Over a decade ago, I used to visit Buffalo and the surrounding area often. I'd frequent…read moreWilliamsville a lot, especially this Kohl's. This store was my introduction to the chain and Kohl's cash. Last month, my original plan was to stay in Buffalo. I changed my mind and ended up in Niagara Falls for the first time. However, I had placed an order for pickup at this store, to stroll down memory lane and take advantage of a sale on a pair of Vans sneakers. Sure, I could have found a closer Kohl's, but I wanted to return to where my love for this chain started. My drive was pleasant after work on a Monday evening. It felt the same. I pulled into the parking lot, and was happy to see this store was still alive and kicking. The difference was that Sephora wasn't a part of this Kohl's back then. It was my first time picking up an order here, which was also new to me at this store. I walked in and noticed how clean it was. Spring and gardening merchandise greeted me. It was cheerful and inviting. There were signs pointing me to the washroom and the self-pickup order area. The former seemed like a good idea. The powder area (seems so dated as a term, but it's what I'm going to call it) was pretty, with a flower arrangement in front of a large mirror. The women's washroom was nicely maintained. It was clean. No complaints. I headed over to the self-pickup order area. The process is to find your e-mail indicating that your Kohl's order is ready. You click a link in the message and follow the steps where you say that you're at the store. You then get a pickup spot number to fetch your order. Mine was 265. It clearly had my name labelled on the paper bag with handles. I was happy. I didn't buy anything on top of my pickup order. I did enjoy browsing around to check out fashion trends. I am more of a classic person when it comes to clothing. However, I saw shorter jackets with large pockets being trendy. I probably have a couple of jackets at home that I can pull out and look equally as trendy for a brief moment... haha! I make it a habit to check out purses. I liked everything from floral prints, to heart-shaped purses. The bedroom decor section was a lot of fun. I liked seeing clouds and rainbows as neat pieces. There was a rainbow abacus that was cool, but was sort of broken. I fixed it by placing the metal arc back into a socket in the wooden base. If it weren't that messed up, I would have bought it because it was cool and geeky. It was wonderful returning to this store. I am pleased that it's still standing. It was great shopping here again. (150)

This location had plenty of merchandise-perhaps too much. There were racks of clothing in the…read moremajor aisles going from the front to the rear of the store. There were huge boxes stacked up in the bedding area making it difficult to get around. I'm certain this is a serious fire code violation! I hadn't been in the store for a long time and I have to say it was a mess! Not what I expected! I didn't purchase anything. I didn't see any service people except at the front check out area. I didn't feel comfortable shopping without proper access to the merchandise and to a clear route out of the store. So I went to another business and made my purchases there. I cannot comment on value. I'm certain there's a safer, more efficient way to stock your store.

THE BEST CUSTOMER SERVICE I EVER EXPERIENCED! Called earlier…read morein the day to see if they had any wedge sandals (needed next day for work event). Riley answered the phone and gave me a quick review of what they had in store and made me realize I better stop in. When I got there, she helped me find the perfect pair. Although they were a half size bigger than what I would have ordered and a different color than I had in mind, they ended up being the perfect Sorel wedge sandal and now I'm obsessed. I also was able to use my 30% off bday coupon, which you can use pretty much everything (excludes Birkenstock and another prestige brand I can't think of). What a great deal! Riley also told me I could "double dip" and head over to Sunshine and Bluebirds (right next door). That's where I found more of the Teleties hair clips. These are so great because they lay flat, which omits the uncomfortable feeling of driving with a clip on the back of your head. Brittany who was working at the store, was beyond friendly and easy to talk to. The customer service alone makes me want to go back to both Research and Design & Sunshine and Bluebirds. Pro tip: add yourself to your mailing list and enter your birthday. You'll get a 30% coupon that I can use at both stores.

I went in looking for a cute boutique. Instead I was given nothing but attitude and disrespect from…read moretheir employee Samm. She was incredibly dismissive when something was rang up incorrectly, which I had no control over. The price that was rung up was different than the price marked on the product. The outside portion they have running currently was incredibly disorganized and hard to work with.

Love shopping at Gabe's, great prices and tons of stuff marked down that I just can't pass up. I…read moreshop here all the time at both locations and now have friends going there. When someone can't contact me they say oh you must have been at Gabe's lol. I usually won't answer my phone when I'm shopping. Bought a pair of sandals a pair of pants a pack of underwear and four shirts for $40 just last week. Thank you gabes for having affordable prices. Even plus sized people can find nice things here. I've been losing weight and have been switching sizes quite frequently the low prices at the store has abled me to do this. Thank you Gabe's.

I've had mixed experiences when shopping here, but it's definitely a solid four. Let's face it;…read morewhen you're shopping at Gabe's, you don't expect boutique service. You expect great prices, a huge selection, and sometimes a bit of a mess. As long as you keep your expectations in check, you will not be disappointed. One of the things you may not realize is that they have a wheelchair to use in the store if you've got someone with you in need. My 87-year-old mom gets along with a walker most of the time, but this store is pretty big and it's easy to get worn out at that age, so we sometimes use their walker when we are there. if you're looking for great brands at amazing prices, you've got to check out Gabe's. Even my picky husband was impressed by their really large selection of high-vis jackets and shirts. There's a really great plus-sized section, a huge selection of outerwear, and a lot of really great clothes for kids, men, and ladies. I'm pretty sure the teens/juniors have their own section too. Some of the brands I've seen if you're looking - NFL (Go Bills!), Guess, Buffalo Outdoors, Ariat, Yellowstone. There are tons of great shoes, too, if you're looking for brand names at cheaper prices. One tip when shopping here - go when you've got the time to really look. Give yourself a solid 90 minutes if you want to find some fantastic bargains. Then when you're done, walk next door to Ollie's to complete your bargain shopping outing.

Men's/women's clothing and accessories store. Clothes available here are very fashionable. Prices…read moreare on par with other stores like American Eagle and Ralph Lauren. Express also has very good sales and I take full advantage of those.

I was in here a few weeks ago, with someone who is the right age group. This is a trendy store…read morethat carries todays clothing at somewhat reasonable prices. My companion found some thigns they purchased, for what seemed like a reasonable price to me. The salesperson was terrific and told us about some deals walking in, seems like many stores have the same model. Tons of colors available. A-OK

Two things stayed with me after spending about 5 minutes in this store…read more 1. It smelled horribly strong of cheap plastic. Like I mean strong enough to make you want to get in and out as quickly as possible to avoid long term damage from the fumes. I'm assuming it's the cheap, junky clothing and shoes in there that are emanating these fumes. Think KMart shoe department circa 1989. Gross! 2. There were 2 employees working: one was loudly gossiping on the phone and I doubt she was aware of her surroundings but she was excited that she was invited to some party. I wouldn't spend money here unless I was looking for a Halloween costume. Perhaps along the lines of a skanky hooker or something that might require neon leggings. Don't waste your time here unless you're in the market for Ho' clothes.

Took a friend there who was looking for a dress and she loves this place. I used to shop here a…read morefew years ago before I moved out of state and went back last week for the first time in years and found some great styles in fashion at an affordable price.

Next to Williams Sonoma is J Jill. Ladies clothing. Casual clothes, but nice ones. Could also…read morework in a casual work environment, one of those that's casual but not jeans and tshirt casual. Nice. Mix and match type. Things all work together. Nice way flowing styles that they had in many sizes. 3 stars. It's a chain. Would be 3+ if they had that option. Mall hours and parking.

Impressive. Whomever the merchandizing executive is for this store, he/she has impeccable taste…read more The linen garments (mostly from India) are very well-constructed, and are low-key and classy in appearance. Prices (on sale) are reasonable. BEWARE: nasty/aggressive cross-border shoppers in this place. Two ladies almost bowled me over as I was exiting the fitting room - but the store can't be held accountable for bad behavior on the part of their customers.

I prefer Spainescas and Portugalescas, but this place is okay…read more There's usually some cute stuff in Francie's, if you like to look classy but not too show offy. For this reason Barbie doesn't like the store (she's a show offy b****) but I usually think they have some nice stuff - especially if you're buying it for your sister and your mother or something. Probably the best location in the area - the other one that I've been to in this area didn't have it going on but this place does. Nobody has been in here on either occasion that I went in here except for the sales associate. I hope they're doing okay for sales.

This is such a cute store. I always find something to buy whether it's a cute piece of fashion…read morejewelry, a unique gift or an outfit. This location is definitely a lot better than the Blvd Mall location. This store is very big, not cluttered and very spacious. You can't beat the prices. Whenever I am in the Southtowns area this store is a must stop for me!

Never disappointed when shopping for my gentleman. The service is great and the merchandise is as…read morewell. You can find just about everything you want here!!

I have been shopping here for years. They have always provided great merchandise, customer service,…read moreand alternations throughout the years. A crown jewel for men in this city for fashion.