At first I thought Pets a go go Briarcliff location was great. Nice staff although hard to reach by…read morephone for only owner answers the phones. No videos to see how my dog is doing and I thought the owner could be annoyed with my checking in on my 18 month old puppy. I liked that they required Bordetella vaccine and fecal test every 6months I was correct though the owner Nicole was annoyed by me calling and asking her staff to watch over my baby , I'm just an over protective pet mama who loves her dog so much. I was the same way with my previous dog as well. I was told today not to come back with my baby 18 month old dachshund because I am too much of an overprotective mom and it puts too much pressure on her staff and I guess her as well. My outlook is it was meant to be. But I will agree with any bad reviews of the owner Nicole being rude otherwise for that not a bad facility.

I didn't read reviews about this place before bringing my dog here.... As I continue to read them…read morenow, I see a lot of mix reviews about this place. I took my dog (a 64-pound nonaggressive, submissive pit bull mix) for half a day daycare, when I picked him up, I was notified that he was injured from another dog who had nicked his ear... I was upset that i was not notified of the incident when it had happened. My dog had blood dripping down his ear, onto his coat.. onto my car.. and every time he shook his head it would splatter elsewhere. I was on facetime with my fiancée and we were both surprised because we expected this to be such a fun experience for our dog! he seemed under stress and rushed to get into my car on the way out literally pulling me to leave. I tried to call for the manager and didn't get a call back. I ended up emailing the manager that same evening and got a response back reporting she had been in the ER with a family member the day before and couldn't reach out to me beforehand (totally understandable so i didn't get upset about the delayed response). What I did not like, was the way she downplayed the incident and the fact that I wanted to be notified when my dog is injured in her email to me... she reported she doesn't know me well enough to know I would want to get notified but as any dog parent knows, it's the principle to know- whether its big or small- and who wouldn't want to get notified when their dog is injured. Especially as my dog was actively gushing blood from his ear. It might've not been a big wound, but it was still bleeding a lot. I took my dog to the vet, and he was put on antibiotics. The manager of this location was able to reach out to the other dog's owner to pay for my vet visit, but it was submitted to the account for future visits.. and I no longer feel comfortable leaving my dog at this place. This might work out for others but unfortunately didn't for me!

Hannah is amazing. Beautiful, well equipped mobile pet grooming truck came right to our door. My…read morethree little angels (pups) loved her, and you can tell she totally loved them back. She took each one individually and did an amazing job on each. Previously my dogs would be so stressed out after a grooming. This time, between being at home, and with someone that was gentle and caring, they acted more like they had an afternoon at the spa. We will definitly be booking again. We found our forever groomer.

Hannah was recommended to me by a friend who I trust. She exceeded my expectations. She was so good…read morewith my dog. My dog was happy and beautiful when she got in and she felt it! You can't fool a dog they know good people and my dog loves Hannah. I highly recommend this business

As soon as my dogs and I walk in we are treated like family. Penny was thrilled when she saw the…read moreshape that the dogs I adopted from her were. She is generous. If you need an extra anything and she has it she has no hesitation when she just hands it to you. She knows about dog allergies. If she sees nails need cutting she just does it. I can't say enough good things about Northwind and Penny.

The best, LOVING, caring team can never thank them enough . The endless care, passion, time,…read morepatience etc. I owe them my life !

My girl Alona a 16 year old lab adores Patrick and always can't wait to leave house on a date with…read morehim. Patrick treats her with such kindness and care and is mindful to handle her gently as she is frail. I believe we have been with Patrick for over 4 years and it gives me great pleasure to highly recommend him.

We were very pleased with 'furry PAL's service. Even when we had to leave on an emergency, we just…read morecalled them and they took care of our cat. They were reliable, and even took care of our mail. We would recommend their service to anyone, for sure.

The positive reviews on Yelp inspired me to bring my dog, a 16-lb. Chihuahua Shiba Inu mix named…read moreSam, for a grooming at Metro Pups. The booking experience on the phone was pleasant enough. I made sure to explain that he is a heavy shedder given his Shiba background and needed a very good brushing out. However, after spending 1.5 hours at their shop, my dog looked clean but curiously thick-haired, and hair was falling off of him with every step. I took him home and took my brush to him (the small Ferminator meant for his breed type and size, one that I've been using successfully on him for the six years I've had him), and clumps of his undercoat began coming off. I called Metro Pups and they told me to bring him back for another brushing, but when I did, they got incredibly defensive. They told me their "commercial methodology" - blow-drying my dog as a way to de-shed him and then taking what I saw was a fairly wide-toothed comb to him - was better than mine, and that I should expect him to shed after their de-shedding methods. They even told me that yes, it does sound counter-intuitive, but that's how it is. Among the excuses: I was told that I don't know my own dog, that my brushing methods all these years are wrong, and that my dog will always shed. Oh, they also told me his hair is falling off because he is "excited." Having had Sam for six years, I know he will *always* shed, but also know from my own thorough brushings of him, and from taking him to other groomers, what a good, proper brushing looks like. This was not it. I left Metro Pups and spent 30 minutes brushing Sam, yielding a beach ball-sized pile of hair - I took a picture after I threw half of it out, but have attached here a bit of what I took off. It's clear that they did not take the time to properly brush my dog, or if they did, used methods that are not up to par. Including tip, that's $62 hard-earned dollars, plus my time, down the drain. I would not recommend this place if you expect a thorough brushing / de-shedding of your pup.

They have a couch. My pup really appreciates that…read more She goes to daycare about once or twice a week & plays with all of her friends. Always has a great time & the dogs are well supervised & cared for. The owner & staff are great. They love the dogs and give them the space they need to just be dogs & have fun in a safe environment. They even have activities like pool parties occasionally for some added excitement. A great addition to ossining. Any social and well-mannered dog should have no problem fitting into the pack. My pup started daycare with the owner at 5 months old and now she is almost a year and we've never had any problems or complaints. Just a happy tired doggy

Everything went extremely well. Our dog loves Dogwoods with Kevin and Robert. Been going there for…read morea years.

My brother used Dog Woods Camp for their dog training and weekly camp for their dog going back 20…read moreyears. We got a puppy this past summer and had Kevin help train our puppy, Scout. Scout now goes to Dogwoods camp twice week with Rob. Scout sits by the back door waiting to go, he loves it. They are both extremely knowledgable, excellent trainers and practice humane, kind training techniques. I give them my highest rating.

We stopped by SPCA of Westchester in the afternoon without an appointment (super convenient that…read morethey take walk-ins). After filling out an application for an adult cat, a staff member walked us back to the adoption area. The facility is easily the cleanest shelter I've ever visited--spotless and absolutely no smell! The cat "condos" are amazing, with three levels and a hidden litter box on the bottom floor so the cats have plenty of space. They also have fun themed rooms for others to roam around in like tree houses and libraries. The team gave us great recommendations tailored to what we were looking for. Because the meet-and-greet room is small and was occupied, we waited about 20 minutes to go in. Once inside, we played with 2 or 3 cats and fell completely in love with Biscuit, who was incredibly affectionate. Our time in the room was a bit brief since it was getting close to evening feeding and closing time, but the staff's dedication was obvious. The team is a little quirky, but they genuinely love these animals and the animals love them right back. On our way out, we even caught a glimpse of some of the dogs through the glass. The staff was very thorough about what caring for a cat entails, which gave me pause about whether I was ready just yet. But I haven't stopped thinking about Biscuit since we left and would love to bring them home when the time is right. Highly recommend visiting!

Love their Dog Day Out Program. Love that their place is…read morewell kept. This is Foxy, a lovely mixed Australian/ Terrier/Kelpie. She's very sweet and gentle. She is ready for a loving home.

For nearly 10 years, we have been sending our black lab Stella here whenever we go away. we…read morecouldn't imagine trusting anyone else with her! Theresa is incredibly loving and makes the whole experience seamless with her door-to-door pickup and drop-off service. Stella says it all -- the moment her car pulls up, she bolts straight for the back seat without a second glance back! She sends me pix of Stella throughout our time away and we can always catch a glimpse of her on Theresa's insta posts. She is right at home at Theresa's place!

We have been boarding our dog Jessie for 10 years. She loves going there-it's her home away from…read morehome. Theresa is loving and kind and takes great care of Jessie. When I go on vacation, I can relax knowing that Jessie is in good hands!