Disappointed and dissatisfied, my laptop was stuck on automatic repair. The screen went completely…read moreblack, and I couldn't reset it or access recovery. After searching for a nearby repair store, I found this one. I took it in on a Thursday afternoon. The employee there was very professional and told me the repair would take about three days. I paid the initial service fee, and three days later, I received a call saying my laptop was ready. When I went to pick it up, I learned that it would have to be wiped clean. This meant I would lose all my saved documents since they had done a hard reset. I understood that, but when I arrived, I couldn't use the touchpad to move my mouse. (On the day I picked up my laptop, the "boss" was there.) He initially told me to use my wireless mouse. I told him I had one but didn't use it. He seemed slightly irritated because I was waiting around after paying for my fixed laptop, which now had an issue I didn't have before. I asked if I should walk around the store, and he said he would call me when it was ready. That was on a Sunday. Four days later, on Thursday, I went back when they called to say it was fixed. The employee there wanted to make sure I could log in and use the touchpad, so I left thinking I was satisfied. When I got home to prepare for a team meeting, I noticed the camera wouldn't work. I called the store, received no answer, but someone texted me back, and I decided to take my laptop back while heading to the store. During the trip, I received a call from the employee, who said his boss told him to call me. I explained that the camera wasn't working. The employee said they hadn't done anything to the hardware or software, just "whitewashed" it. When I mentioned that the camera software might have been wiped out, he responded with something smart. I told him to tell his boss that I'm not happy with the service and that I'd be writing a review. The employer then said, "Have a good day, ma'am," and hung up on me. Now immediately after, I received a text message, which I am attaching for review. I felt the employer was rude and insensitive. I wasn't being unreasonable; I was just expressing my concern, and he hung up on me.

I asked on yelp if they could fix my TV. They told me to call them. I did. They told me they don't…read morefix TVs. Why did they tell me to call them. Why couldn't they just tell me they don't fix TVs in their message. They wasted my time.

This by far is the best repair service/business in all of Athens and the surrounding cities. He's…read morethe only person I go to when I break my phone. He's fixed my iPhone 14 Pro Max, iPhone 16 pro max and iPad. With Mr. Mobile he came out to me every time. He fixed my devices immediately and each time in less than 15 minutes. Great customer service. Highly recommend his service.

Awesome experience. He came right to me and did it quickly and at a way bc healer cost then the…read morecompetition. I will definitely be telling my friends about this guy and would recommend for anyone who needs a mobile phone repair. Will definitely be getting my business again.

Fast service and friendly customer interaction. My battery was beginning to cause issues in my…read moreGoogle Pixel 6a. They replaced it within two hours and saved me from having to get a new phone. I will certainly use them again.

I left an iPad with the Goones and received a text that my iPad was ready. I went three days later…read moreto pick it up. First they said they couldn't find it, then they said they were updating it ( but it was ready three days ago.....) nonetheless, after 20 minutes, I left without it and told them they could mail it to me ( I live 50 minutes away )!

This company went over and beyond to help me with my cellular needs.They were professional and…read morekind.Thank you for helping me with my cellphone. Soraya A.

From the owner: Looking to get your cellphone repaired by a reliable and trustworthy expert? Look no further than…read morethe Cellphone Guy! Our experienced technicians are dedicated to providing you with top-notch service and getting your device back up and running as quickly as possible. We specialize in cell phone repair for all popular brands, including iPhones and Samsung Galaxy devices. Whether you have a cracked screen, water damage, or a software issue, our expert technicians have the skills and tools to fix the problem. We also provide repair services for iPads and tablets. Our focus on customer satisfaction sets us apart from the competition. We strive to provide fast turnaround times, competitive pricing, and exceptional service. Our team is committed to using only the highest quality parts in all of our repairs to ensure that your phone functions like new. In addition to our repair services, we offer phone accessories to enhance your device's functionality and protect it from damage. We provide phone unlocking services and can assist with data recovery and software updates to keep your phone running smoothly. Don't let a damaged phone slow you down. Trust the Cellphone Guy for all your cell phone repair needs. Contact us today to schedule your repair appointment and get your phone back to working perfectly!

100% recommend Vargo. He is an honest genius. Thank you for saving my family money as you helped us…read morew our phones. We appreciate your expertise!

Had a repaired and screen replace 03/22/24 for $129. Purchased a screen protector and phone cover…read morefor a total bill of $160 at this time. Phone turned off and would not come back on the next day while out of town. Returned to the store 03/25/24 for warranty work. Was amazed when the shop refused to replace a $5 screen protector at no cost after customer was inconvienced for two days without a phone. To compound it, it was the phone owner's birthday with no phone, out of town, and attending a birthday party. Who doesn't want to take pictures at a surprise birthday party and then the next day for their own birthday lunch. Thanks for the customer no service. Up until the incident with protector, I thought the service okay. The lack of desire to fully repair the phone to me shows lack a respect for customer.

This place is the best for you new phone, the warranty for $100 they will fix it and give you a…read morenew case, and you don't have to pay anything anymore.!!

From the owner: "We'll repair it. We'll flair it. We'll inspect it. We'll protect it. We have all the accessories…read moreand even some extraordinaries. When you're done with your device, we'll even buy it back from you. And we offer great warranties, just for good measure. Can you tell I love owning my own Cellairis?"

I go there for auto key fob batteries. I get the plan to pay once for lifetime replacementread more

maybr don't go on a Sunday. bought a battery from them and they were going to charge me $20 to put…read morethe battery into my key

My phone worked ‍ion know but I had a Effed up phone and it wouldn't turn on so took it here and…read morethe guy was nice and chill and took it and I came back 30min later,and my phone turned on and it workeed :) and he blessed us wit the screen protector.

My phone wouldn't turn on so I went and got it fixed, however there were still some issues. I…read morecalled twice and never got a response so I went to the store. The man I talked to was incredibly condescending and kept implying that this was not the place I had previously been too. When he finally believed that I had been there before, he told me to come back on the day that the man who fixed my phone was working. I asked if they don't keep records of what they do because I do not understand why it matters who worked on my phone. The company did not fix it and I payed more than $100 for my service.

They most affordable and top-quality computer advice in Athens. Rarely does the best price come…read morewith the most trustworthy quality. Sharon and David serve with the utmost integrity. Sharon has the most charming way of over coming the challenge of coaching you in English with the limitations of her native Chinese. I asked my good friend and director of technology for an exemplary school district where to go for reliable computer repair and without hesitation, he said, "Sharon at the mall." She has supplied us with more than eight reliable computers over the 20 years we have relied on her in our small business, and repairs happen within hours or overnight at most.

I discovered this hidden gem by accident. It's on the bottom floor of the Mall, outside Belk's…read more It is run by a charming, friendly and helpful oriental lady. She scrubbed off a nasty virus and installed a new hard drive for me and cleaned up several other issues, with a quick turnaround, all for what I thought was a reasonable price. She was prompt, polite and professional.