Titan Heating and Cooling provided us with great customer service and quality work! Ken and Chuck…read moreexplained everything thoroughly and answered all our questions. They were not pushy with trying to make a sale and we appreciated that as it gave us time to really weigh our options. We ultimately decided to go with them and very happy we did. They did an amazing job and cleaned up everything right after. We highly recommend them!

I've never been motivated to review an HVAC company before now. our experience with Titan has made…read moreus big fans. They were super responsive when we first called them, after our nearly 30 year old unit died. They came out the same day to see our setup, and provided us with a quote and an install date the next day. They managed to deinstall the old unit and install the new one in one day, and also installed a Nest thermostat for us. Really nice and professional guys, highly recommend

My air stopped cooling so when I realized I needed someone to come look at it I called Central…read moreServices the next morning and within 2 hours of calling them I was called back and my air conditioning is cooling my home again. It is the day after the 4th of July and they were on the ball and came right out. I would highly recommend them for promptness, kindness and efficiency .

Nathan has been around forever it seems. It's refreshing to find a company that cares more about…read moretheir customers than their pockets. I highly recommend Central Services if you're in need of an honest, reputable heating and air conditioning repair company in the Lexington area.

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

My technician, Daniel was incredibly professional and got the job done even after a couple of…read moreunexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs.

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

Update as of 5/2/2022…read more Our blower motor failed on us a little over a month ago so no warm air was being pushed through the vents. Dave immediately got in touch with the manufacturer and ordered the replacement part. He kept me updated every step of the way and he immediately came to my house to install the new part as soon as it had been received. We've got warm air again!

We've been using a competitor for a couple of years - a competitor that required us to sit for a…read moretotal 9 days during the peak of summer last year while we waited for them to come out and repair our unit - one of such issues was their fault. We got an alert Thursday night that our AC had been running more than 4 hours and the temp was increasing. We were scheduled to leave for the weekend the next day. Hawley Air had been recommended to us, so we decided to contact them to see if we could have them out on Friday before we left. I sent a text Thursday night and received a response Friday morning asking to call. I called and left a VM and got a call back shortly. The rep I spoke with was very friendly, got all our details and said dispatch would reach out to schedule. Jacob Gray and Steven Morgan were at our house within an hour. They worked quickly and efficiently, locating the issue on our HVAC, discussing our options, and fixing the problem. After fixing the issue they looked at every part of our system, both heating and AC, to ensure there were no other issues. They found nothing, and they ensured us we had a 30 day warranty on their work and review. I had a subscription set up with the previous company and we still got pushed to the bottom of their list when we had issues. I signed up for Hawley Air's subscription and they assured us that with their plan, we'll be moved to the top of the list if we have issues. I highly recommend Hawley Air if you're in need of a new HVAC company! I'm very impressed with everyone I spoke with and their prices were very reasonable!

Hawley Air and Tyler responded immediately when we called indicating that my elderly godparents…read moreHVAC went out and their home was sitting at 86°. Tyler explained everything in detail and made sure that we understood. We cannot express the depth of our gratitude for being so cared about and responded to so quickly. God bless you! Thank you for your amazing work. It's very reassuring to know such dedicated, caring, and expert professionals are a call away for all people, but especially our seniors.

Awesome company! Cheapest service call around. Very thorough. Not pushing you into buying new…read more They give you options and their opinion on what would be best. I highly recommend this company. They worked with me to get a new unit.

We have used Palmer's on a few occasions and I could not be happier with the service I have…read morereceived. They are quick to return a phone call and make an appointment, they show up on time, and are always polite, courteous, and professional. I highly recommend them to anyone that needs HVAC work.

We moved into the area and didn't know any contractors for repair work when we bought our home. We…read morewent with Maurice's on a recommendation, and now they're our go-to company. Justin is extremely friendly and does a great job, while also not price gouging. They installed a new mini split unit for us that works perfectly. They've also done repairs on our old duct work, while another company originally came in and tried to fear monger us into buying $10k worth of all new HVAC duct work! That company came and said it couldn't be patched, and then Justin came and patched it no problem. Be careful when dealing with contractors, as there are many who are deceitful and shady. I appreciate the honesty from Maurice's, and they will show up on short notice to get you out of a bind as well. Definitely deserving of 5 stars in my book.

We had our Air conditioning go out unexpectedly over the Memorial Day weekend. I called on Tuesday…read moreand they had someone out later that evening to take a look. He ordered parts and was back 2 days later to fix our problem. Unfortunately, we had more than one problem so if he had to order more parts to get it all fixed. Maurice was honest with me and didn't try to give me the run around and he was fair. If we have issues again I will definitely call him to see if we can sort them out.

I was in a hot spot literally when the long time unit I had went kaput! B & H responded to my…read moreservice request immediately and replaced the old unit with a new modern one that is quiet and more efficient. The installers and inspectors were professional and courteous and they turned a heated situation into a cool experience. (Pun intended) Looking forward to saving on my energy bill for the next few years. Thanks for your hard work and service.

UPDATE: After the…read moreinitial delay with being able to get an estimate and have the work started, we were finally able to get the work completed. I am pleased with the quality of work and friendliness of the staff, and I would plan to use B & H again in the future for any further HVAC needs! Original Review: I'm currently undergoing a restoration project and needed an HVAC company to hopefully move a vent that we believe was the cause of some damage to our bathroom floor. I contacted a local contractor I used for other work who kindly recommended B&H for any HVAC needs. I first contacted B&H 21May and was able to schedule someone to come out and look at things 23May. The service tech that came out, who arrived promptly, was able to look at the project and even help identify another issue that I was experiencing with our HVAC system. They told me that the office should contact me later that day or the day following with an estimate for the work, which is required to initiate installation/repairs. I hadn't heard anything the following day (24May) and decided to call to see if there was any mix up with my email or contact info. The office staff had all of my information correct and told me that they would notify the estimator that I was still seeking an estimate for the work. The following Tuesday (28May) I still hadn't received an estimate, and called that afternoon. The office staff notified me that the estimator had an emergency and was out of office the latter end of the previous week and was out of office the remainder of the day, but that they would again notify the estimator that I was still seeking the estimate for this work. Today (31May) I still had not received an estimate. I called again, the office staff was aware of the estimate that I was still looking to receive, and forwarded me to the voicemail of the estimator, who I left a message for. I don't enjoy writing a negative review, and I'm hoping that I will have the opportunity to update this review with a better score. I'm understanding that emergencies come up and things can get delayed, but at this point I'm entirely dissatisfied that it has taken more than 6 business days to receive an estimate. This work is preventing me from completing the restoration work that is ongoing, where we have half our bathroom floor removed. I'm enthusiastic to use B&H as it's a local company and came recommended to me from a trusted source, but I have really been let down, specifically from their own claims of fast and prompt service. Please make this right B&H, I mostly would just like to get our house back in order, and this is starting to take way too long.