What a great experience!!! My first time there and I had the best experience that I have ever had…read moreshopping for clothes. New suit, shirts and ties. I have never seen so many awesome men's clothes. I cannot wait to go back. Carmelo was so knowledgeable and professional. I wish I could rate this place with 10 stars.

The best quality clothing store in WNY...hands down. The sales team is very professional ​and…read moreequally talented. I normally work with Carmelo who is fantastic at what he does. Great atmosphere, great clothing and great experience.

First let me say this store should be called Orvis: The Adams. There are like five Adams who have…read moreworked here over the past several years. I know this because this is my husband's toy store and I hear so many stories about Adam Schroder or Adam Slavinski or Adam the big cheese manager. I can't keep them all apart. All I know is one of them just shaved his beard and my husband is distraught. I'm pretty sure my husband is thinking about changing his name to Adam. Before my husband ever started fly fishing, I used to go here with my daughter clothes shopping. They have some really great brands - made in America - excellent customer service. When my husband put down his guitar and picked up his fly rod (only one expensive hobby at a time, please), this became the go-to place for all the things. Fly rods. Reels. Bags. Shirts. Pants. You get the drift. This is where my husband was introduced to and fell in love with Kuhl pants. He also really loves the Orvis-branded hats and shirts and jackets. This year he even has some things on his wish list for the dog. They've got a great selection of dog beds and toys in wonderful quality. And as I said, made in America, which is very important to our family. And then there are the Adams. They are really knowledgeable about the area fishing spots and my husband knows he can rely on them for current information. He just got home from Orvis, as a matter of fact, where one of the Adams told him Oatka and the Niagara River are looking pretty good right now. Tip: They teach free fly tying and fly fishing classes as well. If you're at all interested in learning how to fly fish, this is hands-down the best place in the area to learn. Ask for Adam.

I signed up myself and Mark for a Fly Fishing 101 Class…read more "The Adam's" were GREAT. Incredibly knowledge and truly passionate about their sport. We borrowed poles and were able to head outside to learn how to Fly Fish. We even got to attempt (and I got one!) using Velcro flies and Velcro fish out on the lawn. It was super silly and fun. The store is neat, clean, and organized. You can get clothing, Shoes, Pet Supplies, and all imaginable gear (and there's a TON) for this sport. Prices range from $100 - $1,500 depending on the level of deep dive you plan to make into the world of Fly Fishing. We are signed up for Fly Fishing 201 in a week and I will report back!

Being somewhat new to the area, I stopped in to consider giving my wardrobe a little refresh. I was…read moreimpressed with the variety of offerings, value and prices. The staff couldn't have been more friendly, welcoming and helpful from start to finish. What a great store!

Bespoke service . High quality clothing and attention, at a comparable price to other "warehouse"…read morestores. . Seriously, why would you want a slap dash kid "fitting" you elsewhere, when Alan at the New York Store will make you look like a King for the same cost?! Gentlemen, you deserve this. And you can afford it. Go!

Had a great recent experience here. Nice friendly staff, excellent customer service and most of…read moreall prices that make sense.

We went in to look for a suit coat for son. It was pretty busy for a Saturday so there was a wait…read more After a bit I just asked a salesperson what size we should look for. Luckily the older gentleman was informative and honest. He told us that my son hasn't grown into a men's suit just yet and that we could find a coat elsewhere for much cheaper. It's nice that there are still honest people in the world. Would recommend

Really good Tailor. John is pleasant to deal with and does the best he can for his customers. I get…read moreall my tailoring from John. Suits fit great and are a great value. Great attention to detail on alterations and great customer experience.

Great service with a welcoming smile. I had to have a suit tailored for my sons wedding. Everything…read morewas great. Length of pants was a little long. Still very acceptable but I asked if they could be shortened. They did it on the spot as I waited. You don't see many businesses with service like this anymore well done.

Came here to buy Christmas gifts and was really happy with the variety and selection of gift sets…read more The prices were fantastic also! Docking a star because compared to similar stores, the products here were not as neatly displayed and the line was long. The cashiers were friendly and helpful though!

I'm old enough to remember when Burlington was a "coat factory." This was the store to visit when…read moreone needed a warm winter coat, a stylish spring jacket, or a formal trench. But this store is not that (anymore). Burlington still has some nice outerwear, but they're a whole lot more than coats! I should get this out of the way early -- Burlington offers a five-star shopping experience unless you need a dressing room, in which case, a solid four point five stars. They have dressing rooms, but they aren't always open. I think it began during Covid, and my guess is, it's been hard to find good help and when you've got to work with a less-than-full staff, that's kind of the obvious place to cut. Anyway, I don't really know when the dressing rooms are open and when they're not, but they were not open a couple of days ago when I took my mom in to do a little shopping. Fortunately for us, there's no reason to test out their return policy. Burlington really is one of my favorite stops for clothing. They've got a really nice selection of clothes for ladies, men, juniors, and kids. I love their brands and the prices are super-affordable. There have been a few times I found clothes on the hanger that should have been in a bin to send back to the manufacturer - a rip here or a stain there. But most of the time, the clothes are exactly as they should be when you're buying NEW clothes. One of my favorite aisles at Burlington is the home decor section. The picture frames, shelf sitters, candles, wooden signs -- I just can't resist myself! They make great gifts or seasonal decor when I'm looking to change things out. Burlington has a rewards program or some kind of Burlington super-fan thing. I honestly don't know what it is, but if you give them your phone number every time you go, they find you and say, "yeah - you're in the program!" and then they ring you up and you pay them and then they thank you and send you on your way. I have no idea what else is happening, honestly. I don't know if I'm earning points or just giving away personal information. But they have a program like that if you're looking for one. Customer service is great. The cashiers are always friendly and nice to chit-chat with while you're checking out. Oh - and here's a tip -- don't try to take your cart out to your car. Trust me; don't even try it.

Worst experience ever. Walked in the door. No one greeted us. Told him we were interested in buying…read morea tux she said rent or buy we said bye she pointed to three and walked away. I said where are you going? She came back and said what can I help you with and I said well what's the difference in the three? And she said well you know I said no I don't know. Don't go that worst store ever and there was a big fat guy sitting in the chair he just looked at her and looked at us. He wasn't interested in helping either. I would recommend no stars, but it won't let me post this unless I at least give it a one star. This text was for our 50th anniversary and we were willing to spend a lot of money. You just never know who's walking in the door probably should hire people to give a hoot.

I am writing this at 1:45 in the morning, wedding is in two days... 7 grooms man... as of right now…read morenot one of us has gotten a normal suit rental from you clowns.... the service is 100 percent absolutely piss poor... shirts missing buttons, pants 5 inches two short, best man, pants way to big so he has to come back... comes back and they have returned the whole suit and said it was damaged so he has to come back again to pick it up.... what in the hell is going on here... I can not wait until the morning to make a phone call DO NOT EVER SPEND YOUR MONEY HERE

I stopped in here a few days ago for the first time in probably six months or so. It hasn't changed…read moremuch of course, it's a huge store with a huge amount of product. When I was here, everything was pretty well organized, the shelves looked great. They didn't have what I was looking for, their supply of coffee is pretty low at the moment. But I did take a moment and wander around a little bit just to check out some other things. Tons of stuff on clearance so they must be clearing out for new stuff in March. Easy parking. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

New items every time I go shopping. The store is clean. Cashiers are super nice. The other people…read morethat work there will always help if you're looking for a certain item.

What a hidden gem. We needed to find a suit for my husband for our wedding party. We had been to a…read morefew shops and ended up here. Don't be discouraged by the appearance. It has a bit of a warehouse vibe. The staff is helpful and will help you find what you need. My husband got a very nice, high quality suit for a very reasonable price. The alterations were great and the turn around time was very quick. They had a lot of unique and stand out styles for anyone wanting something besides the same old styles and colors that everyone else sells. They also let him swap pant sizes so the pants could have a better alteration since his top and bottom sizes aren't the same with the standard sizing that comes with suits off the rack. Overall great experience.

After completely butchering alterations so the suit was unbearable, including uneven arms, a hem…read morehalfway up the pant legs, and the waist being several inches too large, they refused to provide a refund. I would not recommend this store to anybody, completely unprofessional and very shoddy work.

Service 5 I've been…read morehaving foot pain and wanted to buy a new pair of sneakers that might help. The salesman and the assistant manager were very helpful. The manager suggested gel inserts to ease the plantar fasciitis type of pain instead of buying a new pair of sneakers. He said the soles and general condition of my sneakers was good. The $25 inserts are providing some relief. That was nice of them to show me an alternative instead of spending up to $80 in a new pair of sneakers. Next time I need a new pair of shoes I'll be back. It's good to have decent customer service which is hard to find these days.

Very Good service, nice place, good location. The quality of products is Good. The price is…read moreaffordable.