Too long of wait, techs work at a leisurely place and the customer service leaves a lot to be…read moredesired. There is no clear direction either as to where you wait, with cars sitting in many obscure spots in the back of the lot and techs having to redirect traffic.

Ran out of certain oil filters earlier in the day and simply did not get Moore delivered on a…read moreFriday afternoon

I had a number of questions and issues going on with my Highlander. And they were so helpful in…read morediagnosing the problems. They also helped to distill the difference between the most immediate things I needed to do and the things that could wait. Plus, every time I spoke with any of them, they were not only respectful, but they were knowledgeable and took the time to speak with me and answer any all questions I had. They were just great!

Rear break pads and rotors change on 2009 Toyota rav4 - Positive: fair pricing (inline with 3 other…read morequotes in the area), responsive staff (no phone trees), job done on time and without suprises. Negative: lack of weekend times means you need to make transportation arrangements if you work 5 days / week. They have a shuttle service but I had to be doing several stops that day, so I did not ask how wide range it covers.

Get all my regular oil changes as well as little maintenance items done here locally. Always such…read morequick and friendly service. Recently was helped by Praise and Bryce. Thank you!!

Super fast, very professional, rather spendy oil change. But hey I had lunch and got an oil change…read morein 30 minutes....there's value with that alone.

Do not have anything serviced here. I wouldn't trust this place to complete a successful car wash…read more They stripped out the lugs on my car. Didn't admit it then, they sent me to get parts. Put all but the two they wrecked on the car with no mention of the fact that they left two lugs off of the wheel. I had my ACTUAL mechanic look at my tires without saying what to look for specifically. Without any prompting from me the first thing he said after looking at them was "f..cking walmart". They never pick up their phone. They never communicate what they're doing and they do an exceptionally poor job of it. Give a hard pass on Walmart auto services. I can't find a negative star rating, but they don't even deserve 1. You guys are not mechanics. Maybe set up a lemonade stand? I guess...if you can figure out how fractions work.

Good people, friendly with good services. I always get oil change and batteries replacement and…read morethey are great and super fast.

Mechanical Engineering very good skills for the cars and customers service very well trained…read moreprofessionals nothing more nothing less just excellent quality service

I have a 17 yr old vehicle thats rear left brake caliper was sticking. Upon further inspection, the…read morerear left brake pad had worn down to the metal because of the sticking caliper. So I brought it here to get repaired. The good: They do an inspection with photos and put it online for you to see. The service writer was patient and helpful in figuring out what work to get done and was upfront about costs. They offer free loaner cars, which I did not use. The are ASE certified mechanics. The bad: The original inspection addressed everything else they wanted to replace and did not address what caused the sticking caliper - the reason I was there. They did go back and look at it though once I asked, and said the pins probably rusted. They wanted to replace a strut, front brakes and rear brakes, secure a heat shield better, degrease the engine to pinpoint a leak, and do an oil change. It's good to know about that stuff but the rear left brake was the pressing issue. Was originally quoted $1,175 to replace just the rear brakes: new calipers, new rotors, new pads on both the rear left and rear right (but not the front.) The car is only worth $1500, it's a Scion/Toyota not a Mercedes or BMW and it's old. I had been quoted $850 to do all that somewhere else with 3 yr warranty, new parts etc. So I asked what's the minimum they could do to get all 4 brakes working and they said they could replace just the rear left caliper and rear left brake pads for $450. The brake pads come in sets for both rear wheels but the mechanic wouldn't put the rear pads on the right side because he wouldn't work with the rear right caliper - it's too old and rusty, might break (though I would've taken that risk.) He would want to replace it instead. Well if I replaced every old rusty part of my car that still works I'd have a new car, and they charge $300+ to put a new caliper in. And they don't machine resurface rotors even if they're thick enough to. They said they want to warranty the rotors for 3 years instead. Well my car might not last another 3 years. So I chose the $450 option. When I picked it up they gave me the breakdown of the work: $192 for a remanufactured caliper sold at NAPA a few blocks away from the shop for less than $100. $50 for brake pads sold at NAPA for $25. $178 for the labor to install a new caliper and pads on just the rear left wheel. The brakes vibrate because they don't resurface rotors. They gave me the extra set of brake pads that came in the box they wouldn't put on the right side without replacing the caliper. I see a lot of good reviews here but nobody is saying what they paid. And they don't want to work with old rusty parts, just replace them all. Maybe that's typical, but 4 or 5 stars would be going above typical. And the shop is only open until 5pm. It took a week to get me in. All that said, this isn't a negative review. I'm just saying this may be a small, honest family owned shop in Corcoran with just a few mechanics and service people, but it isn't a thrifty one. Far from it. But I do now know all the work my car needs done in the near future and how to tackle it with a more thrifty shop and a probably a parts dealer/service locator like Tirerack.

Friendly staff. I did mine oil-change first with mine Jeep…read morewrangler Sahara. Great Quality of work the did and great Value.(4 month later) I send mine other car over today and Again the did a great Service. Keep up the great work you guys doing. Thank you.

Mike and Emily are truly wonderful business people. They value their customers and are truthful…read moreand fair. They have taken care if our cars since we moved here 3 yrs ago. They have NEVER steered us wrong or tried to "make a buck" by selling more services or suggesting we do more than necessary. Tgere are never any surprises in your bill as they call to let you know the price of the repairs before doing anything and having you authotize the repairs. They have our loyalty for sure.

I have had many issues at this store. From customer service to mistreatment. The level of…read moreincompetence among the staff is ridiculous. Yesterday I had an appointment that I made the day before. I got a call the day of saying that they had to reschedule because they were low on staff. I needed a wheel alignment, which they only use 1 staff for anyway. Today I walked in for my appointment that was rescheduled from yesterday. I was told I wasn't on the schedule and couldn't be seen and that my new appt was on Friday. This is the 3rd time it's happened. I'm tired of it. I've never had these issues in Otsego. My alignment is horrible and I have to drive long distances to work, it's wondering and steering stiff. I was really relying on them this week. Now I have to come in tomorrow on my gym day after work. I can look forward to not seeing my family tomorrow.

I underestimated how helpful they are until I tried their competitor down the street. After the…read moreother place gave me an estimate for over $1300, I checked with Tires Plus and they quoted the same work for about $550. They did a full diagnostic and let me know what all needed attention but stayed focused on my immediate needs and got my vehicle back on the road. Glad I called them before having the other place over charge me and/or just letting the vehicle go since it's a bit older and maybe not worth $1300 in repairs right now.

Yes, service is requested to replace the rivets with black rivets that all match and are flush with…read morethe wheel trim. Tires Plus apparently slapped on whatever they could find at the time. Rivets within wheel well skirt were simply left off and not reinstalled. The wheel well skirt is loose and flopping around. Nearly $1,400 in shock replacement work done and this is the best they could do? Not acceptable. We called after noticing the white rivets. The person at the front desk denied any knowledge of anything. Lastly, after replacing all four shocks and all four tires with brand new tires, we were told by the manager Damian that the "Jeep Death Wobble" would stop. A month later It did not stop and was just as bad as before all of the above was replaced. We found a reputable and knowledgeable mechanic who replaced the tie rods. That has fixed the Jeep "Death Wobble." Tires Plus should have recommended that we go to a mechanic that could have checked the tie rods first before Tires Plus charged $1,400 to replace the shocks. Replacing the shocks AND the tires DID NOT solve the problem. The root cause of the problem was the tie rods. We wonder now if Tires Plus did a shotty job installing all four shocks?

Brought my car in because it wasn't starting. They ran a diagnostic and gave us a quote which we…read morehappily accepted. After paying we were told our cars year and model has a recall, which would've been nice to know before we paid for the work. Car didn't start the next morning, so we called the dealership and found out there is in fact a recall, and made an appointment. Called tires plus back, talked to Ron and explained my frustrations and he hung up on me after trying to explain the situation. If you're in need of car repair, please, do not go here.

I will never go here again. I went in just to have a tire patched. They claimed it couldn't be…read morepatched, which I kind of didn't believe but that's fine. However, they did a full inspection of my car, which I didn't ask for. In the process if doing that they broke a hinge on my hood. They claimed it was rust but the hinge was busted.

I brought my car in for a "free" brake inspection. Good news was that I still had some life left…read morein my brakes. Bad news- I got my car back with a broken driver side mirror. The technician and then store manager, Damon would not accept any responsibility for the damage to my side mirror. Clearly an accident, but terribly disappointing that they would not own up to causing the damage. I asked if they had any cameras on site to view film, but no cameras. Furthermore, the store manager accused me of driving the car off the premises and breaking the mirror. I will never go back! I would discourage anyone from bringing their car to the Maple Grove, MN Tires Plus location. They create more problems than they fix.

Decent service. Actual work is fine. Customer service skills are lacking. Drop off - don't plan on…read moresticking around and waiting - unless you double or triple the amount of time they tell you.

First photo was taken after I noticed my car had paint rubbed off the Driver left side. I notified…read morestaff and they directed me to the Owner. After discussing with owner, he told me that he took measurements and nothing would do this damage to my car by going through the wash. Second photo was when I took my car through the was again after it was repainted a week later and it left a bigger scratch - which I thought it was okay to do because they did do the measurements with the assisted guide rails and it would not touch or scratch paint off my car when going in. Knowing this I took it to get a simple wash, to which I ended up with this catastrophe. Thanks Steve's Auto World for not addressing the issue and blaming your customers when they speak out about it!