I have purchased 4 separate vehicles from Schulte since 2016. 2 Outbacks, 1 Ascent & and Impreza…read morefor my daughter being the most recent purchase in September 2025. Sales process is exceptional. Never an issue. They teach me how to use the car & I have called them weeks later with questions, always happy to help. The service department- hands down the best. Communication top notch. Vehicles are not perfect so I know how the process works ' no fault of theirs but when I have a problem, they take care of it....IMMEDIATELY!!!! Jen is awesome at her job Had a transmission go out at 42k, they came & got it, brought me a loner, fixed it, brought it back. I didn't have to do anything but report the issue. Hit a deer. Took it to a local body shop & waited 10 days still no quote. Subaru came & got it, 2 hours later was totaled out & they turned it in to my insurance company. My insurance company asked me where can they send a check? Bought another Subaru. Best decision ever!

Exceptional Service After a Stressful Freeway Mishap!…read more After unexpected body damage from a freeway incident today, I visited Schulte Collision & Glass feeling anxious. Tanner Tracy, their Collision Estimator, immediately put me at ease. He took the time to thoroughly inspect my vehicle, explained the repair process with clarity, and provided a detailed, transparent quote, with remarkable professionalism and kindness. Tanner's expertise and genuine willingness to help turned a stressful situation into a reassuring experience. His customer-focused approach made me feel valued and confident in Schulte's services. For collision repair, paint protection, or auto glass needs in Sioux Falls, I wholeheartedly recommend Schulte--and especially Tanner! Thank you! :-)

I just traded a 2019 xc40 for a 2022 xc90 Recharge. I had a wonderful experience yet again with…read morethe team at Volvo Sioux Falls. Tony, my sales person, was very knowledgeable, attentive and incredibly respectful. The ordering, production and delivery was explained well and I was updated regularly. I have always felt that the service I get with Graham - Volvo has been stellar. When the car arrived, Nathan had the paperwork ready for me to complete, sign and drive off with my new car in minutes. Thank you Volvo for a great experience!

The car shopping process was long and painful. It is understood that a new car salesman may not…read morehave all the answers but the one we dealt with couldn't answer many of our questions or did they know how the bells and whistles worked. Took most of the day to try and get a deal going so we ended up just walking away and buying from someone else. Make sure you are on the ball when answering questions and getting prices quotes and trade numbers to the customer. Knowledge is key. And timeliness is appreciated.

Sold a LEMON! 2016 VW Tiguan, 76,000 miles. Shipped to AZ, needed over $5000 in work before…read moredriving, although Tony assured me that the car was perfect & had been through their inspection process, SURE! I would HIGHLY advise taking ANY used car to another dealership/mechanic before purchasing. While I was drinking the kool aid and question the pricing of this vehicle, Tony's exact words"All good!! I get it cars are so weird now a days. These vw this specific model and year retains its value quite well". Purchased this car for 14k, can't find anyone that will give me more than $7500 for, that with me driving only 1500 miles since I received & extra $5000 put into the car. Do NOT trust these guys, I should have known but I didn't really have a say in the matter. I will happily drive this car that holds its value so good & gladly take a refund? Didn't think so!

This is a great dealership customer service and service my friend Andy from Distinctive…read morerecommended and y was awesome experience thank you for all your support and recommendation I got excellent deal I highly recommend

I was passing through and my water pump gave out as I was preparing to leave Sioux Falls on the…read moreSaturday before Labor Day. I contacted multiple garages without success before Dale at Billion said they could do it. They got the job done in the afternoon before closing and did it for less than their original quote. They saved me from three more nights in Siox Falls.

Buying the vehicle was easy but every single salesman or technician I worked with when purchasing…read moremy truck told me there was no mechanical problems with the vehicle and I asked for the complete history of the vehicle. I purchased the car and drive 90 miles and the check engine light comes on and I dig into the codes and the check engine light had been cleared 94 miles ago. So the dealership lied to me and cleared the check engine light so I wouldn't see the mechanical problems with the car and then after driving for 300 miles the torque converter in the transmission went out. Terrible experience with the sales people because I then followed up with them asking on why they lied about this and talk to my sales person and his manager, and neither of them ended up getting back to me. And then I go to the DMV to get the plates for my vehicle and the dealership did not fill out the paperwork correctly and messed up the paperwork, causing me to be at the DMV for hours on end. Awful experience with billion.

Thi was my 2nd time here and I would rate 5 stars this time. Everyone I dealt with was genuinely…read morenice and friendly unlike my last visit. Everyone from Reina, service advisor, cashier and customer service drivers were great. I was here on a repeat problem with my suburban leaking fluid due to a faulty differential gear seal. I was very happy to hear that the previous seal was still under warranty so there was no charge for parts & labor to replace it again. The dealership is very clean inside for the customers.

Bought a Silverado 1500 on New Year's Eve from Billion and was left with a boat load of problems…read moreright off the bat. Horrible rattle noise that was discovered on a cold start. Assumed it was a "winter noise" but only got worse when spring came around. Also had rubbing stock tires and some vibrational issues from a TPMS sensor coming apart. I was told the truck was "detailed" but will definitely need a polish etc... a lot of small things that als added up. The part that still makes me hate this company more than anything is that I was lied to. My first question before making the 3 hour drive to their location was if it had a clean title, to which they responded with "oh yeah absolutely!" This was not the case. I checked the Experian data later on and saw an accident that was not disclosed to us even though we asked multiple times. Shame on me for not checking the report before purchasing but thought I could trust the sales team. Instant 0/5 stars for that lie. Makes me sick.

I brought my '21 Yukon to These guys because my brake pad monitor alerted me that the front pads…read moreneeded replacement. When they were done, they had replaced the rotors also. I knew for a fact there wasn't anything wrong with them because I checked them myself. When I contacted them they said they automatically just do that when they replace pads. You may wonder what my qualifications are that i cauld make the assessment of the rotors. I was trained as a mechanic in the Army and I worked in that field for 10 years until I graduated from college with a Bachelors degree in Mechanical Engineering. Everyone always say that if a mechanic replaces a part on your car, save the parts so you can have an independent evaluation. My rotors had already been scrapped just hours later. In summary these guys are crooks. I will not buy another vehicle from them or their affiliates. Nor will any of them ever service any of my vehicles again.

This review is only for the service/parts/customer service…read more I am new to this dealership and have had my two vehicles in here in the past to be repaired/maintained. They have done a pretty good job up until now. Janene (JDBD Sales Associate) emails me after my vehicle was in and asks how my experience was, they pride themselves in customer service, and if for any reason my experience did not go well to reach out to her. Okay Ill reach out to her by responding back to her email. My response: Janene Ya you probably don't want me to fill out a survey. Ive been waiting for a part for my 2001 Chevrolet Suburban for a month. Kendal (Service advisor) left your company. Now I have a new service advisor (Harley). Harley tells me your parts dept can not find the part (Rear actuator control unit for 2001 Chevy suburban) because my vehicle is too old (really? 22 yrs old) and Chevrolet doesn't make that part anymore. I'm ok with a non GM part I told Harley, but the parts dept cant find an aftermarket part either. So I am informed that I should try to look on Ebay etc and see if I can find the part for you guys. Well I'm not a mechanic and I don't play one in the movies. So in 3 minutes, I find a part on Ebay that has the word actuator and vent door in the description title, but I'm not sure if this is the part. So does Billion GMC expect me, a non mechanic, to know if this is right part and buy it, or every time I find a possibility to call Harley and ask him if what I found is correct? It seems to me, the customer, who pays top dollar to take my vehicle to the dealer vs a small shop, that someone from the dealer should search Ebay to find the correct part for me. Hey, maybe I'm wrong. I don't know. Just seems like lack of good customer service to me. It has been two days since I emailed Janene and I have not heard back from her. Doesn't seem right to me. Unhappy customer - I would get back to them ASAP. There was no auto email coming to me to tell me she was on vacation etc. So the customer is overlooked. That is no bueno. I need this part so my vehicle's AC will work. Its summer and its hot and I cant use this vehicle for any long trips.

In town for business and needed a last minute oil change. No appointment needed…read more The service members were polite and informative while I waited. Great ammendities: fireplace, soda machine, kuraide coffee selections, hot chocolate, water and cookies. Nice play area for children. Quick service and will go back.

Nick Hoyt and his team treated my wife with exceptional professionalism and dignity when she…read morerecently purchased a new Honda from them. They recognized her as a repeat customer, actively listened to her needs and options then presented two vehicles which matched the need. They gave her a fair shake on her trade in, right in the bandwidth of Kelly Blue Book appraised value. The team discussed finance options with my wife and we landed on the correct one. Delivery was seamless as was orchestrating the finance and optional insurance and warranty packages. Finance made the packages understandable without any "gotcha" moments. I've dealt with the other dealers in Sioux Falls and the surrounding area plus with those in Texas. This dealership is one of the top two I've dealt with when it comes to professionalism. Others in Sioux Falls don't even come close. If you're in need of a new or used vehicle check in with Nick. He and his team will help you find the right match at the right price.

Can't say enough good things about Vern Eide! I have had wonderful and fast service in the body…read moreshop, service, and buying four vehicles over the years. Recently I worked with Jacob Sample buying a used Nissan Pathfinder and he was very knowledgeable about all the vehicles on the lot and helping me zero in on what would be the best fit for me. We started at the Acura location and ended up looking at more inventory in the Vern Eide system at the Mitsubishi lot seamlessly. I would highly recommend working with Vern Eide in Sioux Falls and Jacob! The Vern Eide gold program with unlimited car washes, including at Silverstars, as well as a bunch of other benefits has been great too, check it out :)

Great costumer service and amazing transparency. Reuel did an amazing job helping us with our first…read morecar purchase.

We were on our first day of vacation, about 10 hours away from home in a Ford we had bought just 1…read moremonth prior. Our transmission light came on. We were losing power and we were able to coast in to the dealership lot. From the moment we got there everyone was helpful. It needed diagnostics and we needed lunch! A lady told us about everything there was nearby and drove us in the courtesy car to a restaurant and offered to pick us back up. When we got back, we got the horrible news that our transmission was flawed (freestyle CVT) and irreparable. It would cost $5,750 to replace it. I came unglued inside. We were headed to YLSTN and nothing should have gotten in our way! My husband and I debated about what to do, and of course they tried to sell us a car. They offered us $500 for a car we had just bought (not there). The service person we had was great. He told us of some things to do nearby so we could still have a mini vacation and not travel any further because I was so worried. He even tried to get us a free room at a local hotel! My husband wanted to try and limp the car on over to Montana, so we did. We made it there and back (overheating the trans several times) found out about a recall after getting back home (if they would have done a bit of research they could have done it and possibly saved us a little trouble) and still drive it today (put about 13,000 miles on it since May 29,2013). Long story short- ultimately they will do what they are trained to do, try and sell you a car. However, they were kind, understanding, patient, helpful, courteous, and down right friendly.... oh, and they didn't charge me to tell me that it was junk! Thank you to those that helped us.

I don't tend to leave negative reviews--but my experience with Sioux Falls Ford has been…read moredisappointing enough that I feel it's necessary. My issue is with a promise made to me through the Ford Blue Advantage program during the purchase process. After the sale, I followed up with Malik (salesman) to get that promise fulfilled--no response. I circled back again, and instead of helping, he questioned whether my tires even met the required tread specs to qualify, essentially implying the issue wasn't valid. I explained that there may have been an error in how the tread was originally documented and provided proof showing the tires were in fact worn. After that... nothing. No acknowledgment, no resolution, just silence. I'm writing this after also reaching out to the finance and sales management team via email. It has now been about two weeks since I first initiated the conversation with the salesman. I emailed management on Friday, and still--no response. It's been complete silence. What makes it worse is the pattern: instant responses and attention before the sale, but once there's an issue afterward, it's crickets. That kind of "pre-sale vs post-sale" shift is frustrating and honestly feels like a bad look for any dealership. In business, your word is everything. Don't promise something if you can't or won't deliver on it. It's not even about the tires anymore--I can pay for my own. It's about being questioned despite providing proof, and then being completely ignored afterward. I would have much preferred to update this review with a positive outcome, but without any accountability or response, I can't recommend this dealership based on my experience. If someone from management is willing to step in and make this right, I'm still open to resolving it.