I had a crack in my basement wall that was letting in water every time it rained. I contacted Real…read moreSeal, and from start to finish, they were amazing to work with! The team was professional, explained the whole process clearly, and showed up right on time. They sealed the crack quickly and neatly. If you need any foundation or waterproofing work, I'd definitely recommend Real Seal.

I regret having to post this because Real Seal has done good work in the past, but unfortunately…read morethis experience was different. I called them about water intrusion into our ground level bedroom. They diagnosed the water issue as two foundation cracks and charged $1,700 for the repair plus a $250 overtime fee. The work was completed and done satisfactorily, but the actual source turned out to be a leaking water heater not the cracks. Yes, the repairs could be considered necessary in the long run, but there was no need to expedite this repair. Their recommendation was an educated guess rather than a proper diagnostic process to ensure the two cracks were the actual source of water intrusion. I was trusting their professional service to provide an accurate diagnostic. When I requested a refund of the overtime fee only (given the cracks were not actively leaking) and a goodwill discount (given the damages I incurred due to time wasted, since this was not actually the problem), they offered to remove a $100 late payment fee I didn't even know existed and a $50 goodwill discount. The offer is something, but it fell short, especially because the director was curt and seemed more interested in closing out the conversation than actually resolving a legitimate complaint. Get a second opinion before agreeing to any foundation work. EDITED IN RESPONSE TO COMPANY DOUBLING DOWN... I appreciate the response but I would like to expand on a few of the comments made. While Saturday was accommodating, it was only necessary due to the incorrect diagnosis. Your team tried to schedule me a week and a half out. I asked if they could do better. Your team then offered Saturday. It wasn't for my convenience, it was a necessity as a result of your diagnosis. My walls were supposedly actively leaking water, of course I wanted this done as soon as possible. If this was correctly diagnosed, I could've had the cracks repaired anytime. Additionally, you specifically told me on the phone, this $250 fee was directly for a technician's overtime, which in your words, "is why you cannot refund it." Not a standard Saturday service fee, as you've now stated publicly. In regards to the $100 late payment fee, while it may be outlined in the contract, a courtesy reminder would have been appropriate given I was not onsite for the repair and never received a final invoice on the day of service. How was I expected to pay within the terms without ever receiving a bill? Your response also confirms my original review. Your diagnosis was based on another company's assessment rather than your own independent verification. A proper diagnostic process would have verified that water was NOT actually entering through the cracks. Yes, the cracks were there, but no, they were not actively leaking. Hence my request to remove the "service fee." I hired you to stop the water intrusion, not simply repair my foundation. The water heater was the actual source.

We came here to celebrate my wife's birthday. She chose it because it brings her warm memories…read more We were thankful because CB didn't change anything like was planned last year. The food is still delicious! I always get breakfast and this time I ordered the Grandma plate, which was awesome. You can see my pictures below. The only reason I didn't give a full 5 stars is because our server was unusually sassy and we could tell she was using a passive aggressive tone to share her displeasure of us asking questions. We still tipped, but not our usual. The kids all bought toys from the store and we left with great memories! The vibe is comfortable and we will be back. It's the closest one to our house... 45 min away.

This particular location was next to the hotel we stayed at when we went to Great Lakes. I'd been…read moreto a Cracker Barrel in Florida so I thought this wasn't a bad choice for lunch. Wrong... First, I don't know how many times we circled around to find the entrance until we realized we have to go through the gift shop to get in. Second, the menu was very limited. There wasn't really anything appetizing but since we're already there, we just ordered whatever from the menu. We got two steak entrees, a fish and fries, another item I can't remember. Yeah that's how bad the experience was. As expected, nobody enjoyed it. No one finished any of the entrees. There's no condiments available in the tables. I wanted catsup for my friends but we didn't know where the server was. There was only one other customer in the restaurant so it wasn't busy at all. We spent over $100 here for a meal we didn't enjoy. Never again.....

Andy and his team are exceptional. We use them for all of our concrete work since 2020 and have…read morerecommended him to others that have had the same experience. in 2025, We used him again for a 4 car garage base and foundation which came out beautiful. Even when the installers needed some adjustments for the Garage, Andy and his team were there to help. Couldn't be happier.

Make sure you notice testimonials from 2015 on their sight. Read ALL YELP CURRENT reviews. Did not…read morelearn all of this until after the fact. SHAME ON US! Such a horrible experience don't have enough space to explain. Took on a job of indoor pool deck completely out of Andy's realm. Such charismatic personality he could sell a blind man glasses. Took three months to get them out of here. Three current companies doing construction on our home confirmed our suspicions of shoddy job. Just signed two contracts with companies to amend the work. Also found out GROSSLY OVERPRICED for the job they did. AGAIN, SHAME ON US! Long story short, be very careful when considering for your project.

I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

Hailey updated my account and was very thorough. Hailey is knowledgable and pleasant.read more

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Purchased water heater from this company about 5 years ago. They told me that the water heater I…read morehad before was too fancy and I should go with Bradford White model. Fast forward to today, water heater stopped heating and needed a new control valve which should be under warranty. They initially quoted me $455 with the part included and then modified it to all labor when I complained. It took technician 1 hour to install. How is $455? Disappointed on the original purchase and by the response for repair. Will not be using them again.

Very unprofessional business - Melissa called me a liar…read more Employees asking for payment in cash and not reporting it to the company. The employees are stealing and then Melissa is stealing from the customers. I prepaid for a fall shut down which is not being done until I double pay. I am done with them, they can keep my prepaid money. Stay away from them!!!

Great service! We hired JM Irrigation to do our fall winterization and install a smart sprinkler…read morecontroller in our new home. Install went super well, and we are very happy with the work performed. The only downside is I can't use our fancy new controller till next year!

Today I could not connect to the internet with my desktop computer. Through Yelp they were the…read morefirst to respond to my description of the problem I was having. Richard then sent me instructions to fix the solution on my own and it worked. All he wanted for his services was a Yelp review in return. Highly recommended and I will certainly get in touch with them again for any future computer needs.

Great customer service and a great experience! Our office started having issues with an outdoor…read moresecurity camera that was installed many years ago. After speaking with a multitude of companies, I was met with many dead ends. With these previous companies, communication would stop or people wouldn't show. Then I contacted Christensen Computer Company. Richard called me very shortly after I sent a request. He was flexible with scheduling a day to come look at our cameras. He was very communicative during the whole process and always made sure I received a call back. When he got here to look at the camera, he immediately started investigating. I don't know much about cameras, but I knew our system was older and had a LOT going on. I could tell right away, Richard was very knowledgeable. He immediately spotted all the little pieces of our system and how it was connected, and confirmed it did have a LOT going on. However, this did not deter him. Richard explained to me how our system was set up and started talking about different solutions depending on the problem. Our camera ended up needing a simple fix and it has been working great since. Our office is now talking about installing more cameras for increased security. He was very patient with all my questions, gave me a few good options, and was very understanding about our requests for estimates. We will definitely be keeping his info on hand for when we install the cameras, or if we ever need IT work. Thank you again Richard!

Hired legacy for a quick inspection on my townhome, they were available on a short notice and were…read morerecommended from my realtor. They come out in a pair of twos, one person will show you some items they inspected, while the other will inspect items making the whole process very fast. They brought a printer with them and printed out the inspection summary right in the home, super convenient. The crew I had was very polite and even answered some questions a week after the inspection about an issue I had. Overall a good experience. My only complaint would be that they seemed very rushed at times and they missed a few items I noticed and asked them to add. But as with any home purchase it's good if you are present so you can verify the inspectors are doing what you want them to do. The report was not as detailed as previous inspections in another state, but detailed enough on the problem areas.

Please do not use this company. They refused to inspect the foundation and crawl space because…read morethere was 2 inches of water in some spots and they were afraid to be "electrocuted". Their inspection report was very anemic consisting of only about 20 to 25 pages. They spent 80% of the time just showing me the electrical outlets and that was the least of my concern. Most everything they found was visible to the naked eye. I had to pay for an additional inspection for the foundation and crawlspace. And they refused to credit me or refund me a portion of the $600 fee. If you want a thorough inspection, please avoid this company. They missed several key problems.

Started with a good experience. Tom was very nice, knowledgeable and seemed helpful. However, one…read moreof the products failed after about 6 months. The customer service since then has been absolutely awful. I feel stuck with a very expensive Laundry Pro product that does not work, and I am unable to get serviced. What to do?

Tom the owner is wonderful - very knowledgeable, and will take the time to explain everything…read moreclearly and answer all questions without any pressure to buy anything. He is an old-school, honest, decent person. He does free visits for businesses or homes for demos, supplies or new equipment purchases. I highly recommend his company and the Aerus brand of vacuum cleaners. I have used Aerus/Electrolux vacuums for decades - during covid I bought a different brand online and that piece of junk is sitting in my basement. Once I found Tom's store he is my go-to vacuum man! I live in Wisconsin but fortunately he visits up here once a week. Thank you Tom! Keep up the good work!