This is a great dealership customer service and service my friend Andy from Distinctive…read morerecommended and y was awesome experience thank you for all your support and recommendation I got excellent deal I highly recommend

WORST service shop ever! The dash light went on in our Beetle indicating an electrical problem…read more Called service department and they don't answer, just goes to voicemail. After repeated calls and finally talking to someone, they said this could indicate a serious problem BUT they had no appointments available until October (this was on August 19)!! We just had the car in a month earlier for routine oil change and their shop did not look busy at all. For Pete's sake hire some more mechanics!! So frustrated, we are going to trade in the car for something else at a reputable dealer.

I have purchased 4 separate vehicles from Schulte since 2016. 2 Outbacks, 1 Ascent & and Impreza…read morefor my daughter being the most recent purchase in September 2025. Sales process is exceptional. Never an issue. They teach me how to use the car & I have called them weeks later with questions, always happy to help. The service department- hands down the best. Communication top notch. Vehicles are not perfect so I know how the process works ' no fault of theirs but when I have a problem, they take care of it....IMMEDIATELY!!!! Jen is awesome at her job Had a transmission go out at 42k, they came & got it, brought me a loner, fixed it, brought it back. I didn't have to do anything but report the issue. Hit a deer. Took it to a local body shop & waited 10 days still no quote. Subaru came & got it, 2 hours later was totaled out & they turned it in to my insurance company. My insurance company asked me where can they send a check? Bought another Subaru. Best decision ever!

Exceptional Service After a Stressful Freeway Mishap!…read more After unexpected body damage from a freeway incident today, I visited Schulte Collision & Glass feeling anxious. Tanner Tracy, their Collision Estimator, immediately put me at ease. He took the time to thoroughly inspect my vehicle, explained the repair process with clarity, and provided a detailed, transparent quote, with remarkable professionalism and kindness. Tanner's expertise and genuine willingness to help turned a stressful situation into a reassuring experience. His customer-focused approach made me feel valued and confident in Schulte's services. For collision repair, paint protection, or auto glass needs in Sioux Falls, I wholeheartedly recommend Schulte--and especially Tanner! Thank you! :-)

I don't tend to leave negative reviews--but my experience with Sioux Falls Ford has been…read moredisappointing enough that I feel it's necessary. My issue is with a promise made to me through the Ford Blue Advantage program during the purchase process. After the sale, I followed up with Malik (salesman) to get that promise fulfilled--no response. I circled back again, and instead of helping, he questioned whether my tires even met the required tread specs to qualify, essentially implying the issue wasn't valid. I explained that there may have been an error in how the tread was originally documented and provided proof showing the tires were in fact worn. After that... nothing. No acknowledgment, no resolution, just silence. I'm writing this after also reaching out to the finance and sales management team via email. It has now been about two weeks since I first initiated the conversation with the salesman. I emailed management on Friday, and still--no response. It's been complete silence. What makes it worse is the pattern: instant responses and attention before the sale, but once there's an issue afterward, it's crickets. That kind of "pre-sale vs post-sale" shift is frustrating and honestly feels like a bad look for any dealership. In business, your word is everything. Don't promise something if you can't or won't deliver on it. It's not even about the tires anymore--I can pay for my own. It's about being questioned despite providing proof, and then being completely ignored afterward. I would have much preferred to update this review with a positive outcome, but without any accountability or response, I can't recommend this dealership based on my experience. If someone from management is willing to step in and make this right, I'm still open to resolving it.

problems booking appointments online? because we only allow oil changes in the "quick lane" so you…read morehave lube techs working on your $120,000 truck? but what if I need other work that requires an oil change in the shop? they don't care, they're going to push you to a lower level of vehicle care because they can't find mechanics. fuck this place

Our family of four was in a once-in-a-lifetime cross country trip this summer. On our way back East…read morebut still thousands of miles from home, the EGR valve malfunctioned (again...) putting the van into limp mode. We were able to get it to Sioux Falls and the Mercedes Service center here got us right in first thing the next morning and diagnosed it and replaced the whole EGR valve by 12pm. It was a warrantied job but they also rotated our tires for us, all while being very pleasant and kind (which has not been our experience at all MB service centers). We are very grateful! Thank you all, for getting us safely and swiftly back on our way home. We highly recommend this team.

Bought our second car from luxury auto mall and our experience was awesome. Our salesman Ryan…read moreAbbott is a great guy to deal with. He's honest and trustworthy and very knowledgeable about the Cadillac automobile. I highly recommend him if your looking for a great car. I would really recommend the dealership to anyone looking for a automobile and definitely recommend Ryan Abbott to be your salesman.

In town for business and needed a last minute oil change. No appointment needed…read more The service members were polite and informative while I waited. Great ammendities: fireplace, soda machine, kuraide coffee selections, hot chocolate, water and cookies. Nice play area for children. Quick service and will go back.

Great product, awful service dept. If you need work on vehicle be prepared for something to not be…read moredone right and have no one really care afterwards. In the last yr and half I have brought my vehicle in, I have had issues or poor service almost everytime. During an oil change the plug didnt get tightened and leaked oil all over my garage, another time I was suppose to have several services done to my vehicle and none were done except my an oil change when picked up, and this last time brought vehicle in for oil change and maintenance and when truck was picked up by my wife and drove home, someone at honda had removed the tonneau cover support rods and placed one in the bed of truck not installed and other placed on top of cover near back window. This is a massive liability and driving down interstate with that rod not secured could have injured or killed someone. Justin who works in service dept called and was confused and said he would look into it and never heard anything back and left message for Peter the service manager and recieved no call or anything. Took my stuff to vern eide Mitsubishi and they assured me that is not their standard and would take care of everything and did an excellent job. I have heard of 10 to 12 other people that have had similar issues with honda service department so use at your own discretion. Majority have all left honda just because of service dept and their inability to complete tasks and do quality work is an absolute disappointment

Can't say enough good things about Vern Eide! I have had wonderful and fast service in the body…read moreshop, service, and buying four vehicles over the years. Recently I worked with Jacob Sample buying a used Nissan Pathfinder and he was very knowledgeable about all the vehicles on the lot and helping me zero in on what would be the best fit for me. We started at the Acura location and ended up looking at more inventory in the Vern Eide system at the Mitsubishi lot seamlessly. I would highly recommend working with Vern Eide in Sioux Falls and Jacob! The Vern Eide gold program with unlimited car washes, including at Silverstars, as well as a bunch of other benefits has been great too, check it out :)

Great costumer service and amazing transparency. Reuel did an amazing job helping us with our first…read morecar purchase.

We were having trouble with our key fob and they fixed it right away for free! Thank you!read more

Bought a Silverado 1500 on New Year's Eve from Billion and was left with a boat load of problems…read moreright off the bat. Horrible rattle noise that was discovered on a cold start. Assumed it was a "winter noise" but only got worse when spring came around. Also had rubbing stock tires and some vibrational issues from a TPMS sensor coming apart. I was told the truck was "detailed" but will definitely need a polish etc... a lot of small things that als added up. The part that still makes me hate this company more than anything is that I was lied to. My first question before making the 3 hour drive to their location was if it had a clean title, to which they responded with "oh yeah absolutely!" This was not the case. I checked the Experian data later on and saw an accident that was not disclosed to us even though we asked multiple times. Shame on me for not checking the report before purchasing but thought I could trust the sales team. Instant 0/5 stars for that lie. Makes me sick.

Marshall, whoever he is, is about one rude SOB, when i explained to him the ESC service light…read morecoming on. In my research for my 2022 HD 2500, 6.6 duramax, which has something to do with tracking and alignment from a video I watched on youtube. https://www.youtube.com/watch?v=fKeEK2hps4s His response, "you don't know what you're talking about, have a nice day" Stay away from this backyard mechanic as he comes on to only deal with vulnerable women who will pay for his scam. This scumbags pro tips says, 5. Alignment Issues If you've noticed your car's ride has become notably less smooth in just a few months, it might be time for a trip to the auto shop. Don't fret over potentially costly repairs; a shaky or vibrating ride, especially at higher speeds, often stems from wheel or alignment issues. Even after a proper wheel alignment, wheels can gradually shift, influenced by normal wear and tear or sudden incidents like accidents or unexpected bumps. Realignment is a straightforward procedure best handled by professionals who can swiftly address the issue. See where I'm going with this? He wanted to sock me for the price of a front end alignment when all it takes is reprogramming the ESC, Who's stupid now and doesn't know what he's talking about. You're by far a professional, SCUMBAG!!

On a long road trip we pulled into town with a check engine light on and wanted them to diagnose…read moreand maybe fix the problem. The man behind the counter said they were booked up for a week but he would check with his tech to see if he would take the time to diagnose the problem. Chris, the tech came out and spoke to me while he was checking the problem. He is totally knowledgeable about car mechanic. He had excellent tools and made me feel so comfortable that he knew exactly what he was doing. He diagnosed the problem, and reassured me it was no big deal. As we were on a long road trip he looked around a little to be sure obvious things were in order, reset the trouble light and got us on our way in short order. He would not accept payment. I would recommend these guys to my mother. I don't think you can go wrong here. Thank You Chris, you have our undying gratitude.

Car broker down on a Sunday, had it towed to the dealership and gave them a call Monday morning…read more They had it diagnosed and fixed by 4PM the same day! Very friendly front desk who pointed me in the right direction and great service reps however the woman working cashier must've been having a bad day! Very rude and impatient and cut me off mid sentence multiple times in our 2 minute interaction.

Individuals who helped me were unfriendly and weirdly passive aggressive when I went to pick up my…read morecar which had been serviced. They argued in front of me about doing paperwork and complained about a coworker who had left calling him a "jerk." I just wanted to pay for my service and leave, I had to approach multiple members myself to be helped (I had just called and been told it was ready to pick up less than a hour before). Unprofessional and unwelcoming.