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    Simply the BeSST

    3.3 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    10 years ago

    I paid $155 for startup and never received service. I haven't gotten my money back either.

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    10 years ago

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    9 years ago

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    CenturyLink Store

    CenturyLink Store

    1.2
    (18 reviews)

    CENTURYLINK is like the bottom of the barrel when it comes to customer service. If I want to…read moreupgrade my service, I have to pay them to come install something at the place I rent so I can pay them more money for faster service. No thank you. On April 30 about 10 o'clock at night my Internet went out. It's still out - four days later. . They say you have an outage in your area and we're working on it but they keep moving the day that it's gonna be fixed. When I try to call somebody I can't talk to a human being so I ordered Cox today and I will be canceling CENTURY LINK. They don't fix things quick enough and they don't communicate to their customers and they don't prioritize restoring service. There's more I could say about when they turned my service off because they never transferred it correctly like it's just been an unending nightmare of mediocrity. It's a mid company can't handle it bye

    I'm warning you don't even consider this company. My internet was out for 2 weeks. I couldn't get a…read morehold of anyone to fix it. They are never open. They never let you talk to a person. They hang up on you. It's so impossible to talk to anyone from this company. Do not try, once I finally started chatting with someone. I was on the phone for 3 hours and they told me it would be another week before they could send anybody out (between 8 and 5) and then they kept threatening me with all these fees if it wasn't their company's fault it was out. Now I want to cancel it because I can't deal with these people anymore. And I can't get a hold of anyone to cancel it. I don't know what to do. I've spent so many hours trying to talk to somebody from this company. I called Cox. They were there 2 Days later. They said they would be there at 3:00. They were there at 3:00. They have been wonderful so far. If I were you I would go directly to Cox if you can. So I have internet now before CenturyLink is even thinking of coming out to fix it. I'm sure they're going to charge me for a month where I didn't have any service and I can't get a hold of them to tell them not to come out and to cancel it. Maybe that's why they won't let you talk to anyone cuz they don't want you to be able to cancel?

    Simply the BeSST - isps - Updated July 2026

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