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    Simply the BeSST

    3.3 (3 reviews)
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    10 years ago

    I paid $155 for startup and never received service. I haven't gotten my money back either.

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    10 years ago

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    10 years ago

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    CenturyLink Store - The red light of nightmares.

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    I receive Long Distance through CenturyLink. I was trying to set up an on-line account with them,…read moreand the usual chat-bot was no help. The person on line gave me a phone number and all that rep kept saying was they needed to reset my user name and password. I told her three (3) times I could not even get to the page to set up a user name or password, but she was going to transfer me to them anyway. So I screamed that since I did not have a user name or password the transfer was as useless as she was and hung up. Hope I still have long distance service.

    CENTURYLINK is like the bottom of the barrel when it comes to customer service. If I want to…read moreupgrade my service, I have to pay them to come install something at the place I rent so I can pay them more money for faster service. No thank you. On April 30 about 10 o'clock at night my Internet went out. It's still out - four days later. . They say you have an outage in your area and we're working on it but they keep moving the day that it's gonna be fixed. When I try to call somebody I can't talk to a human being so I ordered Cox today and I will be canceling CENTURY LINK. They don't fix things quick enough and they don't communicate to their customers and they don't prioritize restoring service. There's more I could say about when they turned my service off because they never transferred it correctly like it's just been an unending nightmare of mediocrity. It's a mid company can't handle it bye

    Simply the BeSST - isps - Updated September 2026

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