So I wanted to update my review and add some pictures because high caliber electric honestly went…read moreabove and beyond for this job They were on time everyday that they were here working the technicians that were working were informative,knowledgeable and very clean I would never look for or hire any other electrical contractor if these guys are available honestly must use them yourselves to see how great they really are Thanks high caliber for your amazing service Cost of this job was bid by 3 other companies and high caliber was not the cheapest and not the highest but in the end They are definitely the best for there price out there

I was dumbfounded that the minimum charge for replacing one switch/outlet receptacle was $750.00…read more In addition to the $99 diagnostic fee. Never again would I call this company!

I am happy to give IL State Electric LLC a 5-star rating. Tamara was very professional when making…read moreappointments. Gerad sent me a text of his expected arrival together with a photo of himself so I knew in advance what he looked like. He replaced a damaged electrical outlet promptly, reset the fuse, verified it worked, cleaned the area around the outlet and offered valuable tips for ongoing safety. I made another appointment to replace more outlets as well as replace smoke alarms. I look forward to working with IL State Electric LLC again.

We waited all morning to find out the Electrician that was appointed to come to my house today got…read morecalled into an emergency job. This is his initial visit appointment. The time he was scheduled to arrive is between 10:30 and 11am, operator Veronica called me at 11:40 asking to reschedule for another day. When I asked why was the electrician that was assigned to me got called in for an emergency job, Veronica said "that's how the company works". Do I recommend this company? Absolutely not!

Jason was exceptional... had frustrating experience with another service provider when I needed my…read moregenerator and transfer switch repaired. He responded immediately, was on-site and did the work quickly/ professionally... and followed up after. Please give him more work- we all need more service techs like him!!!

We had a massive power surge that knocked out half our home for nearly two weeks. After three…read moreelectrical companies failed to resolve the issue (and one even proposed an expensive rewiring), we found Mikus Electric & Generators in Volo through a recommendation from Generac and that was the turning point. Mike, the owner of Mikus, sent his best electrician, Roger, the very next morning. Roger diagnosed the problem immediately, and said, "Give me 10 minutes." That's all it took. We had power again after 12 days of incompetent electricians. Mikus went on to correct additional electrical damage caused by the surge and previous poor workmanship. Mikus was excellent, super responsive, professional and got the job done right. I'll also add that they were very empathetic that we had no power in half the house for 12 days and our house needed immediate help. We won't work with anyone else moving forward.

Great job start to finish, follow up throughtout will use again, generator works flawless.read more

I love this company! They serviced my Generac Generator for 15 years and always did an excellent…read morejob! unfortunately, their phone number is disconnected and I cannot reach them. PLEASE help me find them!!!

So about 2 years ago we purchased a generator at Lowes. Lowes contracted with A&R to install the…read moreunit. We had to wait some time due to Covid but that was no one's fault. We had no power outages during that time. While out in the yard in June of this year, I noticed a yellow light on the unit. My husband called and was told the unit needed maintainable but it was nothing to be concerned about. The soonest they could be out was mid August!We were assured that if anything went wrong, to call back. Today we lost power due to some work being done by Edison. My husband called them at 9:00 am and twice more since. No return call as of 2:45pm! So much for dependable service!we will be contacting Lowes to inform them of the quality of the company they recommend! Im just grateful I am not caring for a loved one on oxygen or other electrical equipment, not to mention medicines that need refrigeration!

Super company. Highly recommend. They do a phenomenal job! I have had them service my generator a…read morefew times and it's always been flawless. On time, super clean and very professional. If you have a backup generator and needs anything this is the company to call!!

Needed a Generac Repair when our Generac wouldn't run during a 1 and 1/2 day power outage. I…read morefigured I'd be lucky to get anyone out but I called them and spoke to Dawn a wonderful lady who said she'd get someone out the same day. I figured "maybe" But she called back shortly after and said someone would be out in a few hours. Trechnician actually came out in less than that. And Jason the technician who came out was fantastic. Very knowledgeable and nice. He got it running quickly. They are a licensed Generac company but service all generators. If you need Generator service or installation I highly recommend them.

Pure Power was recommended to me after the storm and our original company came out and did a shoddy…read morerepair and then ghosted us. We were left with no power for 4 days and a generator emitting CO. Aron was responsive , he listened to the series events, walked me through how to trouble shoot over the phone and advised what most likely occurred and how to rectify it. He assisted with getting my power back on and made suggestions for corrective action to our generator and placement of it. Aron was a lifesaver for our sanity. We will be dropping our original installation company and moving our business to Pure Power! They came highly recommended by family and I can see why! Thank you Aaron

I have been a satisfied customer of Pure Power Generators for many years, and until recently I had…read morenever had a single issue with your company or your service. My most recent experience has left me frustrated beyond belief. On July 28, we lost power at our facility. Our generator ran perfectly for approximately eight hours before shutting down unexpectedly. I called their office right away, and staff attempted to help me diagnose the problem over the phone, but we were unable to get the unit running again. Because we operate an animal shelter caring for more than 60 animals, this was an urgent situation. The earliest appointment available was 9:00 a.m. the following morning. Tyler arrived as scheduled and identified the problem. He initially believed the necessary part would have to be ordered with an uncertain lead time. I inquired if replacing the entire generator would be quicker and/or even necessary. He said there was no reason to replace it as it is repairable and replacing it would also take lead time to order a new unit. After realizing how critical the situation was for our animals, he checked and found the part at your office, retrieved it, and had us back online that same day. I sincerely appreciated his professionalism and his concern for the welfare of our animals. Before leaving, Tyler explained the following: - The unit requires two capacitors, and because they should always be replaced as a matched set, he would order two more. - The battery cables also need to be replaced. - Someone from the office would contact us to schedule a return visit once the parts arrived. On July 30, I received a voicemail from a male representative stating that the capacitor we need is no longer available and that you needed my credit card for payment. When I returned the call, I spoke with a woman who reviewed my file and told me that my balance was zero because you have our ACH information on file. She stated the invoice was $235. I asked her to clarify whether someone would still be returning to complete the repair, and she said she would pass the information along and that someone would follow up with me. Shortly afterward, the same male representative called back. During that conversation, he: - Told me I was mistaken about the generator being repairable - Insisted I could not have spoken with anyone at his office - Stated the bill was $614, not $235 - Denied that you have our ACH information on file His tone was dismissive, downright accusatory, and he gave the clear impression that he did not believe what I was telling him. He said an invoice had been sent, and I told him it would be paid. This morning, August 4, my wife called to get a straight answer about whether our generator can be repaired. She spoke with the same representative, and that call was equally unproductive. I'd ask that you review the way these calls were handled. Tyler represented your company extremely well, and I have no complaints about the technical service we received. The follow-up communication, however, was contradictory and unnecessarily combative. As an animal shelter, a reliable generator is not a convenience -- it is essential to the safety of the animals in our care. Because of such a horrific experience, we have taken our business elsewhere. We will find a company to double-check the work that was performed and see if we can salvage a much needed piece of equipment and if not, replace it. Very poor customer service and you have lost a long time client.

Second generation DC expert, and it shows. I run a service dept for rental equipment and I couldn't…read moreimagine not having Dusty to call on. Quick, affordable, accurate. Period. ​

I had them rewind my boat lift motor. Works like new for at…read moreabout $100 instead of $500 for new one.

Eric, the owner responded to our call right away. Solved the problem and installed new plugs for…read moremuch less than what ABC charged to install the plugs 11 months ago. Eric did a great job, explained everything! Use his company! You won't be disappointed!