Beautiful shirts but horrible customer service. I sent an email asking if I could launder some…read moreOxford shirts to understand the shrinkage (very common with custom shirts ex: proper cloth where they actually ask you to launder to understand fit) Nothing in the return policy and no response so I had them washed and pressed professionally. Now being told he cannot resell them so won't refund. Insane take from a company that prides themselves on customer service.

Recently purchased two pairs of khaki pants. I am not impressed with the cuffing effort. Just…read morebecause the world is falling apart under our feckless government doesn't mean that your clothing needs to follow suit. You could have serged the bottom or rolled them first. This is after one washing.

If you're looking for more high end brand fashions at a discount then this is the place to go. I…read moreappreciate that the store doesn't feel as cramped as a TJMaxx. Lots of clothing and shoes for men, women and children. They also carry luggage, jewelry, cosmetics, and women's hand bags.

I had a really good experience here today. They had a great selection of clothes and the prices…read morewere fantastic. I was only disappointed that they didn't have a good selection of dress pants. Both the fitting room attendant and the cashiers were incredibly friendly. Store was clean and organized. Even though not everything I tried on fit as I hoped, I still found a couple of items and had a great experience. I ended up getting a few belts, bras, and cute sunglasses.

Really good Tailor. John is pleasant to deal with and does the best he can for his customers. I get…read moreall my tailoring from John. Suits fit great and are a great value. Great attention to detail on alterations and great customer experience.

Great service with a welcoming smile. I had to have a suit tailored for my sons wedding. Everything…read morewas great. Length of pants was a little long. Still very acceptable but I asked if they could be shortened. They did it on the spot as I waited. You don't see many businesses with service like this anymore well done.

Barb and Char were knowledgeable about their product lines, went out of…read moretheir way to help me make my selections without my ever feeling rushed, and then Barb helped me get the best price on those selections. I left with no regrets. and was happy with the clothing I bought. and the price I paid. Very positive shopping experience. Highly recommended to all. Thanks!

Brooks Brothers Outlet - they make things just for it…read more Years ago I learned Brooks Brothers makes things specifically to sell at their outlet stores. So the things you see there are often not the ones you might see in the Brooks Brothers store in NYC. That's ok, its still well made and the like, but its a little misleading having the "retail price" on the ticket when you were not selling it at retail. I like this location better than the other two I frequent, but its very hit or miss for us. When its hit, its great, we find many things that work. When its a miss, its a total zero for us. But that's ok, we don't come to the mall just for this store. Although its always our first stop once here because its well located by the parking lot and they have an entrance from the parking lot. Its my favorite location because its the largest, best laid out, has super helpful staff and is overall always pleasant.

Being somewhat new to the area, I stopped in to consider giving my wardrobe a little refresh. I was…read moreimpressed with the variety of offerings, value and prices. The staff couldn't have been more friendly, welcoming and helpful from start to finish. What a great store!

Bespoke service . High quality clothing and attention, at a comparable price to other "warehouse"…read morestores. . Seriously, why would you want a slap dash kid "fitting" you elsewhere, when Alan at the New York Store will make you look like a King for the same cost?! Gentlemen, you deserve this. And you can afford it. Go!

Stopped in to browse rain jackets. The two ladies working at 9am Weds 3/18 were extremely helpful…read moreand friendly. We were able to purchase one jacket and have the other shipped for free. I've actually never shopped at an LL Bean before. It was a seamless experience!

I was happy to see a store come to Amherst as I always had to drive to the Victor NY location, near…read moreRochester. This store is not the biggest but has a nice selection of merchandise and is very clean and organized. Prices are at a premium and there's not much on sale. Staff are very friendly.

What a great experience!!! My first time there and I had the best experience that I have ever had…read moreshopping for clothes. New suit, shirts and ties. I have never seen so many awesome men's clothes. I cannot wait to go back. Carmelo was so knowledgeable and professional. I wish I could rate this place with 10 stars.

The best quality clothing store in WNY...hands down. The sales team is very professional ​and…read moreequally talented. I normally work with Carmelo who is fantastic at what he does. Great atmosphere, great clothing and great experience.

Let's sum this up simply prior to my more indepth review, recommendations & shout outs:…read more This shop is exquisite. Selection: on point (seasonal selection rotation is always dapper & fresh) with fresh fits for everyone. Staff: Always helpful, accommodating & knowledgeable (I've worked with TJ & Larry and others many times & am on a first name basis with most of the staff) I've never had bad advice, or less than exceptional service. The folks here, in this shop, know their stuff and advise with the customers best interests in mind. My advice: shop here, and ALWAYS get the suit separates you are buying off the rack checked for fit. Prior to purchase, by the Tailor (Larry is incredible, and knowledgeable) and listen to him regarding trouser, sleeve & shoulders. Invest in a fit that fits you, and the occasion, making sure it's perfect, from sleeves to hem & trouser brake. Don't. Skip. Tailoring. What's here: Custom pieces, suits of all kinds for all occasions, polos, incredible sweaters, trousers, sport coats, jeans, shoes. And SO MUCH MORE. My second recommendation: every gentleman should, at least once, have a custom suit made for them, I'd recommend it here, affordable, extraordinary experience & perfect fit are top tier prospects for the decerning gentleman. Make an appointment for this gents, and enjoy. One last fact folks: You'll love the way you feel in one of these suits.

I would shop at a Jos A. Bank location, and possibly this location again, but I would NEVER do…read morebusiness with the salesperson that "helped" me on my recent visit. As anyone who watches TV knows, Bank has a gimmick with a "buy one get 7000 free" type of thing and I knew this coming in. I had a specific need as I simply had to find a suit that was pre-tailored (known in my experience as a "suit separate") for the next morning. One of the known-knowns about suit seperates is that by definition they are NOT tailored for you, so they are not going to fit as well, however they are ready to wear off the rack. In shopping at Bank I started by telling my salesperson that I had an emergency need, I needed a suit separate that I could wear in the morning and I could not bother with anything that needed to be tailored. This was at 6:30 p.m. The salesperson said he could help me, that they did not have many suit separates but we could see what he had, and he began to discuss their current buy one get the store free or whatever promotion they were running that week. I said, sure, I will walk out with more than the one item however I need to focus on getting a suit separate first. During my half hour in the store I repeated my need for something to wear the next morning over and over again. Over and over, and over, and over. The salesperson kept showing me suits with unhemmed pants and then saying "oh yeah" when I would tell him what I needed, and promising me we would see those next. He would say "hmmm" then move things around and show me something or have me try on a jacket, and then I would remind him again and it would start over. I tried on at least 10 jackets, we walked from one part of the store to another and back again, with the same pattern again and again. Unfortunately, it took nearly a half hour of trying on jackets, saying over and over that I did not want to look at pants that were unhemmed because I needed the suit "tomorrow morning" (at least a dozen times, probably more), and trying to match suit separate jackets with pants before said salesperson admitted to me that, and I quote, "we do not have a pair of pants that are hemmed in the store except for khakis". Well, salesperson, you lost my sale forever. Perhaps Bank has a different definition of "suit separate" than I do, but if at 6:30 when I said "I need a suit for tomorrow morning" you had said "I am so sorry, I won't be able to help you and here are stores you can go to..." not only would I have shook your hand and thanked you I would have asked for your card and come back to Bank and insisted on you being my guy. Instead you wasted time which I didn't have because stores close at 9:00 and I had an emergency need. I was VERY clear with you over and over and you lied to me. There is no way you didn't understand, I was clear over and over and over and you kep promising me something you couldn't and knew you couldn't deliver. I didn't tell you WHY I needed the suit, you didn't ask and it wasn't your business, but what if it was for a unexpected funeral or wake, what if it were due to some tragedy, and there I was dicking around with you as you tried to make a sale. Thankfully it was not such a thing, thankfully it was not. However if you are reading this I urge you to look into yourself as a person and reconsider how you treat other people. Would YOU want to be treated that rudely? And your name was Cody. Not recommended.

After a not so great experience at Red Door we tried our luck at Phatman. It was my first time here…read moreand it was pretty neat. An entire store dedicated to skateboarding, snowboarding and a section for frisbee golf. There was quite a big selection and it wasn't busy which was a plus. The guy working was very helpful and didn't put a lot of pressure on us to buy. My significant other needed a different size in snowboard boots and apparently the new stock is yet to come in. We will be back soon and are happy to support this place. Another unique feature of this spot is that they have an indoor skate park.

Was expecting more helmet options. We got one that was decent and the guy was nice but more than…read morehalf a dozen choices would be nice.

We went in to look for a suit coat for son. It was pretty busy for a Saturday so there was a wait…read more After a bit I just asked a salesperson what size we should look for. Luckily the older gentleman was informative and honest. He told us that my son hasn't grown into a men's suit just yet and that we could find a coat elsewhere for much cheaper. It's nice that there are still honest people in the world. Would recommend

The Riverside Men's Shop in the city was A LOT better all together in service. I purchased a suit,…read moreI went to put it on and came out for them to see what needed to be done. The salesperson was not even close by and was already with other customers. I guess all he wanted was another sale. Went to another store for another suit later and was well pleased with that one