Today was supposed to be my in home installation of my new TV. For this installation, I pre-paid…read more$269.99. I was given a window of 11:30-3:30 for the installation, so I went to work at 8 and planned to be home during the time frame they gave me. At 10:19 am, I received a call from the Geek Squad tech saying he was 4 minutes away from my house. I told him that I was at work and this was not within the time frame I was given. He said he could only wait 15 minutes and if I was not at my house then the installation would need to be rescheduled. I raced out of work and sped home. I passed the Geek Squad van as I was entering my neighborhood and he was leaving. I called and texted him that I was home but he cancelled my appointment. I lost time at work and did not receive the expensive installation I paid for. I immediately requested a refund for the installation and do not intend to shop at Best Buy again in the future. I have already found a private individual to install my TV for a fraction of the cost I was prepared to pay Best Buy.

Chris of the Geek Squad Best Buy, Athens, GA was amazing today. I didn't actually have an…read moreappointment but other customers did. He multitasked between us and got us all up and running. Thank you, Chris!

They most affordable and top-quality computer advice in Athens. Rarely does the best price come…read morewith the most trustworthy quality. Sharon and David serve with the utmost integrity. Sharon has the most charming way of over coming the challenge of coaching you in English with the limitations of her native Chinese. I asked my good friend and director of technology for an exemplary school district where to go for reliable computer repair and without hesitation, he said, "Sharon at the mall." She has supplied us with more than eight reliable computers over the 20 years we have relied on her in our small business, and repairs happen within hours or overnight at most.

I discovered this hidden gem by accident. It's on the bottom floor of the Mall, outside Belk's…read more It is run by a charming, friendly and helpful oriental lady. She scrubbed off a nasty virus and installed a new hard drive for me and cleaned up several other issues, with a quick turnaround, all for what I thought was a reasonable price. She was prompt, polite and professional.

I had a wonderful experience at this store. I dropped my phone in the toilet and fried all the…read morecircuits. Furthermore I have a simple talk-and-text phone that no one knows anything about. When I took it to the AT&T store (my provider) they were less than helpful. I called uBreakiFix and spoke to Mike. He told me that if I brought in another version of the phone he could switch out the board and he could retrieve all my contacts and pictures. I took my damaged phone into the store along with an older version of my simple phone and not only was Mike able to resurrect it, he was able to retrieve everything. He was so nice and patient and he was just as helpful as he could be. I'm taking all my devices there from now on. I highly recommend them...they go above and beyond for their customers. I haven't been treated like such a valued customer in God knows how long!

I went to this store about five months ago, January 2026, because my screen needed repair. They…read moreasked me if I wanted the low quality screen, the good quality screen (comparable to Apple but much cheaper) or the Apple screen. I said I wanted the middle option. That is what I paid for. As soon as I got my phone back (4 hours later- keep this in mind for later in the story), I knew something was wrong. It was shutting off all the time, the brightness didn't work correctly, and my front camera was awful quality. I am somewhat shy and don't like confrontation and I do not want to be THAT person that complains and makes an employee's day harder... so I just told myself to live with it and did not go back and complain. Fast forward to today, May 15th 2026. I broke my screen again and took it somewhere else. When the employee at the other store looked at my phone, he automatically said "you have gotten this replaced before?" because he could tell right off the bat that my screen was not the quality it should have been, had they really given me that "high quality" screen. He starts repairing it and tells me that uBreakiFix did not even put the main screws back in my phone! I have been walking around for FIVE MONTHS without the correct screws in my phone because they screwed it up (pun not intended). He also said he commonly has complaints of people coming from the uBreakiFix store, leaving with a phone more messed up than when they started. At the new store, he finished my phone in no joke five minutes so I am not sure why uBreakiFix needed four hours... to do the wrong thing. Long story short, do not go here and make the same mistake I did. Absolutely not worth the money or time.

Awful service, no communication, and will give you your goods back worse off than how they received…read morethem.

Bad prices, bad service. Had to go to Fixhub in flowery branch instead to fix my problem.read more

Had a great experience with Chase. He helped my mother with iPad issues that turned out to be…read moreinternet connection issues from ATT. Stayed and made sure she was all squared away before he left. Very attentive and patient!

Incredible experience going to S-4. Chase the owner values your time and appears completely genuine…read morein his dealings with you as a client. I called needing a rush job on a broken laptop and he not only stayed on the phone with me for THIRTY MINUTES to figure out exactly what could be done to make that happen but went out of his way to meet with me after-hours so I could hand him the computer. If you're hopelessly tech illiterate like me and want to talk to someone who'll give you a personal touch and earn your trust, Chase is your man. And by the way, my car wouldn't start after I'd picked up the laptop so he gave me a jump and offered to help get me to where I needed to go! Great guy all around. Un gran tipo

Does not answer phone calls or emails. Tried many times. Doubt they are even still in business.read more

From the owner: I provide PC optimization including removing viruses and installing all Windows updates and making…read morethe PC run like new, I also carry out Windows Operating System rebuilds and carry out all necessary data migration when a hard drive fails or is about to fail or if you would like a cloned copy of your Hard Drive data.

My Verizon agent (Chris) did a fantastic job. My wife and I were happy that he is a great…read morelistener. We were able to get a great deal on a promotional offer that included new phones. Chris also helped us get our new phones up and running in no time. We didn't spend very long in the store before we had new phones with cases. That was the most pleasant experience I've ever had with any cell phone provider

I went to the Epps Bridge store with a phone that was not responsive, the manager took my phone and…read moreID and walked away. The rep that stepped over to help me told me the phone had a software problem and I would need another phone and the insurance would not pay anything. I left with my phone and went to another verizon store where they got my phone working in a few minutes. The store at Epps Bridge was the worst customer service experience I have ever had in my 27 years of using verizon