Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

Update as of 5/2/2022…read more Our blower motor failed on us a little over a month ago so no warm air was being pushed through the vents. Dave immediately got in touch with the manufacturer and ordered the replacement part. He kept me updated every step of the way and he immediately came to my house to install the new part as soon as it had been received. We've got warm air again!

I used Marshall for a number of years and they helped me maintain my unit that came with the house…read more They are competent with their maintenance. The last time they performed maintenance, they charged my card more than the invoice. I spoke with the owner and he acknowledged this error but instead of just returning the overcharge, I had to chase him down for over a month until he finally dropped off a check for the overcharge. This caused a lack of trust and I am moving on to another company because of this.

He was unable to get to me in an emergency, but found the right competitor of his to make sure my…read moreemergency got handled! Could not have done it without him! Air handler condensation pump went out six hours before the closing of our house and three hours before the final walk-through.

This company is a very personal. I feel like they are…read morefamily. On time induce themselves explained what to expect. They replace my twenty year old system that was still running. For a more efficient unit. They installed my old one that came with the house we purchased twenty years ago. If you want a friendly and professional job done I would strongly recommend this company.

They called me within minutes after I called my landlord regarding AC not working…read more Technician, Paul, came to my house within 30 minute. AC was fixed within 30 minutes. Paul thoroughly explained what the problem was and exchanged the broken part. I was so impressed and thankful for the timeliness and professionalism of the service. 96 degrees today! Highly recommend Gentry

Got back from vacation to an 87 degree house. We called Diligence and Reggie was out within hours…read more He is knowledgeable, professional & thoughtful (didn't wear dirty shoes in house). Our problem was diagnosed and solved quickly. This has been a hot spell and we could have been taken advantage of but since they employ people like Reggie we will be customers for life!!!

After repeated attempts to find someone who was responsive and skilled I arrived here at…read moreDilligence. Now ten years later I still cannot imagine why it took me so long to find these great folks. Reliable and fair and so willing to work through whatever ails my two HVAC systems. On an annual maintenance contract for longer than I can remember and have never had any complaint.

I chose Berico a year ago to service my Heat Pump/AC on a regular schedule…read more I have found the technicians to be knowledgeable and professional during our interactions; with two (2) exceptions out of 5 total interactions. Management has been responsive when I contacted them with concerns. It because of this that I continue to be a customer of Berico and recommend them to others who might be facing the same choice I made a year ago.

As a first-time homeowner, finding reliable and professional service providers is incredibly…read moreimportant--and Berico delivered across the board. From the very beginning, Bonita was a standout. Her communication was prompt, clear, and genuinely helpful. She made the entire process--from scheduling to planning--easy and stress-free. Her professionalism and warmth made a strong impression right away. Equally impressive were the on-site service providers. From the moment they arrived, they were courteous, knowledgeable, and clearly took pride in their work. They explained everything in a way I could easily understand, and their trustworthy, respectful demeanor put me instantly at ease. It was a pleasure getting to know them. Berico has absolutely raised the bar for home service--efficient, personable, and dependable. I'm truly grateful to be a new customer and if this is the standard they continue offering, won't hesitate to work with them for years to come! Thanks again to Bonita and the entire Berico team!

I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

Guys, I've always been on time very professional got to meet Quick after I called and I feel like…read moregave me good advice on what I needed to do.

My air stopped cooling so when I realized I needed someone to come look at it I called Central…read moreServices the next morning and within 2 hours of calling them I was called back and my air conditioning is cooling my home again. It is the day after the 4th of July and they were on the ball and came right out. I would highly recommend them for promptness, kindness and efficiency .

Our new home had a Honeywell hardwired ac system that quit after a year, and we called up All About…read moreCare, since their name and number was on the control. They were quick to help us troubleshoot, and figure out what was wrong. I can't recommend them highly enough!!!

I recently had a heating issue in my home. I contacted All About Care Heating & Air to investigate…read morethe issue. A technician from the company came to my home and identified the issue. This was on a Thursday. A gas valve needed to be replaced. The technician replaced the valve and verified that everything was good and the job was completed. 3 days later I smelled gas in my house where the HVAC heater system is located. This was on a Sunday. I immediately called All About Care. The office was closed but I was directed to leave a message on their emergency message service and an oncall Tech would respond as soon as possible. I left a detailed message. No one from All Care responded to my emergency call. I called Piedmont Natural Gas and within an hour two technicians from that company came to my home. They notified me that found TWO GAS LEAKS. They fixed the gas leaks and notified me that they believe the gas leak was due the installation of the replacement gas valve. All About Care finally called me on the following Monday. They did not apologize for the serious health and safety issues their technician caused. I voiced my safety concerns and I was told quote "That is the chance you take when you work with gas." I have never heard anything so cavelier and unprofessional in my life. Please do not use All About Care Heating & Air for any reason. If not for the professional work of Piedmont Natural gas my wife and I may not be here today.You and your family's safety and life may be at risk.