Excellent service and team. I have had a long running health issue that requires assistance and…read morewhenever I reached out to them they were willing to work with me. They've been very professional and I highly recommend them!

Nadir fixed my phone in 5 minutes-cracked camera lens and screen protector no wait…read more I'm going into my closet and digging out my other phones and bringing it to him!

Excellent customer service. Got my iPhone display fixed in under 20 minutes at a very affordable…read moreprice. Highly recommend!

Highly recommend - Ike was prompt and professional. I submitted a request and he was at my house a…read morefew hours later. Thank you!

He said he could fix my screen on my iPhone 17 Pro Max. Problem is, the screen that he uses is not…read morea certified iPhone screen because after he placed a new screen on My phone, it was constantly freezing up. I mean constantly! Especially when I was driving...I reached back out but ike said it was a software issue and not on him. So I took my phone to a diff spot and they put official iPhone screen on... and just like that, all my problems went away. Phone finally back to normal. Thanks for taking my money

Shady!!! I went in to upgrade phones. Walked in and the 3 employees sat there and did not get up…read more The 1 girl sat at the high top table the entire time with her head down. Was told I couldn't change the phone number of a line and just needed to add a new line and that I would then have to call an 800 number to cancel it. Well what they didn't tell me was that if I cancel a line within 90 days of adding a service, I would lose the discounts on that phone. I specifically asked the agent if my plan was staying the same and he said yes. However he made the new line a higher priced plan, added insurance to it, and then added insurance to the main line on the account without my knowledge or consent. Just call ATT for upgrades, do not go into this store. Authorized retailers are 3rd party and work on commission so when they add stuff to your line, they get paid and you have to call att to have it removed anyway. Skip these shady middlemen.

I've always thought that when you go to one cellphone store you've seen them all. For Dacula, this…read moreis a nice little spot and the customer service there is very quick. I had 5 people ahead of me and I was seen instantly and that's a plus. They have between 3-4 reps working the same time so it's very quick. It wouldn't be nice of me to judge all stores the same due to customer service received at this location vs other locations. Some places you'll spend a lot of time and for the most part many people don't have that type of time to waste. They want to be in and out.

I dropped by to visit this spot for the first time also. Very small store, not equipped for a large…read morecrowd. You may be able to get 20 people max and that's with packing them in like sardines. Customer service is great at that store but the size of it has no comfortability level if you ask me.

Loved my visit to this store. The manager Luearie was a big help. I was able to get everything i…read moreneeded and it didnt take as long as it dose at other locations I've visited

Very fast repairs, the guy there took his time and answered all my questions, I was a little…read moreworried my phone wasn't able to be repaired but he was straightforward and assured me he could get my phone working before I even paid. He said it would be 20-30 minutes and he did it in 15! The battery was very affordable compared to other places as well!

When did last Wednesday after being told in the text message that they have my parts it would take…read more30 minutes that was not the case was told he had to order the parts and I needed to pay half ahead of time and that it would be ready to be fixed on Friday went in Friday was told that I needed to leave it with them overnight fix and it would be ready the following day had to put cancel my holiday plans then went in Saturday I was told to be ready in 20 to 30 minutes again that was not the case took an hour and when you put the phone back together my front facing camera no longer works so I do not recommend taking your phone to him and I will not be going back to them ever again

This place is awesome, very friendly environment. Love the energy and how willing they are to help…read moreand make sure you leave with what you came for happily. Zak is awesome and very helpful as well as tony the manager, very funny and lively while being professional. I highly recommend this business and service.

horrible headphone stop working within a week and they told me to come up so they could fix it…read morewithout telling me I had to pay extra money I don't have I'm a sop in high school I don't have money to just spend and it was never talk about in the messages befor me arriving I have multiple videos and pro of them not even chattering not connect back to the phone either .

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.

I tried calling them no one answered or called back after leaving 7 messages I was referred by…read moresomeone else but they do not return calls and are not reliable

From the owner: "Phone screen replacement, Back Glass Replacement, computer repairs, game console fixes & more in…read moreSuwanee, GA. Repairable Gadgets technicians know how to fix all devices, from Apple iPads, iPhones, and MacBook's to Windows laptops, Google Pixel phones, and Samsung devices. We can even repair game consoles, like PS4 and Xbox. Same-day repairs, and 30 days warranty on all our repairs. That means whether you come in for a screen replacement, battery replacement, water damage repair, charging port replacement, or other technical issues, you get fast, expert service sometimes in as little as 15 minutes! And if you'd like to add some style to your device, we also offer thousands of accessories, including cases, chargers, and more."