I really enjoyed my experience. Clean well organized store. I found it by looking for a location that was open on Sundays.

customer service is horrible and their exchange policy is ridiculous! please avoid this store and shop elsewhere!

Went in for body wave full lace wig and was told they didn't have any for the length I wanted so I purchased straight full lace. Contacted my stylist and was informed that this hair will not work for what I want and was advised that since hair was not opened contact the store and just exchange it. I contacted the manager here and was told I can't return even for an exchange, I tried to explain that hair was not opened and I just purchased this today and I have my receipt and was still told no. I will never shop here again. No where on the receipt does it state all sales final or no returns accepted. read more

Nc Beauty Outlet - Full lace wig w/receipt - Cosmetics & Beauty Supply Near Me - Durham, North Carolina

See all

In this business they are thieves, they present you with quality extensions and when you buy them they are plastic and there are no returns, for me they are a Big scam, do not buy products since the quality is at 30% IT IS NOT RECOMMENDED read more

Nc Beauty Outlet - They present you with quality and sell you plastic - Cosmetics & Beauty Supply Near Me - Durham, North Carolina

See all

Excellent customer service and great prices! I enjoy shopping at this location. The staff is always friendly, and knowledgeable. I always feel welcome and find exactly what I need. I visited this evening and appreciate the consistency. Thank you all for continuing to provide impeccable service. read more

Huge selection of hair extensions and products. The owners are very friendly and welcoming. The young ladies are pleasant and helpful. The largest selection of quality lace front wigs I have ever seen. They also have some heavily discounted wigs near the back. I'm talking 2 for 18. 10% off red tag wigs and 20% off display wigs. The prices are very reasonable. I like the fact they have travel sizes of just about anything you need like pomade, hair gels, and lotions. This allows you to "test" products out before committing to one, without having to pay full price. When I travel through Durham, I will stop here. 5 stars read more

If you buy a tool of any kind in a box and open it cannot be returned. I bought a flat iron. Couldn't return it because the box had been openedIf you buy a tool of any kind in a box and open it cannot be returned. I bought a flat iron. Couldn't return it (it hadn't even been 48 hrs) because the box had been opened. Just stick to Amazon for those kinds of purchases. Stick to lashes and lipgloss here and you're good! Not a good return policy. Just stick to Amazon for those kinds of purchases. Stick to lashes and lipgloss here. Not a good return policy. read more

Truly a great experience here every time. Great attention from the associates who are also professional and friendly. The owner is always helpful and cheerful as well. Excellent selection, very clean and organized!! My favorite part....OPEN on Sunday!!! read more

I will never patronize this store again. I typically don't like to go to these stores, because I am aware of the watered down products. As a professional hairdresser for over 30 years. I haven't paid much attention to how little we as African Americans invest into our own community. The reason I am writing this review today is because, I am taking a stand against what I see going on today. I went in with my partner, and he sells professional apps. While I a purchasing something for this store , in the same breathe my partners offers the owner of the store a great product. He looked at him with such disdain, it made my blood boil. How pathetic is it to bring a store to Black community and suck out the money from there community but, not give back. I WILL NEVER BUY FROM HERE AGAIN, AND I WILL TELL EVERYONE ABOUT IT! I mean what was wrong with a little respect, even if you didn't want to buy form us! read more

Super inexpensive products... brought 4 packs of "pre-stretched" kankelon braiding hair for 4.99 & 5.99 a pack, same brand and package that's usually 9.99 at my regular hair store, what a steal! So I thought, until I opened the hair and realized it was a cheap synthetic replica, nothing like the authentic product, maybe got a bad batch. Otherwise, Super affordable products and friendly staff. read more