My Verizon agent (Chris) did a fantastic job. My wife and I were happy that he is a great…read morelistener. We were able to get a great deal on a promotional offer that included new phones. Chris also helped us get our new phones up and running in no time. We didn't spend very long in the store before we had new phones with cases. That was the most pleasant experience I've ever had with any cell phone provider

I went to the Epps Bridge store with a phone that was not responsive, the manager took my phone and…read moreID and walked away. The rep that stepped over to help me told me the phone had a software problem and I would need another phone and the insurance would not pay anything. I left with my phone and went to another verizon store where they got my phone working in a few minutes. The store at Epps Bridge was the worst customer service experience I have ever had in my 27 years of using verizon

Simply Mac has permanently closed all locations…read more Employees were not paid for their last two weeks.

I recently bought a new 15" MacBook Pro and came here to get the info from the hard drive on my old…read more13" MacBook Pro transferred onto my new computer. I came in on a Monday around noon, and I was not told until the end of my transaction that the transfer would be completed in about three days... The reason I came here was because the closest Apple Store is over an hour away from Athens, and I thought this would be convenient. At the Apple Store, a transfer takes 2-3 hours max. I was fine with waiting a few extra days, though. I called on Wednesday to check the status of the transaction and they had forgotten about it and had yet to begin working on my computer. I started writing this post two years ago and just found it in my drafts, so I'll post what I have. Don't remember much more than what was already typed other than it was one of the worst customer service experiences in my life. Pretty sure they kept my computer for about a week and ended up not being able to do anything with it. Ended up driving to Apple and got it fixed within a day. Recommend just going to Apple first instead

This place is the best for you new phone, the warranty for $100 they will fix it and give you a…read morenew case, and you don't have to pay anything anymore.!!

From the owner: "We'll repair it. We'll flair it. We'll inspect it. We'll protect it. We have all the accessories…read moreand even some extraordinaries. When you're done with your device, we'll even buy it back from you. And we offer great warranties, just for good measure. Can you tell I love owning my own Cellairis?"

Struck from my wife's plan, I put on my big boy pants (pink shorts) and went on down to the Epps…read moreBridge store, where I found Martin, a swell guy all around, so calm and kind, and he fixed me up with my very own plan. He could have made me feel foolish and naive; instead, he empowered me and now I've got this new phone I'm wondering where has been all my life. Please thank him for me and give him two weeks' vacation.

A few days ago, I had very good attention when switching cellphones…read more I was specially impressed by Matthew, the Customer Service Rep, because of his professionalism and patience. Armando Tasistro

Wonderful customer service, by far the best AT&T store in Athens. Nick is great and helps me out…read morewith every need I have.

Went in for a phone issue and Lucas solved it in seconds! Great customer service!! Would 100%…read morerecommend

Lindsay has went over and beyond for our family with billing issues. She is always so kind, and no…read morematter when I've reached out to her, she has always exemplified professionalism, and she will not stop until a resolution has been met. I wish every company i have to deal with, had a Lindsay on staff.

First time in a Verizon store in a few years; I'm so glad I chose to do business at this particular…read morelocation to knock out my Christmas shopping (which is in 4 days)! The store layout was ideal for one-on-one customer relations, in that each of the store representatives can sit down with the customer and work through the various business scenarios. No standing up, waiting in line, or feeling rushed. Cody assisted me, he was absolutely on point, answering all my questions and concerns, and giving me options with the trade-offs. Transparent, professional, and able to break things down into terms I could digest since I don't speak Verizon. I also appreciated the fact that on one of my questions, he got clarification on the answer from one of his team members. It was clear that there was a real teamwork vibe where the customer experience and a good deal was the priority. Thank you so much! I highly recommend this location and Cody as well!

Terrible. They transferred my number then sent me the wrong SIM card. After days of no phone,…read morethey said I could not use an Iphone6. I went with Cricket. They are owned by ATT and within 5 minutes at the store I was up and running. Its worth the extra $10 a month!!

Rudest staff and tore up my mom's phone. We were trying to swap the screen from one phone to…read moreanother and they tore up one to swap the screen from it and gave us a box of pieces of the other phones internals.

This company went over and beyond to help me with my cellular needs.They were professional and…read morekind.Thank you for helping me with my cellphone. Soraya A.

From the owner: Looking to get your cellphone repaired by a reliable and trustworthy expert? Look no further than…read morethe Cellphone Guy! Our experienced technicians are dedicated to providing you with top-notch service and getting your device back up and running as quickly as possible. We specialize in cell phone repair for all popular brands, including iPhones and Samsung Galaxy devices. Whether you have a cracked screen, water damage, or a software issue, our expert technicians have the skills and tools to fix the problem. We also provide repair services for iPads and tablets. Our focus on customer satisfaction sets us apart from the competition. We strive to provide fast turnaround times, competitive pricing, and exceptional service. Our team is committed to using only the highest quality parts in all of our repairs to ensure that your phone functions like new. In addition to our repair services, we offer phone accessories to enhance your device's functionality and protect it from damage. We provide phone unlocking services and can assist with data recovery and software updates to keep your phone running smoothly. Don't let a damaged phone slow you down. Trust the Cellphone Guy for all your cell phone repair needs. Contact us today to schedule your repair appointment and get your phone back to working perfectly!

John was there to help us in Labor Day weekend. He was the…read moreonly one working and it was pretty busy. He was very helpful, knowledgeable and extremely patient with all of the customers on the phone and in person.

Greg is always super helpful! We have been to the store multiple times and he is always…read moreknowledgeable, attentive to our needs, and kind!!