Well, at 5-stars, this place exceeds expectations. It will cost you a few Benjamins to get a…read morecomplete Balayage, but, this was a treat for me. I have only got services to upkeep my Balayage, so I am prepared to pay. I like that they greet you (a front-desk area with things to purchase), offer you a beverage (champagne or beer), hot coffee, tea, juice or water. They have great stylists, and a room in the back for hair washing, drying and just spa-like relaxation. Make your appointment on their website and get ready to be pampered!

From the very first phone call to scheduling to the end result, things at Trinti have been very…read moreeasy going and pleasant. At scheduling time, the receptionist was very nice and worked with me to find a time that fits schedules well. I was scheduled with Michaela for a Halo face framing type situation and was greeted very kindly by her and everyone else at the front desk. They offer you water and other beverages there as you arrive. There is also local crafted jewelry in the sitting area to browse. Getting back to hair, Michaela was very personable, funny, nice, and professional. The experience was nice and it feels like you're just chatting with an old friend. Honestly I probably chat too much but the story of my life LOL. They take you back to the hair washing area which is quiet and Serene, ready for relaxation. They also offer you and I mask type essential oil situation where you can pick different scents. After your hair is done washing you get processed and then you go back to your sitting area. It took a little bit to get my hair to the desired look but Michaela and the salon made it very easy to work with and get the results we were hoping for. I appreciate them for being so accommodating and ease of everything. Michaela is a great stylist and I would recommend booking with her anytime! Not only will she make your hair look better but just speaking with her makes your day better too.

Scott is an amzing curly hair artist. The quality of his work is exceptional and is really the best…read morefor curly hair. I highly reccomend his courses too. They are a big help and offer such wonderful curly hair tips.

Scott is an artist! I was so frustrated with my hair and Scott gave it new life. Here's what…read morehappens when you walk into his salon -- he listens! He wants to know about you and your hair. He made me feel great from the moment I walked in. He cut it curl by curl, turning it this way and that to make sure it was right from top to bottom and all over. I have *never* had a stylist take that kind of care with this thick mop. Then he cleansed it, making sure I got my hands into it so I could tell exactly what it should feel like. Finally, he taught me how to handle it and apply products, talking me through doing it myself and making sure it was all written down for me. I left completely confident that I could make it look this good at home. And WOW! I had no idea my hair was this curly!!! It looks AMAZING. Gorgeous! And it's not stiff or sticky or anything. I had to run some errands on the way home and I was really bummed because it was windy. I was afraid it would be a mess again before my husband even got to see it. I got back in the car and anxiously peered in the mirror. It was a little tousled, but it wasn't a bit frizzy -- it was adorable! Whew. My family was amazed when I got home. I know it seems expensive, but Scott is SO worth it. Just suck it up and go. He's not one of these guys that does something you can never repeat at home so you have to keep coming back all the time. He makes it so you can handle your hair on your own, just returning a couple of times a year. With my life as an author and speaker traveling all over the place, that's essential. Best of all is that Scott is a super-nice guy. He was fun to talk to and really seemed to enjoy working with my hair -- you know how rare an experience that is for a curly girl at any salon! Scott Musgrave is the best at curly cuts and you will be so glad you put yourself in his hands!

I came today for a hair cut and Hayley was my stylist. She…read morewas excellent at answering my many questions with knowledge and kindness. I loved the massage during the hair washing! Nice, clean atmosphere and plenty of parking near the entrance. Hayley is a talented young lady!

Caleb is the best! I've been going to him for several years now, and each time I visit, I feel so…read morewelcomed. Caleb takes time to assess what your hair needs and is careful to never over process or cut your hair too short. He listens to what you want done to your hair, while maintaining your hairs health.

I had a great experience at Tony Hair Salon. I walked in to my appointment and they were able to…read moretake me immediately, which I appreciated. The stylist took the time to listen to what I was looking for instead of rushing through the consultation. I got a short haircut and that cut requires precision and attention to detail. You can tell they really care about getting it right and making sure you leave happy. I would recommend to anyone looking for a quality haircut and attentive service.

So I have been growing my hair out for almost a year now. It's been looking straggly so I went in…read morefor a trim since they did good on my wife. First thing out of my mouth was please keep the length. I'm tired of the short military haircut. Well.... That didn't last long at all! He went straight to the #4 for the sides and started cutting. I was hoping he was just trimming the side and making me have ears again which is why I needed it trimmed. Then he started with the back and just cut off all the length. I DO NOT mind the different cultures in America as it is what makes America great. But please, if you are in business or do business with a multicultural group of people, learn the base language! If I go to Brazil, I would not expect them to learn my language. I am the guest in a foreign country and would and have learned different languages. I would NOT recommend this place if you want something more than a regular haircut.

Idalia is a gem! So happy I found someone that listens and understands what you're looking for in…read morecolor and styling. Highly recommend her services. The salon staff are lovely as well.

This hair salon charged me $350 for a "no-show" appointment that I canceled almost a month in…read moreadvance. When I called to ask them about it, they refused to refund the money or provide the original service the $350 was charged for. Also the charge is listed as a recurring payment on my bank account so they have access to recharge my card repeatedly and feel they don't have to answer to it. The owner (Zachary H.) was absolutely horrible when asked about working with us to resolve the issue. There is nothing in their policy that states no-refunds or partial credits, in fact, it states they will do everything they can to ensure you leave happy! That's actually crazy. If they wanted to ensure their customers were happy they could simply provide the service that was already canceled a month ago, paid for anyway (against my will), and still refused by the salon. They could have made it right in any way but they simply refused. These people don't care about their customers. Beware!! Go somewhere else and guard your card information!!!!! EDIT: Hi zachary. Just wanted to let you know, your reply on my review very much shows just how much of the run around you gave me. No business in their right minds puts pocketing $350 over the satisfaction of their customers. Tell me why Roots Salon and Wellness in Cary NC chooses to do so? Is arguing with your customers the best way to handle customer service? I was just wondering. Also, you haven't shown ME proof of anything. I want to see proof that I didn't call and cancel the appoitment, because it is simple to pull call logs from my end. Is it from yours? also, I was not provided a copy of this signed document. I would like one. I would like to know the best way to pick that up since we aren't exactly "welcome" at your salon. Next, there is no clause that I am aware of (I don't have a copy because I wasn't provided one) that states if partial credits, deposits towards future appointments or no refunds will be made. Understand that in small claims court, that will be pointed out. You denied me the service after the fact. Not just a refund, but the service itself. Dont forget that point. Another Edit: "We are very understanding and lenient because we know that life happens and things come up" seems very untrue considering the great lengths you're willing to go to to keep my money now. Just saying.... One more edit ... I wanted to point out that the Brazilian blow out was a service sold to me while sitting in your salon chair. It was an UPSELL that was pitched to me while I had a stylist doing my hair. It wasn't something I asked for, it was recommended and promoted by your team as I was getting my original service done. the price of the service was never told to me. I did not sign a separate document regarding the blowout. Only the original document for the highlights. No price was ever shown to me but the website specifically lists "$250-$350" as the price RANGE for the service provided. When I called and asked the salon why I was charged the upper end of this range automatically, they said that the Brazilian blowout is $350 and the other smoothing services are the ones that are $250. That's not what is listed on the webpage. Only the price range. This price was not communicated to me prior to signing up for this service that I had no prior knowledge about and that was "sold" to me while in the salon.

MEREDITH gave me an awesome long layered cut a few months ago and I'm still loving it!…read more As someone with long hair that likes to keep it long with lots of face framing layers I'm always worried about someone just blunt cutting it. New to the area so not sure what typical hair cut pricing is... I did feel it was a little pricey for just a cut and blow but could be wrong $120

Savannah is so amazing! She did my haircut and my style, just exactly what I asked for, she is very…read morefriendly and nice to have an appointment. The salon is nice and clean, good soft music.

Loved Emily. Very nice salon with a relaxing feel. I killed my hair with an unfortunate in home…read morehair dying incident and she was so kind and is helping me work on getting my hair back to healthy. She colored my roots and trimmed up my hair. I love it. I'm definitely going back.

I really was looking forward to going here but my appointment was cancelled with less than 1 hour…read morenotice, after I planned my whole day around it. I'm pretty bummed and not sure if I will reschedule, since it was so difficult to schedule in the first place. It seems like an awesome place to go but incredibly unfair that they charge you 50% of the total cost for cancelling close to the appointment date, yet they have no negative repercussions for cancelling on me so close to the time of my appointment. They said the hair stylist was sick, but it would have been nice if they had called me earlier in the day to let me know.

The BEST in the business! Jessica has done my highlights for years and does a fabulous job every…read moresingle time. In addition to being a talented stylist, she's professional, personable, and hilarious! I cant believe I was lucky enough to find her and can't recommend her enough.

I first scheduled with Jessica last November- the day of my appointment she texted to cancel…read more Reschedule 2 days later, again morning of appointment received text she needed to cancel. Finally got rescheduled and she showed up 30 minutes late. She did a nice job so thought I'd go back. Recently Scheduled few weeks out for Sep 12- while driving to my appointment received text she was going to be 30 minutes late. Then received another text would be another 15 minutes. Finally showed up an hour past appointment time. She thought I was wrong to be upset - needless to say- I did not continue with appointment and definitely do not recommend. Very unprofessional.

Noelle has been doing my color and hair cuts for years. It's hard for me to find a colorist that I…read moretrust. I was happy to find her online after moving back from Japan. She can do classic and more modern edgy cuts. She is the only hairstylist that I can give free rein over my haircuts. They always come out looking terrific.

The absolute best. I have long curly hair and she's the only stylist that does my hair as I ask…read more I've searched over 15 years for some that could cut my long, thick, curly hair and she is THE ONE.