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    Total Technology Solutions

    5.0 (1 review)

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    12 years ago

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    HelloTech

    HelloTech

    (2 reviews)

    My wife and I were moving my daughter into an apartment in Athens, Georgia, for law school. Having…read morea Geek Squad Annual Service Plan, we bought a TV mount, sound bar, sound bar mount and Apple TV from Best Buy to mount, install and program. However, after making the purchases and going to make an appointment (which happened to be 2 weeks out), I was told by Best Buy that my Geek Squad Service Plan could not be used as it only applied to our home address. This was ludicrous given our daughter (a family member) was being moved into a property that was rented for one year and her permanent address was our residence. Enter Hello Tech! I found this company on line and made an appointment on Saturday and on Sunday afternoon our installation was completed by a very capable Hello Tech technician. I purchased their annual service plan and upon returning to Tampa, Florida, I had a Hello Tech technician install a Google Nest WiFi Learning Thermostat, 3rd Generation, along with three sensors, which I purchased from Lowe's. Best Buy and the Geek Squad are over rated. I will be canceling my service plan with Best Buy.

    Nightmare. The tech was unable to install the new Ring. After much deliberation, he went to…read morereinstall the existing Ring and wasn't able to do that. Now the year old Ring doesn't work and my home doorbell chime without anyone pushing the bell and the side door, which has no Ring bell no longer works. This was 3 hours of torture. I installed the original Ring in less time and everything worked. It worked when he came today to provide "service ". I need help. A real professional.

    Total Technology Solutions - itservices - Updated October 2026

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