We had rodents getting into our garage and house. Compared to other pest control companies, Brody…read moreBrothers identified at least six additional openings. They're significantly more thorough and detailed. Tim was super knowledgeable--great at explaining, identifying the holes & setting up traps. Fast forward a couple of months, there's much less activity, but we were still finding droppings. They finally called in an expert named Willian & he was just spectacular. He's hardworking, detail-oriented & not afraid to get his hands dirty. Compared to the other workers, he found at least 12 additional openings in the most unexpected areas. He even crawled into the space underneath my deck to fix the holes! I'm not sure if Brody Brothers reads Yelp reviews, but if you do, please do whatever it takes to retain Willian. The guy's a superstar!

Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

I called over the holiday weekend and the team got back to me when they returned to office. Luke…read morecame out and inspected the issue of squirrels entering the gutter and traveling through the wall. He set up a trap that allowed the squirrels to travel out. About a week or so later once they exited, he removed the trap and effectively sealed the entry point. Provided great customer service by closing up the entry point to our liking to give us a better sense of security. Big thank you to Luke and the team!

I had a very disappointing experience with Freestate Wildlife Control…read more The purpose of hiring a wildlife exclusion company is to have entry points professionally sealed. Unfortunately, the workmanship on my home was poor. Several of the metal patches they installed had visible gaps along the sides, leaving obvious holes. As a homeowner--not a wildlife professional--my expectation was simple: if I can still see holes, it doesn't appear properly sealed. When I contacted the company and asked them to come back to correct the work, I was met with a dismissive and condescending attitude. Instead of addressing my concerns, I was repeatedly told that the gaps "wouldn't let anything in" and that they would "do whatever I want." The conversation focused on defending the quality of their work rather than acknowledging that the repairs visibly contained holes. To make matters worse, after the conversation ended, I could hear employees speaking negatively about me as they walked away from my home. That was completely unprofessional and left me feeling disrespected. Owning a home means relying on professionals for work you aren't qualified to do yourself. I hired this company because I needed that expertise. Instead, I was left questioning the quality of the repairs and feeling belittled for asking that visible gaps be fixed. If you're looking for a company that values craftsmanship, professionalism, and respectful customer service, this was not my experience. As a woman navigating home repairs, I left feeling that my concerns were dismissed rather than taken seriously, and I would not recommend Freestate Wildlife Control.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

The job was completed. Really honest and and his stuff works. The price was reasonable.read more

So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

Destroy Pest Control is hands down the BEST pest control company in the DC/MD area. I requested a…read morefree inspection (online) late Sunday evening and received a phone call from the company within minutes. They arranged for a technician to come out and inspect my home the very next day (less then 12hrs later). My technician was "Lee" and he was ABSOLUTELY FANTASTIC. He went above and beyond just to make me feel comfortable (I am petrified of creatures) by moving and inspecting absolutely everything.

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

We were managing for the last 3 years with just the small sugar ants. Then came the big carpenter…read moreants and I'd had it. We filled out the form for Raven Termite and Pest and they called us with an estimate, then had someone our within days. Chris was/is our tech and he let us know that he'd put granules in the yard and spray inside and outside of the house. We had concerns as we have pets but he assured us they'd be fine. He went through and let us know to stop using the baits, so we picked them up. He scheduled to come back a week later and treat again. We were informed if we saw anything after that to call back. Today I saw 2 giant carpenter ants in an upstairs room, so I called and Chris will be back Thursday to treat. The process has been painless and easy.

I've had a positive experience so far with Raven Pest Control. The first technician who came out…read moreseemed either newly trained or possibly in a bit of a rush, so the initial visit wasn't as thorough as I had hoped. However, when Troy followed up, the service completely turned around. He was extremely thorough, professional, and knowledgeable -- inspecting every area carefully, explaining what he was doing, and taking the time to answer all my questions. What really stood out was how much Troy cared about providing real value, not just a quick fix. He gave me helpful, easy-to-follow suggestions to prevent future pest issues and made sure I understood how to maintain results between visits. My pest situation is still being handled, but I already feel a big improvement and peace of mind knowing Troy is overseeing it. I'm giving 4 stars only because of the first visit, but overall, I've been very pleased with Raven Pest Control's follow-through and customer service. Troy deserves special recognition for his professionalism, attention to detail, and genuine care for his customers. Highly recommend -- and if you can, definitely ask for Troy!

Company is incompetent..rude...a RIPOFF...find another pest control company that's honest and knows…read morehow to get rid of rodents. Many complaints online besides this one. Bad experience here. They got my money but failed to do their job.

Hi. My name is Ericka and I have mice. Correction, I HAD mice. This was my first experience. I also…read morehave kitties but they are fancy country club kitties so they aren't used to catting. So, mice are what I had. This company is contracted through my COA. They came out in a timely manner. The technician (owner's son) educated me on the mindset of a mouse, what to look for, techniques that work and don't and how to revise how I store my ramen in my pantry. He pulled out my appliances and found holes and droppings were nearby. He filled the holes, and brought traps and discarded my mouse in my electric trap. He even found a hole in my garage. Given I wasn't infested, caught it early on and the location of the droppings we deduced that my issue was secondary to that of my neighbors. My house was basically their resting place to their trek on the Underground Railroad. The visit was about an hour long, because we chatted throughout. He was very thorough, helpful, transparent and professional. I would recommend this company to anyone who needs to prevent an infestation, has the beginning of one and those in the midst of a full blown one. As much as I was impressed by this company, I hope to never need them again (for the inside of my home). So... now that "this house is clean" **in my poltergeist voice** I can sigh in relief.

100% recommend. Oswaldo and his deputy showed up on time and as advertised. We had a bald-faced…read morehornet nest which was right by our front door. I looked around for a few options and am very happy with my choice to move forward with BC. The nest was completely removed and the area was cleaned thoroughly. I was very impressed by both the rapid response and service. Before we called BC my kids were afraid to play in the yard. Oswaldo's work comes with a warranty which gives us piece of mind that our hornet problem is in the past. Thanks again!

Fast to respond and courteous for initial free visit. They spread treatment material for mice the…read moresame day for reasonable price. They also sent comprehensive plan, but not responsive in time. Went with someone else.