Great customer service and a great experience! Our office started having issues with an outdoor security camera that was installed many years ago. After speaking with a multitude of companies, I was met with many dead ends. With these previous companies, communication would stop or people wouldn't show. Then I contacted Christensen Computer Company. Richard called me very shortly after I sent a request. He was flexible with scheduling a day to come look at our cameras. He was very communicative during the whole process and always made sure I received a call back. When he got here to look at the camera, he immediately started investigating. I don't know much about cameras, but I knew our system was older and had a LOT going on. I could tell right away, Richard was very knowledgeable. He immediately spotted all the little pieces of our system and how it was connected, and confirmed it did have a LOT going on. However, this did not deter him. Richard explained to me how our system was set up and started talking about different solutions depending on the problem. Our camera ended up needing a simple fix and it has been working great since. Our office is now talking about installing more cameras for increased security. He was very patient with all my questions, gave me a few good options, and was very understanding about our requests for estimates. We will definitely be keeping his info on hand for when we install the cameras, or if we ever need IT work. Thank you again Richard! read more