I have found that the staff here are by far some of the most friendly individuals around. They are very knowledgeable about shoes and what would be best for myself and my running, and always very helpful. I have been here a few times and gotten a few pairs of shoes from them! Today just happened to be BOGO free! read more

Runner's Roost - New Balance - Sports Wear Near Me - Orchard Park, New York

See all

In preparation for an upcoming race I stopped in for a new pair or training sneakers. Rachel was informative and patient as I tried several brands and styles of trainers. I highly recommend! read more

Sales staff are patient and focused. Their in-house expertise was invaluable. Great recommendations based on my and my PT's input.

I have been coming to this location since I was a child growing up nature Park. It i a wonderful experience from start to finish. They measure your feet, personal service, they even have equipment to check the way you're walking the way you run if I knew a shoe that is perfect for you. They sit down and take personal time with you. It is hands-down, the best experience and that is exactly why they have been in the same location for probably 40 years now. Good selection clean appearance, friendly service. It is the way shopping should be in the way. It always was. Runners Roost Will always be the place. I purchased my sneakers running shoes and Birkenstocks top-notch from start to finish and back their shoes thoroughly. read more

With their second newest location Opening on Transit road in East Amherst, I have to add what a great location. With What they offer in their bright colored inventory of shirts, blouses and shoes and sneakers. And this new computerized foot screening that they offer to properly check your true measurements and fittings to assess your your feet and find the Best fit for you... And it's all Free!. I was very pleased with the service that I received at Runner's Roost. read more

Ventured out to Runner's Roost in search of a new pair of running shoes. I had consistently purchased Brooks running shoes but was open to any brand if it was a good fit. Unfortunately, the smallest shoe size Runner's Roost carries were still a bit too big for my teeny tiny feet. Of course Runner's Roost offered to order for me and were very knowledgeable on all things running shoes. Instead of a new pair of shoes, I left with a great new "Allen Diggs 2020" t-shirt. I'll consider that a win. Great selection of all things running...and then some! read more

This place is my favorite place to get running shoes. I've been here about six or seven times. The associates are really knowledgeable about fitting your feet and figuring out what shoes work best for you, based on the way you walk and how you stand on one foot. I'm still a neutral. The young sales associate was a saint yesterday. He had a lot of patience. I was being very indecisive because the pair I originally wanted they were out of, a similar pair wasn't in my size, and the other pair didn't fit well. (I have a second job in retail where I stand and walk around. I wanted a shoe that would work well for my retail job and running.) I tried on about seven pairs of sneakers. I ended up going with a pair of Brooks Ghost 11's. I bought a pair of Teva's too. I'll definitely be back. read more

Runner's Roost - New Teva's! - Sports Wear Near Me - Orchard Park, New York

See all

Needed a new pair of kicks and since RR had curbside service I decided to go back. Great service, I got exactly what i was looking for at a reasonable price. No pressure sales and a great selection. read more

Knowledgeable staff top of the line inventory will take time to listen and find the right shoe for your individual needs

When it comes to running shoes, I wouldn't go anywhere else. They really know their stuff and can offer you suggestions based on your needs. My most recent visit was to replace a pair of sneakers I had wore out. George was extremely helpful in offering suggestions for the same shoe, as well as other similar options. I had brought in one of my old sneakers to show what I had gotten last time, and he explained the wear and what he would suggest I try as well as the same shoe. He brought me the newer version of the old shoe I had as well as two other choices. They were all good options and I went with a different shoe than before, but still comfortable and a perfect fit. The personal touch and knowledge they have is something you will not find in any big box store, and well worth the price! read more

As good as it gets: A very friendly staff, a great selection, very good advice too. Finding the right running shoes is a challenge for many, at Runners Roost they help you find the right ones. Go outside and run up and down N. Buffalo Road and give them a try. It is one of the few stores that carry a nice selection of spikes for running on track or cross country. There is a whole wall of running accessories, from gloves to compression socks and sleeves. Be sure to check out their clearance table. Don't want to drive all the way to Orchard Park? Runners Roost is present at the Buffalo Marathon Expo and at the Turkey Trot package pick up. read more

Simply the best place I have ever gone for running shoes. The staff is always welcoming, and they never pressure you into making a purchase. The selection is excellent. Options for all price points too. A bulletin board is posted near the entrance. It will often include upcoming races and running clubs nearby. read more

It is worth the drive out to Orchard Park to purchase running items at Runner's Roost. The staff is always so helpful, pointing out the right running shoe or accessories. My most recent interaction with the Runner's Roost staff was due to my favorite running shoe style that had been discontinued by the manufacturer; Runner's Roost carries this brand but did not have my size in stock of the suggested replacement model number.They ordered the shoe for me and called to let me know when it arrived. I was also advised to try out the new model running shoe at home, on the carpet, as it was a new style for me to wear. If it was not comfortable, I could return them. So far, I like them, but it is nice that they give the customer that option! read more

My physical therapist suggested I go to get my shoes. He said the service is outstanding and the selection was too. He was absolutely correct! I live in Lockport so I made the trek to Orchard Park. The gentleman and I talked a bit to figure out what I needed. Tried on at least a dozen pair. I'm very impressed and told him so....ANd I will go back. AND tell all my friends and co workers too. I bought Sacauny, they fit like a glove, I took a walk when I got home, I didn't want to take them off! Thank you so much! Peggy read more

My first time there. Staff were engaging and knowledgeable. Product selection is geared towards runners as one would expect. If you are looking for a small town or engaged experience for a reasonable price and reasonable selection, this is the place to go. read more

Finally made myself drive out to Orchard park to see the experts. I enjoy running and have several races under my belt but an old knee injury and toe surgery have been holding me back lately. I'm currently wearing Nike Air Pegasus 35's which are ok but too snug and just not the right feel and support I need. Enter Josh from Runner's Roost. He welcomed me and helped me first by measuring my foot and educating me on the fact that you don't need the big thumbs width between the end of your big toe and the end of the sneaker. You need a running shoe that fits you correctly so it can do what it's designed to do. He also had me walk away from and back toward him to see if I need motion control or just a neutral running shoe. After talking for awhile and me telling Josh about the previous running shoes I've owned, both good and bad he had me try the Hoka Clifton 5 from yes; the clearance rack. Keep in mind there were brand new full price Clifton 6's on the main display rack. I loved the Clifton 5's!! Josh also had me try the Clifton 6's to feel the difference in the fit and ride and told me I could go outside and run in them if I wanted too. I also tried several other brands and models that Josh brought out. I ended up purchasing the Clifton 5's with no up-sales or the pushing of after market insoles just an "is there anything else I can help you with today"? Needless to say I can't wait to try these out tomorrow morning. Can't recommend Runner's Roost enough!! read more

Runner's Roost - Sports Wear Near Me - Orchard Park, New York

I live a little bit away so I called ahead, unsure if my size would be available. They assumed me they had options and made me feel completely sure about going in to the store. I felt invited over the phone and welcomed upon arrival. I explained my work outs and my previously used running shoes. I had one on one with a lovely woman working there. She helped me try on a few pair and talked about the differences- of both cushioning and brands. She was highly knowledgeable about the products, and even shoes I described to her from my past. Brand loyal by coincidence, I was actually able to find two other brands I could invest in that really work for me. With working out everyday, I needed new shoes & a little more knowledge about the shoes I'm buying. read more

A great place to get some inspiration and gear in the "Southtowns." My first visit was almost undesirable as the associate who helped me seemed less-than-interested, and less-than-forthcoming with helpful suggestions on brand/fit. I had a gift certificate to use, and I was due for a new pair. That's why I was there. Maybe I arrived closer to closing time than opening, but that's no excuse for a cold reception. The staff at that point just didn't seemed enthusiastic about customers. The only reason I chose to drive 25 miles for sneakers a second time after this unimpressive experience, was because of a juicy little tid-bit I received at the close of my purchase. *Half-Off Sale in January.* Fast forward to January. The sale started on MLK Jr day (Score! because the BF and I had the day off....) BF and I were up early for a gym date anyway, so we made sure we got there when the store opened. We both walked out with two (or three) pairs EACH. It was buy one, get one *free* (and then 50% off the BF's third pair; they cut him a deal. ) The associates this time around were AWESOME. So helpful, as I wanted to find a pair of trail runners and wasn't sure which ones were most like my beloved brand. They steered me in the right direction and I couldn't be more satisfied. Check them out if you're running out of options (ha) for all kinds of running gear. Or Uggs (if that's your thing...no judging) because they have a formidable selection of those too. read more

Started running two weeks ago and shortly realized I needed some new shoes if I was going to continue running pain free. Sue was a great help and guided me through choosing a new shoe. As a beginner I was able to get a nice show that fit my needs and my feet perfectly. When I need an upgrade I will for sure stop back. The service and prices are incredible. Thank you Sue ! read more

Greeted by friendly and very knowledgeable staff member. Finding the right sneaker was a challenge due to a surgical repair on my ankle and foot. They knew exactly what I needed and were able to fit me without a problem! Cant say enough, this is the only place I will shop for myself and family members! read more

This is the only place I will ever buy shoes from ever again! I work in retail, and am on my feet on concrete floors all day, so I need to make sure I buy good shoes ever few months. The staff here is so knowledgeable, they take the time to size up your feet correctly. At first this was a little creepy, but they will even go as far as to inspect the shoes that you wore in, to see how the wear looks on them, and help find shoes with the correct arch support that you need. This place has it down to a science!! They treat you like you are the only customer in the store which is also rare to find these days In my opinion it is not any more expensive than any where, and the knowledgeable service you get is the best ever!! read more

This place has amazing customer service. They could get a good Idea of What I needed just from seeing me walk! The worker helped me find What was good, not better, but good. read more

Great at selling! Some nice shoes but customer service not so much. Brought back a birthday present but instead of store credit or buying a replacement they credited back to the buyers credit card even though I asked them not to. First I was told to supply the card for the credit then told me they had already done it without the card? I had to go back in after leaving as they gave me no receipt to show the credit. Kind of sketchy. read more

I'm not a runner, but this store has a lot of cool products and footwear. They had a couple of sale tables when I stopped in. I love Keen footwear and they had some decent prices marked, but not my size. Oh well. Cool place that I'm sure is full of useful stuff if you're a runner. read more

Great story, very friendly and knowledge staff. By far my favorite running store. Even if you have been running for years stop in and let them fit you in some new shoes! They always have great sales and are very competitive in pricing on new shoes styles. Plus it's always a bonus to buy local! read more

I have walked/run for many years and have never had a professional fit or consultation until now. I always bought what I thought were "good" cross trainers that I tried on in large sporting goods stores. Well... I was wearing the wrong shoes (turns out I should be using running shoes for my mileage), the wrong size, and the wrong fit! Who knew? As the very knowledgeable young man who assisted me went through my various options I marveled at the comfort right from the get-go. No breaking-in period. I realized that this is one item where personal service and fit is critical. Both employees there were actually runners, themselves. The prices might be a tad higher but the folks in the big box stores never offered me any advice like Runner's Roost did. I know that people today will sometimes go to these wonderful family stores and then buy their product at a discount store or online; somewhere with no service. Shame on them! If you use a place to try on their product and gather information, then have the courtesy to purchase your product there. You won't regret it! read more

I have NEVER regretted buying anything from Runner's Roost! EVERY single sneaker and apparel I have worn for the past 20 years was bought at Runner's Roost! They are the best and I will stick by till I cannot run anymore....and past that! read more