I've been coming to this beauty world since I was in high school. I don't come often but when I do…read moreI get what I need at a reasonable price. They have everything from wigs to makeup. The owner is also very nice and pleasant.

One of my favorite stores in the mall but it can get fairly busy. Also there is generally some…read moredelay in finding help. Nevertheless, I love browsing here. It is always a treat!!! And I cannot walk by without stopping in. I seldom leave without purchasing something . I love the fragrances, the makeup, skincare, and haircare. I also love their rewards program which includes an annual birthday gift.

I stopped by this Sephora location and was disappointed with the customer service. There was a long…read moreline, which I understand can happen, but no one greeted me when I walked in. One employee even made eye contact with me, turned around, and walked away without asking if I needed any assistance. After waiting for a bit without being acknowledged, I decided to leave without making a purchase. Good customer service starts with simply greeting customers and offering to help. Unfortunately, this visit left me feeling unwelcome.

In the words of Joey from Blossom: "Whoa!"…read more This place is huge if you have any need for any type of hair product and I do mean any type you need to go here. But I must warn you, this place is not for beginners. If you aren't sold on what type of hair care product you need or what type of hair weave you want to sew in, take yourself to Youtube and educate yourself. If you don't you will easily buy up the place. You've been warned!

Beauty World is incredible!!! This place has everything imaginable and more! There is no need to go…read moreanywhere else after stepping foot into this

I really enjoyed my experience. Clean well organized store. I found it by looking for a location…read morethat was open on Sundays.

Went in for body wave full lace wig and was told they didn't have any for the length I wanted so I…read morepurchased straight full lace. Contacted my stylist and was informed that this hair will not work for what I want and was advised that since hair was not opened contact the store and just exchange it. I contacted the manager here and was told I can't return even for an exchange, I tried to explain that hair was not opened and I just purchased this today and I have my receipt and was still told no. I will never shop here again. No where on the receipt does it state all sales final or no returns accepted.

My sister and I were looking for an everyday wig, and Eunice helped us out big time. She went above…read moreand beyond looking at our face shapes and making sure we picked a style that we felt confident in. She even trimmed the lace for us. I would highly recommend shopping here.

Pretty basic. Prices are standard. No real flow to the store which makes it difficult to navigate…read morein a hurry.

Love this store. I can always find what I need and at a reasonable price…read more The staff is always welcoming and friendly and knows where everything is in the store! Highly recommend going to them. Oh and the prices are lower or compatible with the nearby local beauty supply stores in Durham. Is not wheelchair accessible. Karin

The absolutely worst Beauty Supply store in Durham. OVERLY Priced and terrible customer service…read more If your a stylist they WILL NOT honor your license. The only reason they worth going to is because they're open early and close late. Go to Beauty World or the Beauty Supply on Glenn School rd. They're the best Beauty supply store in Durham. Duke beauty Supply sucks, they also have the real tall African looking guy who follow you around the store!

I have been shopping in here for 10years it has been ok never was that great but I found it very…read moreconvenient to my home. I completely lost respect for the whole business, when me and my 2 daughters came to shop and as soon as we came in a Asian man employee comes up to me saying you are the one that stole a lot of stuff from us. I was so upset I have never in my life done anything like that I am a hard working mother of 4 kids and have spent hundreds of dollars over the years at this store. Once he realized that he had accused the wrong person he apologized,that didn't help the situation.I was racial profiled because there was a black women who had came In there and stole he was basically saying all black women look the same I will never spend a dime of my hard earned money again in this place!!

Selection isn't that great. I recommend beauty world. The hair selection is often tacky colors…read more Like, I dont want blue hair. I wanr 1B, 2, 4. Not electric pink. This place is good for very basic items, similar to Sally beauty in my opinion.

Cute store filled with things you probably don't need but will want. LOL. Affordable prices on home…read moredecor, especially seasonal/holiday items. Also, there is makeup, stationery/pens, food/candy, and more. It's like a Five Below on steroids (prices are not necessarily $5 but nowadays even Five Below has higher prices). Although it doesn't have the same pricing structure as Five Below, the store gives you a similar vibe. My favorite items are the pens. You can buy a single pen in brands like Mildliner, Pilot, and more in a range of colors (if you're a pen lover, you know the thrill of being able to try out one pen before committing to an entire pack). Service is fine but, based on my experience, you may have to go to the checkout counter to get an associate's attention if you need help.

Amazing deals, always clean! Friendly staff and self checkout available. Very nice storeread more

Satisfied every visit, great selections and great prices. Never been on a sunday... online says…read moreit's open..is it really open on Sundays?

From the owner: We are a beauty supply store that carries a wide range of products from hair extensions, weave,…read morewigs, braiding hair, hair, skin and nail care, salon and barber care and tools, hot tools, cosmetics, jewelry and much more. We strive to give the best customer service and care about each one of our customers that comes through our door. This beauty supply store is under new ownership and we have worked hard to add a greater variety of products and popular products that are trending.

I see this store has gotten some poor reviews, however I have been there…read more 3x times now. Every time I have had someone actually greet me, and tell me they will be with me in a minute. I needed to return (11/27/18) and had Cassandra assist me. We tried to find a substitute for the shampoo I had. After a few minutes, she said ; "You know what, why don't I just give your money back and you can shop and get what you want at another store." I was stunned, as I had no receipt . I am sure they get busy and can't help everybody at the same time. I would not judge this Sally's by a few poor reviews. :)

Terrible! I came here before I went t to the restaurant and they had a sign on the door came back…read moreafter same sign on the door and same girl still waiting outside, said they never came back. I asked why she was still waiting so long she said they closed all the other Sally's in the area so this is the only one. I called the one near my hotel and made sure they wasn't going to have a sign up soon and left this store and went there. I can't believe they aren't adequately, staff to serve their customers.