Obsoletely awful service, terrible experience. Had a warranty for glitchy software that they did…read morenot honor. Did not even try to help come to a solution or respect me as a customer. I have never experienced worse customer service. I thought it was an absolute joke. Their repair parts are trash and they know they are not worth the value. I was completely scammed and cussed at when I asked to speak with the manager- when I finally did speak to the manager he also cussed at me and would not honor the warrant. Would never recommend to anyone. Do not go. The prices may seem very slightly cheaper because everything about this is cheep.

Outstanding service and price to replace screen. They beat Best Buy by $120.00. It only took 30…read moreminutes

I took my iPhone X to be repaired for water damage, and the prices were good, however, as soon as I…read moretook my phone home it was unresponsive. The screen only worked in certain places and by the next morning, it didn't work at all. The audio was also very distorted, and they did not inform us about any of the issues the phone had.

Could not charge my phone. He cleaned it out and it works perfect. Other places wanted to change my…read morebattery and do other repairs. Will always go here for phone repair in the future

I brought my Dell notebook to uBreakiFix on 12/15 after it fell from a table and damaged the…read morecharging port. I was charged a $65 diagnostic fee and told the repair would be completed in 5 days. I made it very clear this was a work computer and that I needed it back as soon as possible. When I returned on 12/20, I was told they had lost a part and would need to reorder it. I was never contacted about this delay -- I had to drive there to find out. Over the following weeks, I called the store more than 10 times and made five separate trips trying to retrieve my computer. Each time I was given different and inconsistent explanations, ranging from lost parts to difficulty obtaining them. At one point, a technician even told me he "had eyes on the parts," which turned out not to be true. After weeks of delays, poor communication, and no clear answers, I finally lost patience and demanded a refund of the diagnostic fee and picked up my computer unrepaired. This experience showed a complete lack of organization, accountability, and respect for a customer's time--especially when dealing with a work device. I would not recommend this location based on my experience.

On 5-6-2024 I drove my grandson to Gainesville Ga store to have the HDMI port repaired or replaced…read more The repair sheet quote stated $100 for cleaning which customer refused and $140 for HDMI repair. Estimated turnaround May 21. After several calls over several weeks talking to Chris and Alex they said they would investigate. Never, I repeat never, did either Chris or Alex call me back. Alex even told me Chris was going out of his way to help me. I asked several times to give me the owners name and phone number. He told me it was against company policy and refused. I then asked for the corporate franchise contact and was again told it was against company to give that information. I research who owned UBreakifix and Asurian is the parent company. Got a hold of complaint department and in no time at all they researched and found the Xbox was lost or stolen and sent a check for the price of a used unit through Amazon or GameStop. When we put in the order they required a $70 deposit. It was paid. After getting the settlement I called the store and Alex said he would contact Chris and he would be in touch. Of course he never called. I called again and Chris said he tried to get refund but system would not allow because the $70 was listed as a diagnostic charge. We were not told there would be a diagnostic charge. We were quoted $140, period. They did not fix anything. They want to charge $70 for something that was never fixed. This is wrong on so many levels. I would recommend this establishment be avoided at all costs. Even their own website says free diagnostic, no obligation statement. Check this out for yourself.

Just left iRepair on Hwy 53 paying $170.00 for a iPhone battery. He stated the battery was $100 and…read more$70 just to put it in! This place is a complete rip off! Fixhub right down the road only charges $75, had I know that before I would've never come here and allowed them to gouge me for such a simple service. Be aware they will be moving locations to Spout Springs Road next month in November and have a second location off Dawsonville Hwy. STAY AWAY!! It is absolutely worth what you'll save to go somewhere else. Go to Fixhub!!!

Fast & amazing service. We came because our iPhone wouldn't charge and the cord didn't stay…read moreconnected inside the phone and in under 2 minutes Brian had fixed the problem! We were both blown away by his expertise & kindness. Thank you Brian! You made our day!

It has been more than a year since I wrote a review. And this is a review about a positive…read moreexperience with this business. I have a phone that has 2 screens. About 1 year ago I dropped my phone and cracked the inside screen. I did not bother to get it fixed. Fast forward to the end of June 2026 and I went on vacation...to the beach...in Florida. I don't know what it was but seeing clear blue water just captivated me. As soon as I get to the beach, I go in the water, with my phone in my pocket. I sat in the water for less than 10 minutes until I realized it WAS in my pocket. At first I thought, 'oh it's okay, my phone is slightly water resistant?' Until I then remembered that I had cracked a screen on the phone the year before making it NOT WATER RESISTANT. I turned the phone on and saw it was working so I shut the screen off. I checked again and my phone had died. In a panic, I went to a nearby market and bought rice and put it in there. Later after checking, it was recommended to NOT do that, but the damage was done. About a week later I finally get home. It would be another week until I start doing research online as to where to take my phone. No matter where I searched, It was recommended to take my phone to GeekIT. Thankfully, I went with my gut based on the research I did. The internals of my phone were corroded from the saltwater, but GEEKIT was able to clean and save my device. Thank you for fixing it and being honest as to what was needed and working with me to get the best possible results that I wanted. GEEKIT helped me dodge a big bullet.

I don't usually bother writing reviews here, but I had to take time to acknowledge the fantastic…read moreservice that I received at GeekiT. My iPhone wasn't charging and the cable didn't seem to seat right. I tried cleaning out the port, but no luck. Took the phone in, expecting to pay for a new port. After looking at the phone for a couple of minutes in the back room, I was told "it's all taken care of now". There was some lint wrapped around one of the side contacts. No charge, no waiting, no run-around. I offered to pay something and was told that there was absolutely no charge. I so stunned that I failed to get the name of the gentleman that helped me, but once again - thank you so very much!

Good good service good guys good phones really good service and they also give a really good reviewread more

From the owner: Chain cell phone store in Walmart Supercenter offering repair services and accessories.read more

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.

The Fix replaced my iPhone 12 mini battery very quickly. He was technically proficient and…read moreexcellent skills. He was very good. Thank you.

(1 Star) I had a…read morevery disappointing experience with this repair shop. I took two phones in for repair--my iPhone 16 Pro Max (broken back glass) and my iPhone 16 Pro (broken camera lens glass). My iPhone 16 Pro Max originally had a gray back panel. The technician working there agreed to repair both phones, so I left them at the shop while I went shopping at Walmart. When I returned, I was shocked to find that they had replaced my gray back panel with a gold one without asking for my permission. They also replaced the camera lens glass on my iPhone 16 Pro with a smaller, incorrect-sized lens glass. When I questioned him, he admitted that he didn't have the correct gray back glass in stock. He told me to come back in two weeks, saying he would have the proper parts by then and would replace them. Trusting his word, I paid the bill and left. Three weeks later, I returned to the shop, only to find that the original technician was no longer there. A new person informed me that the business had been sold and was under new ownership. Despite explaining the entire situation, he refused to help or take any responsibility for the previous repair. I am now left with: * An iPhone 16 Pro Max with the wrong-colored back panel. * An iPhone 16 Pro with an incorrectly sized camera lens glass. This was completely unprofessional. Parts should never be substituted without the customer's knowledge or consent, and customers should not be left with unresolved issues because ownership changed. I would not recommend this shop to anyone. Be very careful before trusting them with your devices.

AWESOME ! such a willing and cool group to work with. They made sure I was accommodated to my…read morerequest and customer service was phenomenal. They offer price check as a plus !! if you in the market for some cool speakers or cases COME HERE !

Very disrespectful staff , disgusting way to treat customers broken cellular when you ask for help…read moreto change they say go some else . Terrible I will never recomen this place to no one .