This review is about 2 associates at the 3121 W Peoria Ave store. I went to unfortunately cancel my…read moreWiFi service and return the equipment and was greeted right away with a smile and a "how may i help you" attitude from Kevin. Even though i was cancelling a service his attitude never chanced. He asked for the reason which is understandable. I had to cancel the WiFi service via phone first which i didn't know so in steps Crystal with the 800 number to call so i called it right then. While on the phone with a Verizon rep he couldn't help because i had already transferred my phone service so he wasn't able to pull up the WiFi account even after Kevin showed me the WiFi account number which i told the rep and then he asks for a PIN number. I don't recall ever setting up a PIN number so i gave him the number it would be as i do use the same one for other accounts but it didn't work. Crystal asked to speak to the rep using my phone and took charge. To not make a long story even longer all I can say is that after about 20-25 minutes Crystal in a calm confident demeanor talked the rep thru the motions on what needs to happen. My WiFi account was eventually closed and Kevin took the equipment and gave me my receipt for it. Because of Kevin and Crystal, if i ever decide to change phone and WiFi services again it will back to Verizon. If Verizon had cable service I would have never changed but in today's economy it hard to pass up on the savings with a package deal for all three.

Choose wisely this holiday season. In my experience, Verizon has failed to provide the level of…read moreservice customers should expect. They seem more than willing to overcharge for their products while consistently underdelivering on service. It's disappointing to see a company that was once known for great service fall so far. What was once a trusted name now feels like a bottomless pit when it comes to customer service and value.

Thank you for Ricardo for helping me and my friend. He helped us when it was packed in the store…read morewith no effort and made sure everything was working properly before we left the store.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

I don't think CenturyLink wants to be reviewed. There is no place to review their phone service…read more It's not that it's bad but, this company is behind in catching up with installing fiber optic cable for their customers. In our subdivision we still have the old wiring that was installed in 1972, so at times it can get static or no dial tone. Their customer service is lacking in being friendly. They do try and you have to give them credit for that. This last go around we had to have the service guys come out six times before all was back to normal. The suggestion I would give them is not to have their customers feel like being an inconvenience in calling to get your phone back to working order. So for this and only for this I can only give them two stars. The saga continues with Century Link. It is unfortunate for the company to not provide a decent phone service. I do understand that most of us have a cell phone and maybe that's what Century Link wants, for us to switch to only cell phone service? I don't really know but, the thing is that now we the customer have to provide a service to their company instead of the other way around. Meanwhile their service people are very decent people that try their best to fix your problem in the heat of all things. This phone company is not customer friendly and it is to the credit of the field service people that this company is able to survive. It is my opinion that if they want to offer a lifetime payment to have their service they have to provide a service that will keep their customers for life. Giving them two stars is more than kind and if I could redo this I would give them half a star. Especially when their fix is to place an above ground line to save face. When in essence they need to replace the phone line to have complete new service lines. End of this adventure. Maybe more to come.

I receive Long Distance through CenturyLink. I was trying to set up an on-line account with them,…read moreand the usual chat-bot was no help. The person on line gave me a phone number and all that rep kept saying was they needed to reset my user name and password. I told her three (3) times I could not even get to the page to set up a user name or password, but she was going to transfer me to them anyway. So I screamed that since I did not have a user name or password the transfer was as useless as she was and hung up. Hope I still have long distance service.

CM Wireless installed HughesNet Service at our house in Havasu Springs. Gordon did our install and…read morehe was awesome, did a great job working with us on location of the dish and installation was prefect.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Great place to talk to use car sales people. Go getter's,…read moreliterally from the time you enter. Genius up sales

Easily the worst Cox store in America. I came here on Saturday to get a modem for my move (since…read moreyou can't take them with you which I still don't understand). The guy is nice, the line is short, of course there's a roach. I had set up my Internet to stop and start on Monday, the guy then tells me "oh we can set that up for tomorrow" I'm like awesome thanks. Tomorrow comes... no internet. I'm on the phone for 20 minutes, turns out he never submitted the request so cox transfers me to tech solutions (why the person on the phone couldn't help is beyond me). I wait for 15 minutes, no answer. I decide I'll just wait until Monday. Monday comes. Still no Internet. I call they say the modem isn't set to my account. Okay weird no one noticed this before. He transfers me to tech solutions. I'M ON HOLD FOR 35 MINUTES. I finally get someone from tech. After 30 MINUTES ON THE PHONE he says he needs to get his supervisor because there's an error. He then tells me THE MODEM CANT SUPPORT A LEGACY PLAN. I HAVE TO GO BSCK TO THE STORE AND GET ANOTHER MODEM. So all in all, just let someone set up the internet for you bc everyone at the store is incompetent. I wish I could rate this place a zero.

I've been using Mojo for a few years now and am extremely satisfied with the connection and…read moreservice. Rarely a problem with connectivity. I work form home for an out of state business. Downloads are fast. No complaints.

The night was already shaping up to be a cringy experience !…read more So after I have a 2nd brain health tests, failure To appear, is not even in my vocabulary! .

I've been an AZCAPPY customer for many years for domain names. It has been a pleasure to work with…read morethem.

I didn't get service through them because I am not a business. I called to see if they served…read morehomes. BUT he took the time to make recommendations and answer my questions anyway and told me to call again anytime I had questions. I would do business with this company if I owned a business!

They never answer their phone. The service is okay.\nBut it would go down at times and\nThey would…read moreget it fixed . Like I said earlier, they don't answer their phones.How about it people.

Awesome customer. My contact was Courtney, technically adapt and very personal. Problem solved!read more