Titan Heating and Cooling provided us with great customer service and quality work! Ken and Chuck…read moreexplained everything thoroughly and answered all our questions. They were not pushy with trying to make a sale and we appreciated that as it gave us time to really weigh our options. We ultimately decided to go with them and very happy we did. They did an amazing job and cleaned up everything right after. We highly recommend them!

Great customer service. Timely and effective appointment! He even pointed out an important issue…read morethat I need to fix in my attic and sent photos of his work. Would definitely recommend Titan.

My air stopped cooling so when I realized I needed someone to come look at it I called Central…read moreServices the next morning and within 2 hours of calling them I was called back and my air conditioning is cooling my home again. It is the day after the 4th of July and they were on the ball and came right out. I would highly recommend them for promptness, kindness and efficiency .

Nathan has been around forever it seems. It's refreshing to find a company that cares more about…read moretheir customers than their pockets. I highly recommend Central Services if you're in need of an honest, reputable heating and air conditioning repair company in the Lexington area.

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

My technician, Daniel was incredibly professional and got the job done even after a couple of…read moreunexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs.

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

They are great! Had an A/C issue at the house and they showed up early, fixed it quickly, and even…read morechecked a few extra things. Great local business!!!

We've been using a competitor for a couple of years - a competitor that required us to sit for a…read moretotal 9 days during the peak of summer last year while we waited for them to come out and repair our unit - one of such issues was their fault. We got an alert Thursday night that our AC had been running more than 4 hours and the temp was increasing. We were scheduled to leave for the weekend the next day. Hawley Air had been recommended to us, so we decided to contact them to see if we could have them out on Friday before we left. I sent a text Thursday night and received a response Friday morning asking to call. I called and left a VM and got a call back shortly. The rep I spoke with was very friendly, got all our details and said dispatch would reach out to schedule. Jacob Gray and Steven Morgan were at our house within an hour. They worked quickly and efficiently, locating the issue on our HVAC, discussing our options, and fixing the problem. After fixing the issue they looked at every part of our system, both heating and AC, to ensure there were no other issues. They found nothing, and they ensured us we had a 30 day warranty on their work and review. I had a subscription set up with the previous company and we still got pushed to the bottom of their list when we had issues. I signed up for Hawley Air's subscription and they assured us that with their plan, we'll be moved to the top of the list if we have issues. I highly recommend Hawley Air if you're in need of a new HVAC company! I'm very impressed with everyone I spoke with and their prices were very reasonable!

Chase Johnson came to our house on June 6 2025 for summer maintenance…read more Chase Johnson was on time,his appearance and work was excellent Chase explained what he going to do,and he did it in a timely manner Chase asked did I have any questions The last person you see from a company is the impression you have from the company,Hawley Air should be very proud of Chase Johnson Thanks Chase Johnson

Awesome company! Cheapest service call around. Very thorough. Not pushing you into buying new…read more They give you options and their opinion on what would be best. I highly recommend this company. They worked with me to get a new unit.

We have used Palmer's on a few occasions and I could not be happier with the service I have…read morereceived. They are quick to return a phone call and make an appointment, they show up on time, and are always polite, courteous, and professional. I highly recommend them to anyone that needs HVAC work.

We moved into the area and didn't know any contractors for repair work when we bought our home. We…read morewent with Maurice's on a recommendation, and now they're our go-to company. Justin is extremely friendly and does a great job, while also not price gouging. They installed a new mini split unit for us that works perfectly. They've also done repairs on our old duct work, while another company originally came in and tried to fear monger us into buying $10k worth of all new HVAC duct work! That company came and said it couldn't be patched, and then Justin came and patched it no problem. Be careful when dealing with contractors, as there are many who are deceitful and shady. I appreciate the honesty from Maurice's, and they will show up on short notice to get you out of a bind as well. Definitely deserving of 5 stars in my book.

We had our Air conditioning go out unexpectedly over the Memorial Day weekend. I called on Tuesday…read moreand they had someone out later that evening to take a look. He ordered parts and was back 2 days later to fix our problem. Unfortunately, we had more than one problem so if he had to order more parts to get it all fixed. Maurice was honest with me and didn't try to give me the run around and he was fair. If we have issues again I will definitely call him to see if we can sort them out.

UPDATE: After the…read moreinitial delay with being able to get an estimate and have the work started, we were finally able to get the work completed. I am pleased with the quality of work and friendliness of the staff, and I would plan to use B & H again in the future for any further HVAC needs! Original Review: I'm currently undergoing a restoration project and needed an HVAC company to hopefully move a vent that we believe was the cause of some damage to our bathroom floor. I contacted a local contractor I used for other work who kindly recommended B&H for any HVAC needs. I first contacted B&H 21May and was able to schedule someone to come out and look at things 23May. The service tech that came out, who arrived promptly, was able to look at the project and even help identify another issue that I was experiencing with our HVAC system. They told me that the office should contact me later that day or the day following with an estimate for the work, which is required to initiate installation/repairs. I hadn't heard anything the following day (24May) and decided to call to see if there was any mix up with my email or contact info. The office staff had all of my information correct and told me that they would notify the estimator that I was still seeking an estimate for the work. The following Tuesday (28May) I still hadn't received an estimate, and called that afternoon. The office staff notified me that the estimator had an emergency and was out of office the latter end of the previous week and was out of office the remainder of the day, but that they would again notify the estimator that I was still seeking the estimate for this work. Today (31May) I still had not received an estimate. I called again, the office staff was aware of the estimate that I was still looking to receive, and forwarded me to the voicemail of the estimator, who I left a message for. I don't enjoy writing a negative review, and I'm hoping that I will have the opportunity to update this review with a better score. I'm understanding that emergencies come up and things can get delayed, but at this point I'm entirely dissatisfied that it has taken more than 6 business days to receive an estimate. This work is preventing me from completing the restoration work that is ongoing, where we have half our bathroom floor removed. I'm enthusiastic to use B&H as it's a local company and came recommended to me from a trusted source, but I have really been let down, specifically from their own claims of fast and prompt service. Please make this right B&H, I mostly would just like to get our house back in order, and this is starting to take way too long.

One of the worst things in the world is being cold in your own home. On a tight budget our family…read moreof six were in that exact spot. We called Brandon and he was extremely prompt and sympathetic to our situation. He and the technician were thorough and professional. The final bill to fix the problem was shockingly low. We now have the best heat this house has ever seen. I will be a lifelong customer of B & H Heating.

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Great company very quick response and knowledgeable. As a first time home buyer it's a great…read morefeeling finding quality service.