken zipper. 1. They got a new zipper and had the section repaired in three days. 2. They walked down and put it on our boat for us! 3. The price was reasonable, less in fact than I expected! The second review is of customer service above and beyond. Somehow, after ACYC put the repaired section of our camper top back on our boat, it moved from where they put it to inside the boat. When we got to the boat, I panicked and thought it had gotten lost. I reached to ACYC, they went to the boat, and found the piece. Somehow it moved to the locked interior. I have no idea how, but they took the time to make sure we had the repaired piece. Donna kept in constant email communication on both Saturday and Sunday as we looked for it. Dan went on our boat, found the piece and then retied the boat as I had left the rear cleats loose. I applaud both the quality of their work and the exceptional quality of their customer service. I would give them six stars if I were allowed to!

Visited ACYC to line up a field measure for my center console canvas needs. After three weeks went…read moreby with no action I called to ACYC to see when they would be out. They had no record of my work order and took down all the info again. Another three weeks went by and nothing so I went to Cover Loft. ACYC personel were very friendly thus two stars but Cover Loft got the job done in a timely manner.