It has been a little bit since I visited Chaz Bridal & Consignment, but I realized I never left a…read morereview and my experience was too good not to share. I spent a day wedding dress shopping in the Reading Bridal District and tried on countless dresses, but couldn't find what I was looking for. My sister made a last minute appointment at Chaz Bridal & Consignment and the owner helped me find the perfect dress! It was several sizes too big, so she took it in. It also had too much boning for my liking, so she removed a good amount of it. My sister also found her bridesmaids dress here! The prices were all fantastic compared to what we found in other shops. Would highly recommend a visit to Chaz for formal wear, wedding dresses, accessories, and alterations.

We went in for my daughter's wedding dress. She has wanted to go here since she was a little girl…read moreso it was a dream come true. Viki was incredible she went above and beyond at every turn. Showing us looks from every style so we could get a perfect feel. She then offered her guidance and expertise on how to properly alter the dress even though her own schedule was to full to take on the task. She was gracious with our bridal party and friendly and warm the whole time. We really enjoyed our experience and would highly recommend Chaz Bridal. My daughter found her dream ball gown wedding for her fairy tale princess themed wedding.

I said yes to my dress at Blush Bridal and had such a great experience! The entire process was so…read moreeasy and stress-free. My stylist, Kaylee, really understood what I was looking for and made the appointment so fun and comfortable. I would absolutely recommend Blush Bridal to any bride looking for a supportive and enjoyable dress shopping experience.

Jamie made getting my dress so easy! She was open about the process of choosing a size, shipping,…read moreand picking out a veil. I loved my dress and am so glad I bought it from Blush!

Service here is super pleasant and the store is clean. But it's very small and they basically had…read morenothing that I was looking for. Also, if you're a smaller size, they are not likely to have much for you in general. If you want clean and basic, this is a great option! Unfortunately, I am the opposite and wanted something more unique. I like lace, beading, pearls, and glitter. She brought out of few cute options but they just didn't work for me. The value is there if you can find something you like though. Oh, I will say, I didn't like having to wait outside of the building until they were ready for me. It seemed unnecessary considering I was alone and I saw nobody else inside. (I was cold out there lol)

The business model sounds great, but what you see on Instagram does not match reality…read more The dresses were often looking dirty and worn. As other people have noted, you can't touch or look at any of the dresses so the experience depends on the stylist picking things out. I think this model is weird because the stylist clearly did not understand what I was communicating even though I had pictures and described what I wanted. The worker called me well in advance to ask me about my venue, style of dresses I like, etc. then, on the day I went for the dress, the stylist asked me the same questions again. What was the point of that ten minute call. I also told the lady and the person on the phone I want a certain style of dress. They kept on bringing out random dresses in styles I told them I did not like. After an hour of politely trying on dresses I didn't like, she said she didn't have any dresses in the style I like. If this is the case then I don't know why they didn't just say that and we both could have saved our time. There was not a lot of selection and it also took forever because she was looking for dresses as we met instead of preparing beforehand so there were long pauses. Maybe come here if you want to try on a variety of styles and are okay with long pauses between trying things on. After having to do alterations and dry cleaning the obviously worn dresses, I'm not sure you are saving money by buying a sample dress either. The dresses were not cheap.

I visited 5 other bridal shops including Lace, and hands down.. Lace was the best!! Amanda was so…read morekinda and helpful, she never made my niece feel rushed or pressured her for a sale. I'm so happy she found the dress of her dreams here! Amanda was amazing!!

Came from Lexington to find my sister's dress. Although we came a few minutes late due to weather,…read moreour consultant, Hayley, immediately jumped in and was so excited to help. The other consultants on the floor were friendly and helpful. I liked that they had food and drink options (we didn't partake) and they had a lot of options for full-figured women which is sometimes rare in bridal. Thanks to Hayley, my sister found the dress of her dreams and the veil to match! Since we're from out of town, Hayley triple checked all the details and made sure we knew the next steps. Most important--they stuck to her budget! Can't wait for my sister's wedding, all thanks to Lace!!

We were helped by chloe, and she was awesome. She truly cared about everything that our group and…read morethe mother of the groom said. She pulled a dress for my mom based on other things we had talked about. We ended up walking out of there with a dress and an amazing dress. We were also helped by Susan, just words of encouragement, but she was awesome as well. We went to the queen's lace first, and it was horrible. Absolutely insanely bad, and all the dresses had to be taken off the rack and they were all out of season and wore down. I truly can't believe how much better this bridal studio was. We were even allowed to touch the dresses and look at them, whereas at the Queen's lace we weren't even allowed to look or touch them. And, our stylist there didn't care what we wanted. Whereas Chloe took such good care of us. She let us grab them and she pulled good ones too, she catered and took care of us so well. We will be back!!!

UPDATE 6/16/25 changing my review from 1 to 3 stars. Carrie…read moreherself called me and we discussed some of the issues below. I appreciate a business that follows up with their reviews personally. I am not here to ruin her business by any means. I think there was some miscommunication. Thank you for following up Carrie. I rarely write negative reviews, especially for small businesses, but my experience yesterday was deeply disappointing and not at all what I expected from a shop I once held in such high regard. About eight years ago, I visited this boutique with my mother to find her wedding dress. That day was magical -- we ended up purchasing her wedding gown, my prom dress, and my bridesmaid dress all in one visit. I've held onto that memory ever since and always knew I wanted to return here when it was my turn to be a bride. Fast forward to yesterday -- I was finally shopping for my own wedding dress. I came to the appointment prepared with photos of a specific style I loved from another boutique in Chicago, hoping to find something similar. I expected the consultant to take a look at the photos and guide me through the options they had in store. Instead, I was told to go sift through what felt like thousands of dresses in the showroom myself and pull anything I liked. I was completely caught off guard. It made me feel like I wasn't being taken seriously -- despite the fact that my family was ready and willing to spend upwards of $10,000 on a dress. At every other bridal boutique I've visited, the consultants were proactive and knowledgeable, pulling dresses that matched my vision and offering thoughtful suggestions. Here, it felt chaotic and impersonal. I was left wandering, unsure of which dresses were which -- whether I was looking at a ballgown or an A-line, I had no idea. I'm not an expert, and I was hoping for guidance, not guesswork. Another unsettling moment was when my mother-in-law and sister-in-law arrived and were asked to wash their hands -- something that neither I, my mom, nor my maid of honor were asked to do. That inconsistency was noticeable and left my mother-in-law feeling singled out and uncomfortable. I've been to high-end bridal salons in Chicago, with gowns priced at $20,000+, and none of them had this kind of policy, let alone enforced it so selectively. Throughout my appointment, the person assisting me was not attentive. Dresses were poorly clipped, and my maid of honor had to step in multiple times. The consultant often disappeared, leaving me waiting with no idea where she had gone or what we were supposed to be doing next. At one point, she even told my MOH that she "didn't know how to help me," which was shocking considering I was very clear about the style I wanted. It wasn't a difficult ask. While my mother did end up purchasing a mother-of-the-bride dress (which looked stunning on her), we were surprised at checkout to see that a tip -- starting at $100 -- was essentially required. There was no option to opt out, which felt inappropriate given the quality of service we received. We're always happy to tip for great service, but in this case, it felt forced and unearned. What saddens me the most is how far this shop has declined from what it once was. Reading some of the recent one-star reviews, I see similar experiences, and I was disappointed by the defensive or dismissive tone of the store's responses. As a business, it's important to take feedback with humility and use it as a chance to improve, not belittle your customers. I truly wish this had been a different experience. I had high hopes based on wonderful memories, but sadly, this visit left me disheartened and disappointed.

Beth was amazing! I just stopped in on an unscheduled…read moreappointment and was treated as if I had know Beth for years. The selection was especially what I needed as an older bride, I just need a small amount of choices to choice from. All the dresses were perfect and my decision has almost been made within the first visit. I will continue my search but I am certain that the quality and great value of the dresses will surely make my final decision.

Things to expect from your appointment here. 1. They will not be prepared for your arrival and will…read morenot have reviewed any of the information sent to them. You will be asked to fill out a questionnaire upon arrival taking time away from your appointment. 2. The stylist will not be helpful with pulling dresses or helping to decide styles that flatter you. 3. The stylist will not help you in and out of the dresses (this one was kind of crazy) 4. The whole boutique is dirty and the dressing room smells. 5. The dresses are dirty, stained, ripped and missing elements Overall we felt that the stylist could not care less if we were there or not. No way we would spend thousands on a dress from a place that offers this type of first impression.

Moji altered Emma's wedding dress who is my daughter. She did an amazing job!!! She took her time…read moreand brought her back as many times that were needed until she was happy with her dress. Moji takes EXTREME pride in the work that she does, and she is a perfectionist. Moji is also a very sweet and kind person. Emma looked beautiful on her most important day of her life. THANK YOU MOJI. Beth

We brought in a strapless wedding gown with a train. The dress fit except for the length and the…read morecup size in the bosom. After they altered the bosom area, there was a two inch gap between the zipper sides. Once zipped, the top created back cleavage at her spine and compressed my daughter's chest and rib cage, making it difficult for her to breathe. The seamstress tried to convince me this was normal, which made no sense. There were two sections of cut material from the bodice in the garment bag. It was obvious too much fabric had been cut away, which explained how this dress had suddenly become a size smaller. It would have been better customer relations if someone admitted what had happened. They made the dress wearable again with other alterations.

I can not praise these ladies enough. They always do a fantastic job at a very reasonable price…read more I've been going to them for years with some of the most important garments of my families life. Weddings ect.) They have always come through even sometimes in a last minute pinch. Thank you ladies!