Just had the most horrible experience at this location! The large body lady at the counter I…read morebelieve she is also the manager gave me wrong information when i purchased a phone a couple months ago, she stated that after 3 months of not paying the phone line my phone would be disconnected. Well this is my second month with the phone and i went to the store to pay my monthly fee and i came to find out it was disconnected and now i had to pay a re connection fee of $90 plus $5 service fee another thing she didn't tell me. She kept yapping about doing this for 15 years to avoid people like me whatever that meant. Anyways please stay away from this sales trap especially the unprofessional lady.

They was only 3 employees on duty which seems to be a busy store. Wait time is ridiculous. Not…read morevery courteous. Didn't even acknowledge customers when they walked in

Amazing fast service this is always my neighborhood phone shop to go to…read more The owner is a very nice lady

I was told about the place that helps with phone lines and screens so I took mine in and asked if…read moreshe could replace my broken screen with a new screen I bought myself all I asked was for her to assemble it for me with new speakers aswell, she agreed all it cost was $20 and I was sold. came back an hour later my phone looks new, speaker sounds good but there's a glitch in my screen that makes my keyboard mess up or random apps pop open! Oh and later on I found out she opened my phone to go and follow her own Instagram page without me knowing? If that's not an invasion of privacy idk what is. What else has she went through on my phone??

My phone was having issues and needed a battery replacement. The repair was completed quickly and…read moreprofessionally, and everything has been working perfectly since. Great service.

10/10 !! Great service overall , makes everything quick and easy. I highly recommend.read more

I walked in last week to ACTIVATE a new cell phone that was replaced by ASURIOM/ATT Insurance…read more Brayan L. Store Manager, helped me out. I wasn't aware if there were ant monies involved since I never lost a phone . I knew I also had the option of going with T-Mobile since they give the iPhone for FREE with a new activation. Now ,I am being charged )275 more. Brayan had said your insurance would cover this. . No extra fees. WRIONG! DM's , if you're reading this,, train your people better! We shouldn't have to pay the price for their MISTAKE! Shame! Do razz your to me and see what I could have done differently!

I want to say thank you to Jerry for his time he had a great customer service made sure I was taken…read morecare thank you so much

Store has hours open until 5pm. It's currently 1:20 pm. I've been observing this store since 12:30…read morepm and sitting in the car waiting for my friend to finish her nails in the shop next door. There have been a few customers going to the door of this place and trying to open the door, but nobody opens. One man came around 1 o'clock and was knocking on the door. An Employee came to the door and was trying to talk to him with the door closed. I don't know what she told him. maybe they were on lunch I don't know, but the man left frustrated. Clearly there are employees there inside, but I don't know if they are just chilling in there or what is going on, but it is kind of weird that there are not opening the door to anyone even though their hours are posted that they are open until five. Poor customer service. Oh my gosh, it is currently 1:24 PM and another person tried to open the door and nobody opens. What is going on here? You mean to tell me that their lunch is from 12:30-1:30 and there not 1 single employee that can keep the store running while another employee goes in lunch...no there is definitely something going on here

From the owner: Switch today & enjoy America's largest 5G network.read more

MAJOR SCAMMERS!!!!! PLEASE BEWARE!!!!! All products in the store have some type of damage, whether…read moreit be cosmetic or internal. They will not give you any warning and will sell it as is! According to them, they fix the phones prior to selling them but said they do not need to let the customer know it was "damaged" prior to them supposedly fixing them, and I say supposedly because the phone will still not function after they "fix them". Their 5 day return policy with the 20% restocking fee is a major red flag, whatever you do please do not enter this store it's a big waste of time and money. They primarily sell to elderly people, or people that are not tech savvy and will say anything to make a sale, not sure how they are still in business. DO NOT COME HERE PLEASE!

he sold me phone that was broken and refused to give me my refund they have a 5 day non return…read morepolicy he is not a fair guy this buissness needs to find a new location to SCAM

Great communication , quick and accurate service, fair pricing. Overall great experience. I'd…read morerecommend.

I usally rather give business to small businesses but this one I truly regret. as other has stated…read morehe uses subpar cheap parts. had screen replaced on my phone which cracked several day after. mind you phone was in my pocket. which possibly phone flexing in the pocket while sitting caused the screen to crack. I called him and he says he cant doit because he cant return the screen and i would have to most likely pay agsin, I asked him if it was original which he lied about. and then ignored my calls after that. which caused my camera and s pen to stopped working. had to get phone repaired somewhere else and confirmed repaired job and screen was subpar.

went in for a change of screen. was in and out in less than 20 minutes, phone looks like nothing…read morehappened. Great service, courteous and helpful.

I smashed my new iPhone 17. I immediately thought I was out a new phone cost, with no hope of…read morerepair. I took the phone to repair world and was surprised that they were not only able to repair it, but did it at a great price. They really saved me from losing everything on the phone and being out a tone of cash. Great service, value and quality Thank you repaired world. 10 out of 10!!

Spectrum totally sucks, can't supply me with a full week…read morewithout loosing connection, sometimes multiple times a day. Sometimes like today for hours! Worst service ever !!!!!

This is just my personal experience with Spectrum as a company…read more I spent over 10 hours on the phone across multiple days, simply trying to cancel my internet service. I wasn't under any contract. Despite that, the process was extremely frustrating -- I was transferred multiple times, placed on long holds, and repeatedly encouraged to stay instead of being allowed to cancel directly. Each call lasted around 30 minutes or more, and I often had to repeat the same information. Eventually, after many attempts, the service was finally stopped -- but the amount of stress and time it took was far more than I expected for something so basic. This review is not about any specific office -- I don't know which location handled my account. I just wanted to share how mentally exhausting and unnecessarily difficult the cancellation process was for me.