Great service had all my iPhone issues solved and at a good price. Would highly recommend to family…read moreand friends

Avoid at all costs. 0 stars if I could. This place destroyed my laptop…read more I rarely write reviews, but this experience was so bad that I feel obligated to warn others. On a Friday, I brought my MacBook Pro to Average Joe for a simple battery replacement. I clearly explained that I needed it back by Sunday because I had class on Monday. They assured me this was no problem and might even be done the same day. I picked it up Saturday afternoon and immediately discovered that my laptop would not charge while the lid was closed -- an issue that did not exist before. When I returned as soon as they opened Sunday morning, I was met with zero apology or urgency despite explaining how critical it was that I have my laptop ready for school. Hours passed with no update. When I finally reached out myself, the technician admitted the issue existed but said he couldn't fix it and asked me to wait until the "MacBook specialist" came in the next day -- after they had already held my laptop all weekend. If they had communicated this sooner, I would have taken my computer elsewhere. When I went to retrieve my laptop and request a refund, I was ignored for about 20 minutes while other customers were helped. Instead of simply returning my device, the technician decided -- without asking -- to install a different battery minutes before closing. When I finally got my laptop back, I immediately heard loud clanking noises from inside the machine, and the screen displayed a brand-new error message: "Battery Service Recommended." At this point, my laptop was in FAR worse condition than when I brought it in. When I raised this, I was told nothing more could be done and that they hadn't done anything to damage my device. The technician then claimed that any damage they cause is a "liability I agree to" simply by bringing my device in -- despite the fact that I never signed a contract, was never shown any written policy, and never saw any sign stating this in the store. I was then falsely accused of bringing the laptop in with that error already on the screen, which is completely untrue. I spoke with the owner, who was dismissive, spoke over me, and repeatedly said, "What do you want me to do about it?" This business showed no accountability, no professionalism, and no respect for a customer's time or property. I ultimately had to replace my laptop entirely because of the damage done here. I would not trust this place with an iPod. If you value your devices, go anywhere else. If you absolutely must use them, document the condition of your device thoroughly before handing it over.

They most affordable and top-quality computer advice in Athens. Rarely does the best price come…read morewith the most trustworthy quality. Sharon and David serve with the utmost integrity. Sharon has the most charming way of over coming the challenge of coaching you in English with the limitations of her native Chinese. I asked my good friend and director of technology for an exemplary school district where to go for reliable computer repair and without hesitation, he said, "Sharon at the mall." She has supplied us with more than eight reliable computers over the 20 years we have relied on her in our small business, and repairs happen within hours or overnight at most.

I discovered this hidden gem by accident. It's on the bottom floor of the Mall, outside Belk's…read more It is run by a charming, friendly and helpful oriental lady. She scrubbed off a nasty virus and installed a new hard drive for me and cleaned up several other issues, with a quick turnaround, all for what I thought was a reasonable price. She was prompt, polite and professional.

Does not answer phone calls or emails. Tried many times. Doubt they are even still in business.read more

From the owner: I provide PC optimization including removing viruses and installing all Windows updates and making…read morethe PC run like new, I also carry out Windows Operating System rebuilds and carry out all necessary data migration when a hard drive fails or is about to fail or if you would like a cloned copy of your Hard Drive data.

My wife and I were moving my daughter into an apartment in Athens, Georgia, for law school. Having…read morea Geek Squad Annual Service Plan, we bought a TV mount, sound bar, sound bar mount and Apple TV from Best Buy to mount, install and program. However, after making the purchases and going to make an appointment (which happened to be 2 weeks out), I was told by Best Buy that my Geek Squad Service Plan could not be used as it only applied to our home address. This was ludicrous given our daughter (a family member) was being moved into a property that was rented for one year and her permanent address was our residence. Enter Hello Tech! I found this company on line and made an appointment on Saturday and on Sunday afternoon our installation was completed by a very capable Hello Tech technician. I purchased their annual service plan and upon returning to Tampa, Florida, I had a Hello Tech technician install a Google Nest WiFi Learning Thermostat, 3rd Generation, along with three sensors, which I purchased from Lowe's. Best Buy and the Geek Squad are over rated. I will be canceling my service plan with Best Buy.

Nightmare. The tech was unable to install the new Ring. After much deliberation, he went to…read morereinstall the existing Ring and wasn't able to do that. Now the year old Ring doesn't work and my home doorbell chime without anyone pushing the bell and the side door, which has no Ring bell no longer works. This was 3 hours of torture. I installed the original Ring in less time and everything worked. It worked when he came today to provide "service ". I need help. A real professional.

Working with Mindfire has been nothing but a positive experience. Our website was up very quickly…read moreand our site not only looks fan-freaking-tastic, but Brett has been nothing but a pleasure to work with. From creation to completion (and even after) all emails, phone calls, texts, etc. were answered in a timely and professional manner. Having worked with other web developers in the past I can easily say this has been the most pleasant experience yet. I would highly recommend Brett, and Mindfire to anyone looking for a fantastic website that you'll be able update and maintain on your own. 5/5

From the owner: We are YOUR one-stop-shop for computer consulting, networking and laptop repair services in and…read morearound Madison, GA and surrounding areas. We specialize in Windows PCs, Macs, and Linux computers as well. Let us handle repairing and speeding up your home system, building your gaming PC, or bringing your business up to speed with new computer workstations, network wiring, file servers, email solutions, and network security. Our Specialized Services Include: Desktop and Laptop Computer Repair Services, Network Issues, New Hard Drive Installation, (SSD) Solid State Drive Upgrade Apple Repair, Mobile Phones, Managed Services, Gaming Consoles, Malware, Virus, and Spyware Removal, Operating System OS Install/Reinstall/Reconfigure, Computer Troubleshooting, New Computer Setup/Configuration, Custom PC Builds, Remote Access Setup, Remote Support, Data Backup and Recovery, Computer Networking, Custom Computer Builds, Computer Training, Speed Up Slow Computer, Performance Optimization Wireless Networking, Network Installation and Setup, Computer Repairs and Upgrades, System Restore,Computer Maintenance, Diagnostics, Internet Configuration & Setup, Cabling & Connectivity Equipment Installation, IT Management, IT Services, IT Consulting, Virus Cleaning, Computer and Electronics Recycling, Damaged Laptops and Desktops Computers, Game Console Repair. Android, iPhone, Smartphone, and iPad Support and Help.

Came on Sunday and didn't charge extra. Worked with my son on his gaming console and walked him…read morethrough the process. Very nice to him about the whole set up and talked about what he was doing to fix the problem so my son would know in the future.

Incredible experience going to S-4. Chase the owner values your time and appears completely genuine…read morein his dealings with you as a client. I called needing a rush job on a broken laptop and he not only stayed on the phone with me for THIRTY MINUTES to figure out exactly what could be done to make that happen but went out of his way to meet with me after-hours so I could hand him the computer. If you're hopelessly tech illiterate like me and want to talk to someone who'll give you a personal touch and earn your trust, Chase is your man. And by the way, my car wouldn't start after I'd picked up the laptop so he gave me a jump and offered to help get me to where I needed to go! Great guy all around. Un gran tipo

Fast service and friendly customer interaction. My battery was beginning to cause issues in my…read moreGoogle Pixel 6a. They replaced it within two hours and saved me from having to get a new phone. I will certainly use them again.

I left an iPad with the Goones and received a text that my iPad was ready. I went three days later…read moreto pick it up. First they said they couldn't find it, then they said they were updating it ( but it was ready three days ago.....) nonetheless, after 20 minutes, I left without it and told them they could mail it to me ( I live 50 minutes away )!

How affordable. Great cause. Cheaper than cheap great supply if all kinds. Be crazy to buy or…read morerepair elsewhere.!!!!!

From the owner: Free I.T. Athens is dedicated to providing reclaimed and refurbished technology as well as…read moreeducational opportunities to those in need. We are also proponents of free and open source software. We provide donation based technical support, free computers to volunteers, education, computers for non-profits and community groups, and refurbished computers, parts and accessories through our thrift store. Don't donate your computer to a recycler! Let us put it to good use! We accept donations of computers and computer accessories. We are a 501(c)(3) nonprofit organization so your donation is tax-deductible. For more information on what we accept and what happens to your donation visit freeitathens(dot)org/donate.

Simply Mac has permanently closed all locations…read more Employees were not paid for their last two weeks.

I recently bought a new 15" MacBook Pro and came here to get the info from the hard drive on my old…read more13" MacBook Pro transferred onto my new computer. I came in on a Monday around noon, and I was not told until the end of my transaction that the transfer would be completed in about three days... The reason I came here was because the closest Apple Store is over an hour away from Athens, and I thought this would be convenient. At the Apple Store, a transfer takes 2-3 hours max. I was fine with waiting a few extra days, though. I called on Wednesday to check the status of the transaction and they had forgotten about it and had yet to begin working on my computer. I started writing this post two years ago and just found it in my drafts, so I'll post what I have. Don't remember much more than what was already typed other than it was one of the worst customer service experiences in my life. Pretty sure they kept my computer for about a week and ended up not being able to do anything with it. Ended up driving to Apple and got it fixed within a day. Recommend just going to Apple first instead

As a Practice Manager for Thomas Eye Center I rest easy knowing that TTS is monitoring our system…read more24/7/365. A twenty year relationship with Philip Cofer and his team has given me the freedom to focus on patient care and experience. Not only does he monitor our systems but also provides us with insight on how to grow the system with ever changing healthcare issues. We simply could not be happier.

From the owner: Total Technology Solutions handle all of your office technology, from computers, to printers,…read moreemail, web sites, secuirty, and much more. We are your Technology Partner. Our goal is to make your computers work so that your can work.