Sold a LEMON! 2016 VW Tiguan, 76,000 miles. Shipped to AZ, needed over $5000 in work before…read moredriving, although Tony assured me that the car was perfect & had been through their inspection process, SURE! I would HIGHLY advise taking ANY used car to another dealership/mechanic before purchasing. While I was drinking the kool aid and question the pricing of this vehicle, Tony's exact words"All good!! I get it cars are so weird now a days. These vw this specific model and year retains its value quite well". Purchased this car for 14k, can't find anyone that will give me more than $7500 for, that with me driving only 1500 miles since I received & extra $5000 put into the car. Do NOT trust these guys, I should have known but I didn't really have a say in the matter. I will happily drive this car that holds its value so good & gladly take a refund? Didn't think so!

This is a great dealership customer service and service my friend Andy from Distinctive…read morerecommended and y was awesome experience thank you for all your support and recommendation I got excellent deal I highly recommend

I have purchased 4 separate vehicles from Schulte since 2016. 2 Outbacks, 1 Ascent & and Impreza…read morefor my daughter being the most recent purchase in September 2025. Sales process is exceptional. Never an issue. They teach me how to use the car & I have called them weeks later with questions, always happy to help. The service department- hands down the best. Communication top notch. Vehicles are not perfect so I know how the process works ' no fault of theirs but when I have a problem, they take care of it....IMMEDIATELY!!!! Jen is awesome at her job Had a transmission go out at 42k, they came & got it, brought me a loner, fixed it, brought it back. I didn't have to do anything but report the issue. Hit a deer. Took it to a local body shop & waited 10 days still no quote. Subaru came & got it, 2 hours later was totaled out & they turned it in to my insurance company. My insurance company asked me where can they send a check? Bought another Subaru. Best decision ever!

easily the best customer service/attention to detail in the midwest. Carlos has been my service…read morerepresentative a couple of times and he is incredibly nice as well as informative. i genuinely can take the pain of car problems only if i come to Subaru.

We were on our first day of vacation, about 10 hours away from home in a Ford we had bought just 1…read moremonth prior. Our transmission light came on. We were losing power and we were able to coast in to the dealership lot. From the moment we got there everyone was helpful. It needed diagnostics and we needed lunch! A lady told us about everything there was nearby and drove us in the courtesy car to a restaurant and offered to pick us back up. When we got back, we got the horrible news that our transmission was flawed (freestyle CVT) and irreparable. It would cost $5,750 to replace it. I came unglued inside. We were headed to YLSTN and nothing should have gotten in our way! My husband and I debated about what to do, and of course they tried to sell us a car. They offered us $500 for a car we had just bought (not there). The service person we had was great. He told us of some things to do nearby so we could still have a mini vacation and not travel any further because I was so worried. He even tried to get us a free room at a local hotel! My husband wanted to try and limp the car on over to Montana, so we did. We made it there and back (overheating the trans several times) found out about a recall after getting back home (if they would have done a bit of research they could have done it and possibly saved us a little trouble) and still drive it today (put about 13,000 miles on it since May 29,2013). Long story short- ultimately they will do what they are trained to do, try and sell you a car. However, they were kind, understanding, patient, helpful, courteous, and down right friendly.... oh, and they didn't charge me to tell me that it was junk! Thank you to those that helped us.

I don't tend to leave negative reviews--but my experience with Sioux Falls Ford has been…read moredisappointing enough that I feel it's necessary. My issue is with a promise made to me through the Ford Blue Advantage program during the purchase process. After the sale, I followed up with Malik (salesman) to get that promise fulfilled--no response. I circled back again, and instead of helping, he questioned whether my tires even met the required tread specs to qualify, essentially implying the issue wasn't valid. I explained that there may have been an error in how the tread was originally documented and provided proof showing the tires were in fact worn. After that... nothing. No acknowledgment, no resolution, just silence. I'm writing this after also reaching out to the finance and sales management team via email. It has now been about two weeks since I first initiated the conversation with the salesman. I emailed management on Friday, and still--no response. It's been complete silence. What makes it worse is the pattern: instant responses and attention before the sale, but once there's an issue afterward, it's crickets. That kind of "pre-sale vs post-sale" shift is frustrating and honestly feels like a bad look for any dealership. In business, your word is everything. Don't promise something if you can't or won't deliver on it. It's not even about the tires anymore--I can pay for my own. It's about being questioned despite providing proof, and then being completely ignored afterward. I would have much preferred to update this review with a positive outcome, but without any accountability or response, I can't recommend this dealership based on my experience. If someone from management is willing to step in and make this right, I'm still open to resolving it.

Bought our second car from luxury auto mall and our experience was awesome. Our salesman Ryan…read moreAbbott is a great guy to deal with. He's honest and trustworthy and very knowledgeable about the Cadillac automobile. I highly recommend him if your looking for a great car. I would really recommend the dealership to anyone looking for a automobile and definitely recommend Ryan Abbott to be your salesman.

Every time I take my vehicle in for service, the experience simply gets better each time. Great…read morestaff, great service and really simply makes me want to do more business with the company. Many thanks!

In town for business and needed a last minute oil change. No appointment needed…read more The service members were polite and informative while I waited. Great ammendities: fireplace, soda machine, kuraide coffee selections, hot chocolate, water and cookies. Nice play area for children. Quick service and will go back.

Nick Hoyt and his team treated my wife with exceptional professionalism and dignity when she…read morerecently purchased a new Honda from them. They recognized her as a repeat customer, actively listened to her needs and options then presented two vehicles which matched the need. They gave her a fair shake on her trade in, right in the bandwidth of Kelly Blue Book appraised value. The team discussed finance options with my wife and we landed on the correct one. Delivery was seamless as was orchestrating the finance and optional insurance and warranty packages. Finance made the packages understandable without any "gotcha" moments. I've dealt with the other dealers in Sioux Falls and the surrounding area plus with those in Texas. This dealership is one of the top two I've dealt with when it comes to professionalism. Others in Sioux Falls don't even come close. If you're in need of a new or used vehicle check in with Nick. He and his team will help you find the right match at the right price.

We have been long time customers of Vern Eide and there is a great reason why. The service crew is…read moreexcellent and our latest lease/purchase was very easy. We thank Reuel, Brian, and Colin for making this the best experience that it could be. Reuel spend a great deal of time with us getting us acclimated to the new vehicle and getting things set up to make our life easier. I must say that Acura Corporate and Acura Financial Services were less supportive than our dealership and sales professionals. We've had 23 Acura's and have leased most of them - the pull ahead program was a complete sham with Acura Finance. Their name was in the return addess of a mailing that offered us the pull ahead program which generally had included the waiver of the last 3 payments if you took delivery of a new Acura. They took very little ownership and blamed Acura Corporate. We were bounced back and forth numerous times with neither taking any ownership for the confusion. For that reason we will continue to work with Vern Eide but will not continue leasing from the Acura or Honda line. After 23 Acuras and a number of Hondas we will no longer purchase new Acura or Honda autos.

Great costumer service and amazing transparency. Reuel did an amazing job helping us with our first…read morecar purchase.

Thi was my 2nd time here and I would rate 5 stars this time. Everyone I dealt with was genuinely…read morenice and friendly unlike my last visit. Everyone from Reina, service advisor, cashier and customer service drivers were great. I was here on a repeat problem with my suburban leaking fluid due to a faulty differential gear seal. I was very happy to hear that the previous seal was still under warranty so there was no charge for parts & labor to replace it again. The dealership is very clean inside for the customers.

Bought a Silverado 1500 on New Year's Eve from Billion and was left with a boat load of problems…read moreright off the bat. Horrible rattle noise that was discovered on a cold start. Assumed it was a "winter noise" but only got worse when spring came around. Also had rubbing stock tires and some vibrational issues from a TPMS sensor coming apart. I was told the truck was "detailed" but will definitely need a polish etc... a lot of small things that als added up. The part that still makes me hate this company more than anything is that I was lied to. My first question before making the 3 hour drive to their location was if it had a clean title, to which they responded with "oh yeah absolutely!" This was not the case. I checked the Experian data later on and saw an accident that was not disclosed to us even though we asked multiple times. Shame on me for not checking the report before purchasing but thought I could trust the sales team. Instant 0/5 stars for that lie. Makes me sick.

Marshall, whoever he is, is about one rude SOB, when i explained to him the ESC service light…read morecoming on. In my research for my 2022 HD 2500, 6.6 duramax, which has something to do with tracking and alignment from a video I watched on youtube. https://www.youtube.com/watch?v=fKeEK2hps4s His response, "you don't know what you're talking about, have a nice day" Stay away from this backyard mechanic as he comes on to only deal with vulnerable women who will pay for his scam. This scumbags pro tips says, 5. Alignment Issues If you've noticed your car's ride has become notably less smooth in just a few months, it might be time for a trip to the auto shop. Don't fret over potentially costly repairs; a shaky or vibrating ride, especially at higher speeds, often stems from wheel or alignment issues. Even after a proper wheel alignment, wheels can gradually shift, influenced by normal wear and tear or sudden incidents like accidents or unexpected bumps. Realignment is a straightforward procedure best handled by professionals who can swiftly address the issue. See where I'm going with this? He wanted to sock me for the price of a front end alignment when all it takes is reprogramming the ESC, Who's stupid now and doesn't know what he's talking about. You're by far a professional, SCUMBAG!!

On a long road trip we pulled into town with a check engine light on and wanted them to diagnose…read moreand maybe fix the problem. The man behind the counter said they were booked up for a week but he would check with his tech to see if he would take the time to diagnose the problem. Chris, the tech came out and spoke to me while he was checking the problem. He is totally knowledgeable about car mechanic. He had excellent tools and made me feel so comfortable that he knew exactly what he was doing. He diagnosed the problem, and reassured me it was no big deal. As we were on a long road trip he looked around a little to be sure obvious things were in order, reset the trouble light and got us on our way in short order. He would not accept payment. I would recommend these guys to my mother. I don't think you can go wrong here. Thank You Chris, you have our undying gratitude.

The best experience when purchasing a car. Whether it's the dealership or the service department…read morethe staff is friendly, knowledgeable and helpful.

A huge thanks to Billion Toyota and service consultant Eric W. I'm traveling cross country and…read moreengine light came on. Eric was kind enough to run a quick diagnostic on my Tundra and said it was a small emission problem that could wait until I reach my final destination. Great customer service