Great store with clean and appealing aesthetic layout. Nice associates without high pressure sales…read more Premium brands, not bargain, but there are some affordable items despite this (also features local brands). Mostly all women's. Loved it here!

This is a cute store with many unique looking items, clothing, shoes, jewelry, caps... some big…read morename designers like DolceVita, Eggs, etc... the prices are actually very reasonable for the brands carried here and they have nice sales going on. The staff was friendly and engaging, answered questions and showed interest in is a customers. The store vibe is boutique like... inviting, cozy, clean, well organized. There's a pride of ownership here... they care about the appearance of the store and they want you to have a positive experience here

Great service!!! Beautiful items for sale!!! Highly recommend this store!!! In the North towns of…read moreWestern New York

If you're looking for more high end brand fashions at a discount then this is the place to go. I…read moreappreciate that the store doesn't feel as cramped as a TJMaxx. Lots of clothing and shoes for men, women and children. They also carry luggage, jewelry, cosmetics, and women's hand bags.

Ah, the age-old saga of shopping. Apparently, if you walk into this place, expect a masterclass in…read moreunrequested commentary on body types and an unorthodox approach to deposits. Not sure how paying a restocking fee is supposed to entice repeat business, but I guess we all learn the hard way. With sales like these, who needs a headache? The allure of discounts isn't worth the drama.

From the second I walked in the door I was greeted with some of the nicest women I've ever met…read more I did not have an appointment but I just wanted to know what kind of dresses they had. Well let me tell you that if you cannot find anything to wear, you're not looking. I was astounded at the most beautiful dresses for all shapes and sizes.... Bo was the person who taught me a ton of options I had and she is also the woman who does the alterations. I looked, I loved and now I am going to make an appointment to try on dresses... Super impressed and I rarely give 5 stars... but she earned it!

Women's clothes boutique - much smaller selection than I was expecting but they have some cute and…read moretrendy things. Didn't really match my style but it was fun to check out. Staff was friendly.

Absolutely adorable boutique!…read more Clothing and accessories are reasonably priced (a little more expensive than mall shopping, but still affordable). Very clean and organized. Aesthetically pleasing. Woman (not the owner) who was working when I went in was very very nice and personable! Unique items. Trendy and stylish, yet many classic pieces. These are women's clothing and accessories / no men's or boys.

Cara was wonderful, listening to what I wanted and delivered me options to consider. Great first…read moretime experience at this boutique!

So many beautiful dresses to choose from! Thanks to Kara's fashion eye, I left with the perfect…read moredress for my daughter's wedding! For something special be sure to go to RuthAnn Boutique!

Such a cute shop!! Love looking around here -- there's great turnover, so every few months the…read morestore is basically entirely filled with new items to discover. They have really thoughtful organizing (especially compared to other thrift/vintage/second-hand stores) with everything clearly organized by size and type of item, then typically by color within that, so it's really easy to find items that will fit you. A great selection of accessories like shoes, bags, and jewelry too! The selling process always goes very smoothly too. The website and their social media have lots of clear info on how the process works and what kinds of items they're looking for, and really makes what could be a complicated process super simple.

There's a variety of styles and price ranges in the store. For example, you will find a rack of…read moreFree People items right at the front of the store when you enter. This trendy label appeals to the younger, fashion-conscious, crowd. And then scattered throughout the store, especially in the back, there are styles that look a bit dated and ordinary. There are some high-price designer items as well. I think their jewelry section is rather blah. I've never bought jewelry from them. All sorts of used handbags and practically new shoes. Both my teenage daughter and I have bought clothes from here. Something for everyone. What I like about consigning my gently used clothes with this business is that they itemize the clothing that you give them. When the consignment period is over in 3 months, you know exactly which item sold and how much money you will get for it. Unlike another consignment store in the area that just gives you a number for your items and never tells you exactly what sold. Becomes a mystery. And then you have to hunt all over the place to find your items that didn't sell if you want them back. But here, I ask for items that don't sell back and they keep them for me to pick up within a window of time. They take appointments on their website for consigning your things the first few days of the month only. It's very organized and I appreciate that. They may not take many of the items you hope to consign. But at least they're honest and organized.

Well. I have been a long time fan of Chicos and have been coming here for years, although my last…read morevisit was a few years back. I love the selection, the sizing system, The sales ..Really great. BUT The customer service... ugh. It's like that scene out of pretty woman when Julia Robert's walks in and they ignore her. Years ago I think they were the same three or four sales ladies in there. One of them was friendly the others not so much. If you weren't dressed to the nines, they would ignore you whether you could afford the clothing or not. He got to the point where I used to go out of my way and drive to the Orchard Park location because they were much friendlier. A few days ago there was a particular item that I was looking for and purchased online and needed to go to the store to pick up since there is no longer in Orchard Park store I went to the one in Williamsville, the only one in our area. Upon entering, there were two sales people in the store, no customers. One of the sales people was in the corner of the store far for me and the lady who was working at the counter didn't even look back, but said a very disinterested hello. I did find a few items to try on and had them in my arms. She barely acknowledged and just said again under her breath into herself the dressing room rooms are unlocked. The other lady came over. Asked my name wrote my name on the door and helped me into the dressing room. That's more like the customer service that I am used to there. At that time I asked about my order online. The first woman, the unfriendly one, said we don't have any order and I said well I ordered it online and got a confirmation. She said that that's impossible. We don't have anything . The friendly sales lady asked me what the item was. I told her and the unfriendly sales person said oh there is one of those in the back. Let me bring it out of course that was my shirt, but apparently she goes online lags quite far behind the sale hadn't gone through yet. More on that later. I went to check out the unfriendly lady never made eye contact with me, continued her work and basically seem to be telling the other lady what to do and how to do it, even though I know the other sales woman has worked there for many many years. They both have I made my purchase and left the store and I won't be back. I even put an item on hold thinking I would go back the next day and purchase it, but I was thinking why would I subject myself to unfriendly sales people. I went home and ordered a T-shirt I initially wanted and had it mailed to my house. The order took immediately. Then two days after that I got an email from Chico online saying my initial order was available at the store. Looks like I will have to go back to cancel the order anyway. I can hardly wait. These women need a lesson in putting the customer and customer service. The one lady behind the counter who I am, assuming is the Manager has an attitude that is horrible. No eye contact, not friendly, and I would like to say she was having an off day, but as I said before, she has worked there for years and it has always been this way. The other women that used to work at that store had the same attitude. I'll just stick to buying online. I only gave two stars because of the merchandise.

My wife's favorite store. Being 5'11" they have clothes that fit her and don't look like Granny…read moreGoose clothes. When I go here for presents the staff is always helpful. They are constantly getting in new inventory and alert my wife. Lucky me! They are always having sales and deals. She thinks their clothes are reasonably priced.

My girlfriend loves this store. We spent a lot of time there today. The staff is nice and they have…read morecomfortable chairs. They also gave me something to drink. 10/10 painless shopping experience. My girlfriend also got a lovely dress.

Debbie & Kilby were fantastic. We wandered in today and they made us feel instantly like family!…read morecute little shop, great hidden gem! #vegasstrong

I purchased two dresses; one I was sure about, the other I was not. I attempted to return the dress…read morethe owner profusely recommended. It felt at the time that the purchase was to please the owner more than myself. The next morning, less than 24 hours after the initial purchase, I attempt to return the dress and the owner said, "I can't believe you would ask to return this." I was a new customer and was not told the store policy at the time of purchase. Essentially, I was punished for shopping there. I faced a hardship because I did not look and read every single thing on her cluttered counter. I could understand refusing the return had the dress been worn, or if the return date was lengthy, but she refused to return my money because there was nothing else in the store worth purchasing. The most challenging part was the owner's deplorable attitude. She only cared about how the purchase impacted her, not me. Had she returned this item, I would have been likely to patronize her business in the future, now, all I will do is avoid it and warn others to be 100% certain of their purchase.

Love this place. They have such cute pieces. I purchased a beautiful cognac leather multi-purposes…read morebag that can be worn 3 different ways. I have received so many compliments on it. love love love and highly recommend. (Plus it's in one of the cutest neighborhoods in Buffalo)

While in the area for a work conference before Mother's Day, I came here for inspiration. They…read morehave lots of stores inside the mall and a decent food court with many options. I went on a weekday around lunch time and it was basically dead in the mall and definitely in the food court. I did see lots of empty storefronts as well, which seems to be a sign of the time for malls these days. The mall was very clean, very modern/up-to-date with the décor and a offered a comfortable, safe shopping experience. If you're in the area and need a mall to shop at, this would be the place and they would probably have what you're seeking.

Things really have changed since Covid. I remember there were a lot of stores opened before but now…read moreit's half empty. I only bought a pair of running shoes at the Nike outlet. The only section full was the food court. Service was fast due to not so many people. There wasn't too many things I needed so it was a pretty fast tour of the place. Gap, Banana Republic, Puma, Nike, etc were there. Value was okay for Nike. That's like the only store that was packed with people. With the expansive exchange rate it's hard to buy things on the US side for Canadians.