Two of us went there. I had two pair of pants to be hemed and they were fine. My wife had two pair…read moreof pants and was told by the greeter/cashier, "Why did you wait until the last minute to bring them in," She had just bought the the day before, did not need them for three days and there business ' name is "Alterations While You Wait." No need for that admonition from the cashier. A simple, "It is Prom time, we are backed up terribly and are unable to meet your deadline," would have been acceptable. I may return, but my wife took her pants back to the store and will wait 7-10 days and save $70.00 on alteration fees, and receive outstanding customer service.

Interesting . My pants( Taper and hem, removal of zippers) were dropped off on july 7 . It is now…read moreSept 9. They never call you and no one seems to know what's going on in that shop . I went in a week after I dropped them off and he said" Oh I haven't reached them yet. " Oh I said very patiently , You said they would be done in a week ."No word for another week , went in as usual and met with a cat and mouse game . I'm patient and I wasn't demanding like it seemed everyone else needed a prom dress etc . Totally unprofessional .Like Everyone of us is a paying customer and we all have a number 1,2,3 . Address us accordingly in order .But last week I went in and asked for my jeans ,they couldn't find them , Said they were under a pile of forgotten clothes ( Maybe that's why it's sept) . And said maybe I just should spank him in front of customers .!!!For 1)unprofessional , 2) never again and word of mouth is a mFR , and 3 ) flirting with a customer in front of other clients , and 4 ) Don't work with a project which is clearly out of your scope of practice . Do wedding dresses only . I rate negative 500.

My consultant was absolutely amazing and I picked a beautiful dress that I absolutely fell in love…read morewith (first photo). 6 months later I go to get my dress and I told them the color wasn't right. I swore I picked an ivory underline but they kept telling me I didn't. I asked to see the notes and the guy up front was extremely rude. He insisted that they don't keep notes since I paid for my dress in full the day I picked it. I am so disappointed with the dress I picked up (second photo). I have been absolutely crushed over it. I feel like I got the cheap version of what I wanted.

Had the best experience ! My daughter knows what she wants and was very nervous about finding her…read morewedding dress , but Tia was amazing !!! Highly recommend !!!!

We had a great experience with the Geno's and would definitely recommend them! You can depend on…read morethem to perform quality service in a timely manner. We rented seven tuxedos for our daughter's wedding (07/08/2023), and everyone was fitted right, and the quality of the tuxedos was great! Return of the tuxedos were quick and professional. We are really happy that we used Geno's services for our wedding!

I would highly recommend Geno's! I am using them for my wedding. Prices were better than other…read moretuxedo rental place. The owner Jayson is extremely helpful and does everything to accommodate you! I also needed a tuxedo for a black tie event that I called Jayson and he was able to sell me a slightly used black tuxedo for about the same price as a rental. The groom will receive a free suit & free tuxedo rental when all of his groomsmen rent one for a wedding.

Dropped off a custom made shirt to be professionally laundered when I picked it up there were holes…read moreall down the sleeves, went back in and the associate gave me a claim ticket Jan 27th and said a manager would call me today Feb 8 still no call so I stop in only to be talked down to by the manager about how it's the shirts fault and I shouldn't buy expensive shirts next time I should buy $10 shirts not only was this disrespectful but to sit there and argue with me about how it's not her fault not even an apology just deny deny deny regardless of what you think caused the damage It wasn't dropped off in that condition! I would tell everyone to avoid this location if you don't want to chance ruining your shirts and then having the manager tell you it's your fault for not buying cheaper stuff! So unless you have "$10 shirts" you probably shouldn't risk it

estoy muy molesta con esta lavandería llevé mi vestido a planchar nuevo y me lo quemaron con un…read morecigarrillo y no puedes hacer nada por esto increíble , que mal servicio al cliente

West Chester location not and I repeat not friendly or professional. Older tall dirty blond lady…read more(manager??) is cranky and snobby. She honestly looks like she hates her job. Dark black haired pretty younger gal 30-40 age group never smiles- literally expressionless and looks like she hates you and her life. They both make you think you're the problem and I sweat this happens every time I go there!!?? I can't understand them or their reasoning behind why they act like this!!! Don't waste your time. The place smells and items whether clothing jewelry or home items are out of style.

I love this place. Unfortunately some of the condescending older women that work there ruin the…read moreexperience. I had an absolute AWFUL experience at the one in Anderson... and every time i go into a Snooty fox it's sort of the same. I bought so much stuff and the woman at the counter sat up there and shame me and talked badly about me to the other women. I actually would consider it traumatizing as she was being very open about shaming me that day! Today was no exception. Taller slender woman w short hair and glasses. Absolute NIGHTMARE! She's rude condescending and just stares at you. No warm pleasantries. I love snooty fox. The woman with longer hair was very sweet.

She has reasonable prices and is somewhat a quick turnaround. Not too many tailors around so she is…read moremy go to.

From the owner: We have the best services and customer service among them…read moreAlteration(General sewing) Cleaners(dry cleaning, cleaning and ironing) Customization of(towels, napkins, handkerchiefs, polo shirt and caps) Custom Embroidery Re-Upholstered Party dresses and sweet fifteen Suits for Men Sublimation of cups, glasses and other Crafts in general and everything you can imagine.

So I hate leaving bad reviews for businesses, but I didn't have a good experience there today…read more I dropped off my suit on Monday and picked them up today. As I'm starting to pack my suit for a wedding out of town I noticed that my pants and jacket have white powder on them. They brushed off on my jacket, but not on my pants. It was hard and crusty. I drive back up to the business and showed them what I found, asking if I could get them cleaned today since I'm flying out of town early in the morning. The woman behind the counter was very rude and said she couldn't do it. I then asked for a refund for my suit since the service I paid for wasn't completed and she also refused to do this. The only option was to leave my suit and get it back tomorrow afternoon; I fly out of town at 6:30am. As I live in the neighborhood and love Wyoming, I will not be returning to this location or recommend it to my fellow neighbors. For now on I will drive out of my way to get my items cleaned.

On 8/26/2025 I experienced RACHEL and her very nasty attitude at 6:00 p.m. No hello, how can I help…read moreyou - just RUDE. Literally the first words out of her mouth were, "What's that?" pointing at the tablecloths in my hand. I let her know and she asked when would I need them back - which would be next week. "We can't do em." I asked why and she said the gut that does them us out of the country. No biggie. However, I also had 7 blouses that I needed dry cleaned. She asks for my phone number and I gave it to her. She asks if I'm paying now and I replied that by paying now is there a discount and she said "yeah, 10%". She notices that I'm paying with a card and she begins to tell me they have fees which cancels out the discount. Given how she's handling my blouses I just decide to go elsewhere given I would have to anyway for my tablecloths. This is literally the 3rd time of visiting this location and all 3 times the experience gave RACISM. There are definitely other dry cleaning businesses with proper customer service. I'll definitely try to reach the owner "Grandma" as I was told today. Who says "Grandma" when you're being serviced in a supposed professional establishment? The front line service needs training on how diversity. African Americans are EVERYWHERE so get used to it!