I rarely leave reviews this long, but this experience was unacceptable. We spent over $500 on tickets for a dj night, bottle service and hookah, expecting a fun night out. Instead, the drunk owner/manager who my husband got a hold of at the bar taking double shots, after given the run around and told off why the music was shut down outside without prior notification or information. We were told by other customers they do that so people go inside to purchase drinks. Just deceptive acts and behavior all along from all staff.
For the inconvenience, the manager informed he would compensate another bottle but brought another hooka. To his cost of this review, the bottle would have been cheaper than the whole ordeal he caused. This again deceptive practice ended up with the drunk manager physically assaulting my husband after he said they lied again.
Manager then groped his shirt shoving him into a tree, causing an elbow abrasion and ripping his shirt, and pushing one of the girls to the ground and dropping the hooka on her. We decided to leave while being assaulted multiple time and basically got removed from the venue from the back exit.
The confrontation by the owners/manager crew family members continued on their behalf outside, my husband was assaulted again. The assault was reported to the police, but no charges were filed on our behalf. The credit charges took an entire week to be posted on CC without our consent of the charges.
No paying customer deserves this treatment for voicing a major complaint which they were so deceptive about with their conduct. If they had noise ordinance on about 6th st, customers should be informed beforehand and not play them as fools for a night out.
Management should handle complaints professionally, not with physical aggression.
I would not recommend Sip Haus. No bottle service, DJ, or hookah is worth being physically assaulted by the people running the establishment. I would not recommend anyone to visit this business. read more