I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

Liars and scam artists. Paid to $72 scheduling fee was shown a price of $138 at the end told them I…read moreonly have $140 to spend including the $72 I already paid they told me that the $72 would come out of the $138 and then charged me the $138 then they say well you signed there very shady very very shady. Do not go here.. They're gonna respond and instead of saying, sorry there was a miscommunication they're gonna say that since I signed and it's on video that it doesn't matter. Very upsetting because I like Dr. Flathers, but this place is a scam. I was very clear about the two things I wanted and they were not clear at all about the things they added terrible terrible business practice Shameful I am sure they're happy they got their 80 bucks and lost a customer for life.

Morgan has my boxers nails at least 3 times & my mountain cur once so far. She has her ways of…read moregetting the job done that my boxers anxiety seems to be decreasing. My cur takes a little bit of teasing of the dog treats to get her to chill out. But in my curs defense she doesn't really like her paws touched. She also microchipped my boxer. Highly recommended for those whose fur babies who have high anxiety. I would definitely trust her with my babies.

Morgan was a godsend. We have three dogs, none of whom are "easy" to watch. One is needy and an…read moreescape artist, one is skiddish and won't come near strangers, and one has the personality of a mouthy hyper toddler in a 60lb scary-dog looking body. Before moving to the area, we had dog sitters and dog walkers who couldn't handle them, especially the sled dog pulling of two huskies. Morgan didn't just handle them; she loved and took care of them. We have used her for drop-ins and overnights, and I could not ask for anyone better. She communicates thoroughly and goes out of her way to make sure I don't have to worry about my babies when I'm away. Can't recommend her enough!

Brian is an extremely reliable and honest person that we trust to care for our two dogs every time…read morewe are away from home. We find him to be easy to work with and our dogs always respond to him in a positive way, so we know he takes good care of them in our absence. We highly recommend Brian!

From the owner: In home pet sitting services: feeding and watering, dog walking, brushing, cleaning up pet…read moreaccidents, pet taxi service. Home care: mail pick up, newspaper pick up, take trash bin to curb and return, water plants, home security checks.

Staff is always friendly and our dogs are always excited to go to camp. Our 2 dogs have been going…read moresince they were pups, about 6 years now. My dog I had prior to these two also went for several years and all was well.

I know this chain from Utah where we're originally from. We just moved to Springfield and the first…read moreday of moving we needed to board our 1 yr old dog. She was boarded for 3 nights. The first night she was there I received a phone call. They explain that she had a quarter size wound on her hip. They offered to take her to the vet. But at that time I told them to keep an eye on it and on her and to keep it clean. I called twice a day to make sure she's doing okay. They went through their footage and saw that she might have gotten the wound from one of their gates. They kept her wound clean and bandaged the whole stay. The day I picked her up I took her to the vet ER. I informed camp bow wow of this visit and said they can credit me the amount of the bill. They made sure that I was okay with the credit, which I am. The vet also agreed that this wound did look like a scrape against a hard or sharp object. We also noticed she had a little scrape on her shoulder as well. She ended up with 6 staples on her hip. ..Accidents happen. I loved how they kept in contact with me about her stay and how open they were about the whole situation. I will be using them again

Rae treated our dogs like her own. Our dogs love her. She is very conscientious and dependable. We…read morehighly recommend her.

From the owner: Dog sitting for $20/night. I provide a safe, warm environment for your dogs when you can’t be home…read more I have a fenced yard and take many walks. I have lots of experience with all different types/behaviors of dogs. Your dogs must be up to date on vaccines and flea meds. Please call or text for more info!

very nice people they took care of my puppy for about four days and she seemed to be very happy…read morewhen I picked her up. They also did a grooming that looked amazing. I would recommend this establishment. They are a little pricey on grooming, but they did better than average job

My 2 boys have been going to Happy Tails regularly, actually every Friday up until a few weeks ago…read morefor daycare. We have boarded them for the weekend and for up to 8 days while we were on vacation. Happy Tails is awesome!! To start, the staff is very friendly, helpful and attentive to the animals. I love seeing the pictures of daycare on Facebook every day. My boys always look happy, the other dogs look happy...it's a great time for all. They get excited and amped up every time I tell them that they're going to daycare. Unlike another "boarding/daycare" place in the metro area that we recently had a horrific experience with, it doesn't smell like urine or smell like dog at all, the staff is awesome, they're organized and a pleasure to work with. I have never worried about leaving the boys there because I know that they're well taken care of. An added bonus is that Spring Valley Veterinary is right next door, which happens to be the boys vet, in case they ever need to be seen. They come home exhausted from a full day of play with a big, tongue out smile on their faces. They for sure get a 5 star review from me!

We did a last minute fishing/camping trip. Needed a place to house Miss Blanche for two days for…read moreChristmas lights at silver dollar city. I know she had a great time! If we travel back to the area I will definitely be using her again!

Very nice lady, it was last minute for a funeral in another state. She was wonderful because I was…read moreso nervous to drop my dog off. She sent some updates during the day and my dog looked like she had a good time and she was very tired. I would recommend her. No kenneling and it's in her house. Looked clean. I would happily leave my dog there again if in the area.

This is a terrible place to board your pet. Sure, the facility is nice and in a nice part of town…read more The prices are fair. But the service is ridiculous and the people are rude. I was over priced by a full day and then lied to about how much they were charging me. Additionally, when I called to set up the boarding arrangement I was told my dog needed an additional booster shot. When I took her to the vet the doctor had no idea what shot she needed because she was current on everything. That resulted in me having to pay even more money. The dogs don't even get to run around, you have to pay extra just for them to go out in a yard. And a simple 5 minute walk is $4. So expensive for basic things that a dog needs. Every time that I would call there for information or to set up boarding for my animals the receptionist talked to me as if I were below her and treated me without any respect what so ever. I have worked with other boarders in the area and will never board any animal here ever again. It is such a huge rip off and the price isn't worth the service you get.

From the owner: Whether you are interested in weekly doggy day camp, short/long-term boarding, or just an afternoon…read moreof pampering for your pet Holiday Boarding Kennels offers a broad range of services to fit your needs. Our team of animal caregivers attends to the needs of all the dogs throughout the entire day. Play is supervised and we have a spacious area where dogs can frolic and play. We have everything covered--from socialization, to walks, training, feeding, even bath time! Your pets will have plenty of companionship from furry friends and human companions alike!

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.

First time here and the staff was wonderful!! Dr Rachel Labby was so clear in the situation with…read moreour little Yorke and such a relief that she had no Addison disease. She prescribed just was needed and assisted us with our budget. Misora Baptista

I used their services for about 2 years without any major problems. Then I get a text out of the…read moreblue on a Sunday that they would not longer be able to visit my dogs for their afternoon potty break. That's all I had them do. The text said that they didn't have a worker who could make it to the Northside anymore and that I needed to find other arrangements. Funny that my location wasn't a problem for 2 years. Anyway, I was told this on a Sunday when I relied on their services in 2 days. I was able to scramble and luckily found a trustworthy family member to take over. So I ask them to please drop my house keys off. *Frankly, I had no desire to use them anymore because they became unreliable*. I'm then told my keys were mailed to my house the day before. WHY WOULD YOU MAIL HOUSE KEYS TO THE HOUSE THEY UNLOCK?! I asked if they were mailed certified and hoped they were so I would need to be home to receive them. It's been 7 hours since I asked and no reply yet. Basic common sense, don't mail house keys to the fricking house they unlock!

DO NOT use this company. We say the great reviews and for the 1st time we decided they seemed…read morereliable enough to care for our furbabies. I was very VERY wrong. So the first person I talked to never even showed up for their consultation. Then I was assigned another one, Kat. At first she was very nice and I was very comfortable for her to care for my animals. I left notes around the house for her with toys and treats that were still in toy box when I got home. And the treats were never given out. She was also suppose to bring in the mail but instead it was left in the mail box and front porch. The only thing she did was scoop the boxes and fed the cats. I had bottled water literally right next to their fountain that only 1/2 gallon was used when we ere gone for 10 days? Then I tried to text Kat and nothing and then texted and called again nothing. I was in Florida and wasn't even sure anyone was taking care of them at this point. The worse part was when I called and spoke to Amanada.SHE HAD NO CUSTOMER SERVICE WHAT SO EVER!!! Never have I spoke to someone so rude. I wanted to know why their toys weren't put out or treats not given or the fact that there was bottled water for my cats that was never used and 2 of my Boys have problems with crystals in their urine so they can't have tap water. Thus the bottled water that was to be used. The litter boxes were just scooped and no new was put in top and there were 2 full unopened containers of litter right next to the boxes. So do yourself a favor and find someone else to care for your furry family members while you are gone out of town and not this horrible company.