These guys advertise as a Sub-Zero authorized repair service. Beware-they are not. They visited my…read morehome 6 times making repairs. They didn't know what they were doing, within 6 mos I had to call a REAL Sub Zero authorized repair service to clean up the mess. They charged me $3000, they really conned me. Toward the end of their visits, they told me to add a $300 part, I told them I wouldn't pay for it if it made no difference, which it did not. I didn't pay and they accused me of ripping Them off. Phony advertising-stay away.

Before Sterling Service Group came out, I had another appliance service company (with a 4.5-star…read moreaverage on Yelp) try to diagnose my SubZero refrigerator. From the moment that technician arrived, I could tell he wasn't confident. He was on the phone the entire time getting instructions step-by-step -- even from SubZero directly -- and in the end, all he did was clean the coils for $240. That did not fix our problem so I called Sterling Service Group, and what a difference. Adrian came out and immediately impressed me with his professionalism and knowledge. He spent time carefully diagnosing the issue and determined the seal system needed to be rebuilt or replaced. He charged $157 for the diagnostic, which was fair considering the time he took to get it right. He had to turn the refrigerator off while trying to find the problem. A few hours after he left the refrigerator was still not cooling, I called the company, and Adrian was back within 90 minutes. He added refrigerant, and within an hour the refrigerator was cooling again. The next day, he followed up by phone to make sure everything was working and sent me an estimate for the repair. The price was higher than I'd hoped, and when I replied that it was high, they adjusted it slightly. Adrian returned as scheduled and completed the seal system rebuild this past Friday. He called again this morning to make sure everything was still working -- and it is. Sterling Service Group and Adrian went above and beyond -- knowledgeable, responsive, and customer-focused. After my experience with the other company, I really appreciate finding a service team that knows what they're doing and stands behind their work. Highly recommend.

Great customer service and pricing. We did some shopping around and found that Lucy's price matched…read moreand discounted the price of other stores. Sales person was very helpful but not pushy. She alllowed us time to look around and discuss our options. Will definitely go back and refer others for appliance needs.

I bought a GE freezer at the end of July last year, and it stopped working, and we had an emergency…read morebecause my baby's milk back ups are in there. I called GE and got an appointment, but the soonest available was 2 days from now, so I called them to see if they could get me in any sooner and they couldn't, but they offered to pre-chill and deliver a loaner freezer to keep my things frozen until our freezer is fixed! Excellent customer service, and I can't recommend them highly enough! I feel like it's back in the Andy Griffith days

My first experience, great. Dry cleaned a new dress. Second and third experiences, shrunk my dress…read morethat I wore once and shrunk my winter jacket with no offers to reimburse. Disappointed.

Walked in with 2 pairs of shorts that the zipper kept falling down. Lan the owner showed me how to…read morelock the slider to the elements. I Googled zipper parts. These are my favorite shorts and I was planning to spend 15$ per pair to get them fixed. Now I know how to lock a zipper. To recipicate I am asking people to use Sanders Cleaners. Owners are Lan and Soo Kim.

I found Prairie Interiors through my neighborhood's listserve. They had by far the most and best…read morementions, and now I see why. Evan and his team are total perfectionists (I am, too). They redid my cushions on cheapie chairs, making them look and feel very expensive. I was thrilled with the quality of work, timeliness, and above and beyond customer service. Evan went out of his way to help me, and you can really tell that he loves what he does.

We cannot recommend Prairie Interiors more highly. They have done work for us for 20 years and…read morehave never failed to do a great job for us. I would recommend them to anyone without reservation.

I emailed Mike's Appliance Repair, because our refrigerator was making a loud, horrific noise. I…read moresent them a picture of the label inside the 'fridge, with a description of the problem. They promptly replied, that it was 14 years old (we bought the house 3 years ago & didn't know how old it was), explained which part was bad, told they is they don't make it anymore, & unfortunately it was on its last legs. Rather than charge us for a service call to tell us in person what we suspected, that we need to buy a new one, they were kind & upstanding & told us via email. They also recommended a brand, as well as which brand to avoid. When we went to purchase the new 'fridge, the sales person confirmed everything Mike's said. Honesty, integrity, & promptness are qualities that are hard to find these days! We are so appreciative to not have been taken advantage of! I highly recommend Mike's!!

We called Mike's after returning from Florida as snow birds and he showed up the same afternoon to…read morefix our fridge that wasn't cooling below 52 degrees. He diagnosed the problem quickly and had it repaired the same day.

My tenant said washer dryer combo wasn't drying at all. Clothes still wet at end of cycle…read more In the past I've had awful repair issues with Abt so will never use them again. But Appliance King was great. No part needed. Tech just fixed during one and only appointment. And also had a little "teaching moment". Honestly, I expected him to say a new part needed to be ordered but NO. Fixed! Thanks Chris. Appliance King will now be my "go to"!

Thanks for nothing. Called and made an appt. Technician came and left without providing any…read moreassistance. Apparently he was offended when we asked if he could wear booties or take off his shoes. Been calling every other day and left umpteen messages - no one has returned my call from Appliance King or bothered to help me reschedule, let alone the fact that no one ever picks up the phone in the first place. Horrible customer service.

Had a very old commercial oven that won't light anymore, no gas. Omar and his assistant came and…read moresolved the issue, offered a few solutions (replace the part (probably discontinued) or bypass the ignition and go manual lighting. Since it was an older oven 20+ years, and a plan to replace in next 5 years I just had them bypass the ignition for manual lighting. Omar was responsive and had good availability when scheduling. He arrived when he said he would -around 11am on a Saturday. Thought the pricing was reasonable. And they left everything clean. Omar said he does all appliances - so I'll definitely call him next time whenever something needs repair.

I am SO impressed by Voltex Appliance Repair and now, they will be my go-to provider for all my…read moreappliances. Omar and his apprentice in training, were polite and extremely knowledgeable! I'm happy to report that my dryer was fixed and for a very reasonable price. Thanks Omar and Ali!

Omar has been to our home several times to repair the dishwasher and dryer. His service level was…read moreexcellent, always calling to let us know that he would be arriving shortly. Both appliances were repaired quickly. Would definitely recommend using Lakeland again.

Quick, reasonable price, showed up on time after calling to say he's on the way, very personable…read moreand professional, I highly recommend Omar at Lakeland Appliance!