How affordable. Great cause. Cheaper than cheap great supply if all kinds. Be crazy to buy or…read morerepair elsewhere.!!!!!

From the owner: Free I.T. Athens is dedicated to providing reclaimed and refurbished technology as well as…read moreeducational opportunities to those in need. We are also proponents of free and open source software. We provide donation based technical support, free computers to volunteers, education, computers for non-profits and community groups, and refurbished computers, parts and accessories through our thrift store. Don't donate your computer to a recycler! Let us put it to good use! We accept donations of computers and computer accessories. We are a 501(c)(3) nonprofit organization so your donation is tax-deductible. For more information on what we accept and what happens to your donation visit freeitathens(dot)org/donate.

Great service had all my iPhone issues solved and at a good price. Would highly recommend to family…read moreand friends

Avoid at all costs. 0 stars if I could. This place destroyed my laptop…read more I rarely write reviews, but this experience was so bad that I feel obligated to warn others. On a Friday, I brought my MacBook Pro to Average Joe for a simple battery replacement. I clearly explained that I needed it back by Sunday because I had class on Monday. They assured me this was no problem and might even be done the same day. I picked it up Saturday afternoon and immediately discovered that my laptop would not charge while the lid was closed -- an issue that did not exist before. When I returned as soon as they opened Sunday morning, I was met with zero apology or urgency despite explaining how critical it was that I have my laptop ready for school. Hours passed with no update. When I finally reached out myself, the technician admitted the issue existed but said he couldn't fix it and asked me to wait until the "MacBook specialist" came in the next day -- after they had already held my laptop all weekend. If they had communicated this sooner, I would have taken my computer elsewhere. When I went to retrieve my laptop and request a refund, I was ignored for about 20 minutes while other customers were helped. Instead of simply returning my device, the technician decided -- without asking -- to install a different battery minutes before closing. When I finally got my laptop back, I immediately heard loud clanking noises from inside the machine, and the screen displayed a brand-new error message: "Battery Service Recommended." At this point, my laptop was in FAR worse condition than when I brought it in. When I raised this, I was told nothing more could be done and that they hadn't done anything to damage my device. The technician then claimed that any damage they cause is a "liability I agree to" simply by bringing my device in -- despite the fact that I never signed a contract, was never shown any written policy, and never saw any sign stating this in the store. I was then falsely accused of bringing the laptop in with that error already on the screen, which is completely untrue. I spoke with the owner, who was dismissive, spoke over me, and repeatedly said, "What do you want me to do about it?" This business showed no accountability, no professionalism, and no respect for a customer's time or property. I ultimately had to replace my laptop entirely because of the damage done here. I would not trust this place with an iPod. If you value your devices, go anywhere else. If you absolutely must use them, document the condition of your device thoroughly before handing it over.

Awful service, no communication, and will give you your goods back worse off than how they received…read morethem.

Bad prices, bad service. Had to go to Fixhub in flowery branch instead to fix my problem.read more

They most affordable and top-quality computer advice in Athens. Rarely does the best price come…read morewith the most trustworthy quality. Sharon and David serve with the utmost integrity. Sharon has the most charming way of over coming the challenge of coaching you in English with the limitations of her native Chinese. I asked my good friend and director of technology for an exemplary school district where to go for reliable computer repair and without hesitation, he said, "Sharon at the mall." She has supplied us with more than eight reliable computers over the 20 years we have relied on her in our small business, and repairs happen within hours or overnight at most.

I discovered this hidden gem by accident. It's on the bottom floor of the Mall, outside Belk's…read more It is run by a charming, friendly and helpful oriental lady. She scrubbed off a nasty virus and installed a new hard drive for me and cleaned up several other issues, with a quick turnaround, all for what I thought was a reasonable price. She was prompt, polite and professional.

Came on Sunday and didn't charge extra. Worked with my son on his gaming console and walked him…read morethrough the process. Very nice to him about the whole set up and talked about what he was doing to fix the problem so my son would know in the future.

Incredible experience going to S-4. Chase the owner values your time and appears completely genuine…read morein his dealings with you as a client. I called needing a rush job on a broken laptop and he not only stayed on the phone with me for THIRTY MINUTES to figure out exactly what could be done to make that happen but went out of his way to meet with me after-hours so I could hand him the computer. If you're hopelessly tech illiterate like me and want to talk to someone who'll give you a personal touch and earn your trust, Chase is your man. And by the way, my car wouldn't start after I'd picked up the laptop so he gave me a jump and offered to help get me to where I needed to go! Great guy all around. Un gran tipo

My wife and I were moving my daughter into an apartment in Athens, Georgia, for law school. Having…read morea Geek Squad Annual Service Plan, we bought a TV mount, sound bar, sound bar mount and Apple TV from Best Buy to mount, install and program. However, after making the purchases and going to make an appointment (which happened to be 2 weeks out), I was told by Best Buy that my Geek Squad Service Plan could not be used as it only applied to our home address. This was ludicrous given our daughter (a family member) was being moved into a property that was rented for one year and her permanent address was our residence. Enter Hello Tech! I found this company on line and made an appointment on Saturday and on Sunday afternoon our installation was completed by a very capable Hello Tech technician. I purchased their annual service plan and upon returning to Tampa, Florida, I had a Hello Tech technician install a Google Nest WiFi Learning Thermostat, 3rd Generation, along with three sensors, which I purchased from Lowe's. Best Buy and the Geek Squad are over rated. I will be canceling my service plan with Best Buy.

Nightmare. The tech was unable to install the new Ring. After much deliberation, he went to…read morereinstall the existing Ring and wasn't able to do that. Now the year old Ring doesn't work and my home doorbell chime without anyone pushing the bell and the side door, which has no Ring bell no longer works. This was 3 hours of torture. I installed the original Ring in less time and everything worked. It worked when he came today to provide "service ". I need help. A real professional.

My phone worked ‍ion know but I had a Effed up phone and it wouldn't turn on so took it here and…read morethe guy was nice and chill and took it and I came back 30min later,and my phone turned on and it workeed :) and he blessed us wit the screen protector.

My phone wouldn't turn on so I went and got it fixed, however there were still some issues. I…read morecalled twice and never got a response so I went to the store. The man I talked to was incredibly condescending and kept implying that this was not the place I had previously been too. When he finally believed that I had been there before, he told me to come back on the day that the man who fixed my phone was working. I asked if they don't keep records of what they do because I do not understand why it matters who worked on my phone. The company did not fix it and I payed more than $100 for my service.