Maybe it's my own ignorance thinking a $500 budget for a MOG dress was plenty, but when I arrived…read moreand informed them of my budget, and I was made to feel small. My sales associate informed me that all of their dresses were on average $1,000 or higher. Disclaimer: when I made the apt online I noted my budget was $500, no one ever reached out and informed me this was not appropriate for this store. I was given an incredibly small portion of the "discount" and damaged rack of dresses to try. When I finally found pale blue-green dress that could work (It was $200 and heavily pilled and frayed in the seems). I took a photo and sent it to some friends and my husband. They all said it looked white with blue floral application. I'm the MOG, I can't wear anything remotely white (or photographs white) to this or any wedding. When I told them the feedback and that I couldn't get this dress, they started to pressure me pretty hard. I had my Mom and Aunt with me, they were pressuring to, because they knew that was the last dress that was in budget and could work. I finally had to very firmly say "I can't". I was pretty upset I was being encouraged/pressured to settle on a damaged dress that "could work" (not the feeling I was going for), because it was the last one in my budget. After that, I just got dressed and just left. I left feeling upset, small, and overall embarrassed. Went to David's Bridal right after, had amazing service, tried on so many dresses, and picked one that was half of my $500 budget! Helpful Hint: if someone makes an appt at your store, notates their budget, and if it's not realistic, please notify them. Also, there are no prices online to even gauge what caliber of price and product you have in the store. Even your "Tips" section doesn't elude to $500 being a small budget being it's considered a bridal boutique. "Bridal salons and boutique stores can range from $300-$2,000"-directly from your website. --maybe put a statement the average cost of dresses in your shop (that's not on the damages discount rack).

Absolutely rude, insanely rude!!! I can't believe they're still in business. Their dresses are very…read moreold and most of them are very worn down. There might be 40 dresses at most when looking through your sizes. The dresses were expensive and lots of them gave a "trashbag" look. The lady "Barbra" that helped us used the phrase "well now i'm waiting for ur opinion" in a snobby tone, because I had told her before what I had and hadn't liked. This was very upsetting and made everyone in our group feel very insecure. If you've made it this far... go to Carrie Karibo. We were also rushed through the appointment and were only able to try on 8 dresses during the appointment. We went over to carrie karribo and we tried on over 20 dresses.

The selection was really amazing! The customer service and then completed a last minute zipper…read morerepair for my daughter HOCO dress.

From the owner: At Bella, we specialize in black tie event wear, Wedding, formal occasion dresses and more!…read moreWe have all your needs for Prom, Homecoming, Quinceanera, Brides and their Bridesmaids and more! We also offer some alterations in-house!

What a great team of alteration experts!…read more Two dresses were altered to perfection. We will definitely be back.

I found St. Clare's through a Google search for wedding dress alterations. I had waited a tad bit…read moretoo long so most places were booked out. However they took me in and got me scheduled super fast. Each lady I worked with was so kind and helpful. They made sure I was comfortable and happy, no matter what. They were very patient with me too, at first I was a little nervous about my wedding dress because I didn't know what to expect but they exceeded my expectations! I also took my bridesmaid dress to them and they helped me out so much and made sure it fit. Overall, wonderful service, amazing workers, and a very neat and tidy shop! I will definitely be a returning customer!

I previously lived in OH and have stored my Blackgama coat at Kotsovos for years. In recent years,…read moreI have had to request my storage invoice repeatedly. 2026 has been no different except that after calling repeatedly, texting and emailing (Feb - present) and still have not received my annual invoice. During one occasion, it seemed like the location of my coat was in question. Does anyone out there have a fur coat stored at Kotsovos? If so, have you had any problems with communications, invoicing and/or picking up your coat or at least verifying it is there?

At first find it frustrating that people on here say they tried to rush them into a sale is that…read morenot what a business is supposed to do they're there to make money not to allow you to play dress up unfortunately in the formal wear industry people tend to want to go and play and that's just not what businesses are for. Now for my experience. I'm a plus size person well into the plus size range the selection was limited but the dresses were quality I'm not disappointed in the trip I found a dress my first visit to Kosovo I'm not disappointed in the trip I found a dress my first visit I was expecting the same on my second trip but I also was looking for more of a specific type of dress as well they did not have it I found one that was two signs and smaller than what I needed and they couldn't order it in my size it was unfortunate and disappointing but the staff was still kind and the selection was still wonderful it's not the stores fault I can't fit the gown all together I think my experience was great and I would continue to go there to look for girls for my upcoming events as I love to dress up but I do buy I'm not just playing

Of all the places I went to at Reading Bridal district, Bridal and Formal stood out like no other,…read morefrom the service, dress selection, and all the personalized details. I suggest getting the private room. This experience can be very tiering, so it's worth it to have the privacy and attention. The attention to detail all around made me feel so taken care of. I was given incredible detail about what to expect post purchase and have confidence that their team will help every step of the way. Shoutout Connor for being the best stylist, she truly had MY best interest at heart. AND also the owner, Daniella, for being such a friendly, personable person who clearly cares about her business, her people, and every bride to be that walks in the door.

After purchasing six wedding dresses from Bridal & Formal over the years, I never thought I would…read moreleave this review--especially for a business that prides itself on being family-owned and creating special experiences for brides and their families. My daughter tried on a floor sample that fit her, and the exact same size was ordered. When her brand-new gown arrived, it was approximately 1 1/2 inches from closing. She had gained about five pounds, which we never denied, but no one adequately addressed the significant difference in fit between a heavily tried-on floor sample and a brand-new gown. It wasn't our job to know how repeated try-ons might affect the fit of a sample gown. It was their job, as experienced bridal professionals, to account for that and make sure the correct size was ordered--not simply order the same size because the floor sample fit. That is exactly why you rely on professionals when purchasing a wedding gown. General Manager Tina Minshall took my daughter's measurements. When my daughter asked, "Did I go up a size? What are we looking at?" she was told she had "gained an inch and a half in your back area." Her additional questions went largely unanswered, and she was essentially told the gown would have to be altered. The way this was handled was dismissive and insensitive. My daughter left in tears. What should have been a joyful experience trying on her wedding gown with her family instead left her embarrassed and feeling terrible about herself. We never asked for money, a refund or free alterations. I wrote directly to the owners about what happened, hoping simply for an acknowledgment or apology. Weeks later, I have received absolutely no response. After six wedding-dress purchases, our family's loyalty ends here. I have another daughter who will eventually need a wedding gown and several granddaughters behind her. Bridal & Formal will no longer be where our family shops. A dress can be altered. The memory of watching your daughter cry during what should have been a wonderful family moment is much harder to fix.

My kids were ring bearers in my cousins wedding and it was our first time at Folchi's. Our initial…read morefitting went great, in and out, and pickup was just as easy. The suits looked amazing; my kids loved them! Jackson really elevated our experience when he fixed an issue as a complete courtesy. We'll be back again solely because of him.

Came fast, quick communication. In and out easy but not pressured. Will go back. Nice selection of…read morecolors and price is good.

Beware of any online purchases that you hope to exchange or return at the box stores, it's not as…read moreeasy as they act like it is on the website! I bought six mother of the bride dresses and none of them worked for me. I called David's bridal before I ordered them online to confirm that I could return them to the store as it is stated on the website. When I got to the store, it was evident that the box stores are "separate" from the online David's bridal and they do not appreciate returning online purchases at their store. Because of a glitch on David's bridal side and after more than an hour in the store waiting, only five of the six dresses I was returning were showing up to be returnable. After being told, I was on my own and had to call the general 1-800 number to try to figure out what happened to the sixth dress, I was finally given a UPS return label a week later from the online David's bridal just to find out that they charged me $15 to return the dress that I had in person at the store a week earlier to return! I did not find the customer service to be helpful or friendly. I would never shop at David's bridal if it was the last bridal store left in the United States!

Shop elsewhere. My daughter made an appointment for a consultation for her bridal gown. Our…read moreconsultant was non existent. We had to ask the cashier where the dresses were and pick them out, try to fit them ourselves, and then tell the cashier which one to order. The only saving grace is the seamstress was excellent and the price was reasonable. You get what you pay for I guess. If we could do it all over, I would have gone to the Reading Bridal district.

Couldn't recommend them enough! Dawn and her coworkers were very helpful. My stepdad was from out…read moreof town and they were able to work with him! We rented 4 tux's from them for reasonable prices. It was around $200 for each. They were very accommodating and will be using them in the future for our tux rental needs.

Hands down THIS is THE PLACE to go for tuxedo rental or purchase for that matter. Family owned and…read moreoperated with white glove treatment by all. These people very obviously love what they do, are extremely knowledgeable and care to help you look your best for your special occasion. Thank you all for everything. We will be back for all our formal needs. Leo Smith and Family

Best best best! Best place to go for any theater, theme party! I love this place! I can't get…read moreenough! Their hours are limited, and they're only open on the weekends... I've always been satisfied an excellent customer service!

Had such a sad experience today, and am still shaken up…read more This is a longer review, but with respect to the other associate, I want to make sure I'm clear with where the issues originated. We rented some beautiful pieces for our show this month, and Marianne was amazing in getting everything set up and ready for us. When returning most of the items, I made the mistake of returning a shirt to the wrong location, so I had to come back the next week to complete everything. I was ready to pay an extension fee, but she was kind and allowed for that margin. We had a dress and lace-up shirt to bring back as well. My mother dropped off the dress first, and was told sternly by Nancy there would be a $40 damage fee. I wasn't sure what that was for, so when I stopped by to drop off the lace up shirt, I asked. I have a new costume team, so if mistakes were made, I want to make sure they know where they must improve. I have no problem paying the fee- prices here are very fair- but something happened after I asked what the fee was for. Nancy stormed away without speaking a minute, planted at another counter, and then proceeded to tear into me, loud enough for the room full of customers to hear, and potentially even the adjacent room. I think she somehow concluded I was trying to get out of a fee, which upset her. Despite me trying to communicate that wasn't the case, not only did she stop listening but she threw insults. A few of Nancy's choice sentences: "You are so snooty" "Your energy is killing me" "Has anyone ever told you that before? It's true" "You sound so snippy" "Everything you say is so passive aggressive" -I replied I was being genuine, she said, "I don't believe you." "I have been doing this for 40 years so if there's an issue I know it's not me." "Blip blip blip blip" (mimicking me talking and cutting me off for asking where to drop off the final shirt this week) Even if I was trying to negotiate damages, you still shouldn't use public shaming as a tactic. The customer is not always right, but I do believe that standards of mutual respect should be held in all interactions. Marianne was kind, professional, helpful, and honestly made the magic of clothing and performance come alive for me and my cast that came with me. Nancy was hostile, insulting, aggressive, and never even created space for response. I do have the interaction recorded, so all details can be corroborated. I'm not the person to post it (public shaming is not my method) but I'm happy to share the recording with the owners for reflection. I do hope moving forward that a space where artists can create that much magic together can also be a space of safety, gentleness, and mutual respect.